ServiceNow Marketplace Apps are purpose-built applications and integrations designed to extend the capabilities of the ServiceNow platform. Available through the ServiceNow Store, these apps help organizations enhance workflows, automate processes, and solve specific business challenges across IT, HR, customer service, security, and more. Created by ServiceNow and its network of certified partners, these solutions are vetted for compatibility and security. They support seamless integration with existing ServiceNow instances, allowing businesses to customize their environments with tools tailored to their operational needs. This category includes all third-party and native apps listed on the ServiceNow Marketplace, enabling users to discover solutions that drive greater efficiency, agility, and innovation on the Now Platform.
Zoho Assist
Zoho Assist is remote access software that enables IT support with features like unattended access, file transfer, and cross-platform compatibility.
PagerDuty
PagerDuty is an incident management platform that alerts IT teams to disruptions, facilitates collaboration, and automates response processes to minimize downtime.
Talkdesk
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Celonis
Celonis provides a Process Intelligence platform that uses process mining and AI to optimize business processes and improve operational performance.
Dynatrace
Dynatrace provides observability and security tools for IT environments to enhance performance, compliance, and automate operational tasks.
Orion
The Orion app offers secure voice communication, automation, and location services for frontline workers to enhance productivity and safety.
BeyondTrust
BeyondTrust is a cybersecurity platform that secures privileged access, manages credentials, and detects threats across various IT environments.
WalkMe US
WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.
Cohesity
Cohesity provides data security and management solutions for backup, recovery, and threat detection across data centers, edge, and cloud environments.
Recorded Future
Recorded Future provides threat intelligence, analyzing data from multiple sources to enhance security and prioritize risk management for organizations.
AutomationEdge
AutomationEdge provides automation solutions for IT and business processes using RPA, AI, and machine learning to streamline tasks and improve efficiency.
Tenfold
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
EdCast
EdCast is a cloud-based learning platform that supports employee skill development, knowledge sharing, and talent management through personalized training and collaboration tools.
BigPanda
BigPanda is an IT operations platform that automates incident management and response by correlating data across hybrid infrastructures.
WalkMe EU
WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.