ZaiConversations
zailab.com
ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that helps businesses manage customer interactions across various channels, improving communication and operational efficiency.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Hoiio
hoiio.com
The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
MCube
mcube.com
MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.
IVR GURU
ivrguru.com
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Moveo.AI
moveo.ai
Moveo.AI is a conversational AI platform that improves customer interactions using generative AI and LLMs, serving over 2 million monthly users in 20 languages.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Worktual
worktual.co.uk
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
Engagely.ai
engagely.ai
Engagely.ai automates customer support and engagement using no-code solutions, AI models, and analytics to enhance communication across multiple channels.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Yactraq
yactraq.com
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
Pulsedesk
pulsedesk.com
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
next4biz
next4biz.com
next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.
Authkey
authkey.io
Authkey is a communication platform that offers SMS, voice calls, emails, and WhatsApp messaging via APIs, enabling developers to integrate messaging into their applications.
XCALLY
xcally.com
XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.
Courtesy Connection
courtesyconnection.com
Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Infinity Portal
infinity.co
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
giosg
giosg.com
Giosg is a platform that uses live chat, chatbots, and AI to enhance customer engagement and streamline sales processes for businesses across various industries.
Snapforce CRM
snapforce.com
Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.
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