Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Enablex.ai
Enablex.ai is a communication platform offering APIs and SDKs for integrating voice, video, and messaging features into applications for enhanced real-time communication.
Brightcove
Brightcove is a cloud-based video platform for businesses, enabling secure streaming, content monetization, and analytics across multiple devices.
Upcall
Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.
Cobrowse
Cobrowse enables real-time co-browsing for customer support, allowing agents to assist users on web and mobile apps, enhancing engagement and satisfaction.
Broadvoice Cloud PBX
Broadvoice Cloud PBX is a cloud-based communication platform for SMBs, offering features like call management, virtual fax, and team collaboration tools.
Weavy
Weavy provides developers with tools to integrate chat, file sharing, and collaboration features into web and mobile apps, enhancing user engagement and productivity.
Callision
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
Authkey
Authkey is a communication platform that offers SMS, voice calls, emails, and WhatsApp messaging via APIs, enabling developers to integrate messaging into their applications.
VirtualPBX
VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.
Nametag
Nametag is an identity verification platform that prevents AI-based impersonation during account recovery, enhancing security and reducing helpdesk costs.
calldesk
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Thulium
Thulium is a mobile app for managing customer service inquiries, allowing agents to respond, access client information, and manage tickets remotely.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Sharpen
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
SendHub
SendHub is an SMS messaging platform that helps businesses streamline communication with features like mass texting, two-way messaging, and contact management.
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[24]7.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Wowza
Wowza is a video streaming platform for live and on-demand content, supporting various protocols and deployment options, with advanced analytics and customizable playback.
Arena
Arena provides live engagement tools for creating and managing audiences through live chat, blogs, and personas across various platforms.
Ziwo
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
Truly
Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.
Gladly
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
Kimoby
Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.
Teyuto
Teyuto is a video platform for managing, streaming, and monetizing video content, supporting on-demand and live features for diverse organizations.
DCDial
DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.
Kasookoo
Kasookoo is a cloud-based phone solution that enables users to manage team communications via mobile and desktop, offering features like call routing and unlimited calls to the UK, US, and Canada.
Pusher
Pusher provides hosted APIs for integrating real-time features into web and mobile apps, enabling scalable messaging, collaboration, and notifications.
Gupshup
Gupshup is an AI-powered platform for creating and managing chatbots, automating customer engagement across multiple channels to enhance interactions and support.
Sinch
Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.
Mux
Mux simplifies video streaming integration for developers with APIs for on-demand and live video, real-time analytics, and customizable playback features.
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