Top Online Reputation Management Software
Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.
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HighLevel
gohighlevel.com
HighLevel is a white-label sales & marketing platform for digital agencies and consultants. Functionality includes CRM with SmartLists, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Bui...
Podium
podium.com
Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition.
Trustpilot
trustpilot.com
Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. The firm relies on users, software and compliance team to report and remove ...
Kenect
kenect.com
Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving ti...
BirdEye
birdeye.com
BirdEye is a comprehensive customer experience platform. More than 60,000 businesses of all sizes use BirdEye everyday to be found online through reviews, be chosen by customers with text messaging interactions, and be the best business with survey and insights tools.
Thryv
thryv.com
Thryv is an all-in-one small business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business challenges and get more organized with Thryv. Partner with Thryv to surpass your customers’ expe...
Debutify
debutify.com
Get more reviews in less time, with less effort. Debutify Reviews simplifies requesting, collecting, and managing customer reviews, so you can get more of them faster.
G2
g2.com
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partn...
BrandYourself
brandyourself.com
BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you which web properties/social media profiles you should be on and how to optimize them so that they ra...
PromoRepublic
promorepublic.com
PromoRepublic's marketing platform helps franchises grow their online visibility in search and social media through a unique, data-driven approach. It enables franchises to efficiently and seamlessly manage marketing tools, assets, and data from a central control center. Having demonstrated proven ...
AppFollow
appfollow.io
AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow ...
AppTweak
apptweak.com
AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as the industry's most comprehensive platform, providing ASO Intelligence, Search Ads Campaign Management, App...
Marketing 360
marketing360.com
Marketing 360® was founded in 2009 by father and son, Joe and JB Kellogg, with a mission of making a difference by helping small businesses grow and their local communities grow. Now, located in Fort Collins, Colorado and Austin, Texas, Marketing 360 employs over 550 team members and has over 20,000...
Text Request
textrequest.com
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from ...
Broadly
broadly.com
Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experi...
BrightLocal
brightlocal.com
BrightLocal is a dedicated local SEO platform. Its powerful local SEO tools and reports allow agencies and brands to improve local rankings, generate more traffic and leads from local search, and manage reviews/reputation. Over 5,000 innovative agencies and brands like iProspect, Mediacom, Hilton, a...
EmbedSocial
embedsocial.com
EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on...
NiceJob
nicejob.com
NiceJob help great businesses get the reputation they deserve, become top rated, and win more sales. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. NiceJob does this by automating the process of collecting reviews and refer...
MavSocial
mavsocial.com
MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily cre...
Yotpo
yotpo.com
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences tha...
Vendasta
vendasta.com
Vendasta provides an end-to-end ecommerce platform to 60,000+ partners who sell digital products and services to more than 5.5 million small and medium businesses (SMBs) worldwide. These partners include marketing agencies, independent software vendors (ISVs), and media companies. The Vendasta Platf...
Yext
yext.com
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. ...
Appbot
appbot.co
Appbot offers app review & ratings tools for mobile teams so you can see how users feel about your app in minutes. Appbot is loved by thousands of users from companies like BMW, Twitter, Microsoft & Deutsche Bank. Appbot monitors app store reviews for all countries on iTunes, Google Play, Amazon and...
Kimoby
kimoby.com
Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that...
SpotOn
spoton.com
SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platfo...
Famepilot
famepilot.com
Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, fro...
Partoo
partoo.co
At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer ...
Uberall
uberall.com
Uberall is a multi-location marketing platform that makes it easy for businesses like yours to get found, be chosen, and convert searches to sales. 1.5M+ locations are managed with our solution and Uberall-managed listings appear in 194 countries and counting.
CallSource
callsource.com
CallSource is the industry leader for call tracking, lead management and business analytic solutions. Maximize your marketing dollars and get measured results.
Chatmeter
chatmeter.com
Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge...
Infuse Reviews
infusereviews.com
Infuse Reviews is an innovative and affordable online review management software, you can Request, Respond, Display, and Share Reviews all from our easy-to-use dashboard. You can also create customized Digital Signage with online reviews automatically included, as well as Rewarded Surveys with dynam...
Fera
fera.ai
Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. It lets you easily request and display customer reviews, photos and videos from a variety of channels, including your own.
Ratingful
ratingful.com
Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook r...
Grab Your Reviews
grabyourreviews.com
One Easy Platform to Manage All Your Customer Reviews. Boost customer satisfaction with our easy-to-use platform that automates your online review management. Get more customer reviews, be found online, attract new customers – easily and effectively. Easily scaled and white-labeled for Agencies and ...
GatherUp
gatherup.com
GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you c...
Rannkly
rannkly.com
Rannkly is an AI-driven platform that handles ONLINE REPUTATION by monitoring, analyzing, and responding to reviews and SOCIAL MEDIA by creating and scheduling interactive posts only at one single dashboard. Its brand-new feature UNIVERSAL QR CODE is an interface that reduces the manual efforts of b...
URLScore.ai
urlscore.ai
Whether you're cautious about website safety before visiting, or seeking to boost your cyber threat detection, Urlscore is here to help. Use our webform or integrate our API to classify URLs and pinpoint potential risks, ensuring safer browsing experiences.
Score My Reviews
scoremyreviews.com
Score My Review is a state-of-the-art review and reputation management software for small and medium-sized businesses. Our automated and easy-to-use interface helps business owners collect authentic customer reviews on autopilot. With Score My Reviews, you can get more 5 Star reviews on review sites...
FreshLime
freshlime.com
FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.
Referrizer
referrizer.com
The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost r...
Signpost
signpost.com
Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.
UpCity
upcity.com
UpCity is a resource that helps connect businesses to B2B service providers they can trust. We create and empower successful relationships between businesses and service providers. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants and many more—near...
SproutLoud
sproutloud.com
SproutLoud, the leading distributed marketing platform, helps brand-to-local teams effectively market and sell through channel partners, locations and frontline employees. SproutLoud's AI-infused platform combines digital asset management, channel incentives, co-op marketing funds, and last-mile mar...
Mobal
mobal.io
Find, win and retain more customers with better business profiles. Mobal automates your business profile management so you can focus on reaching results faster. Mobals AI-powered platform is the easiest and fastest way to effortlessly keep your business profiles in shape and up-to-date across all ma...
Rannko
rannko.com
Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors. Concentrating on “Local First” Rannko is able to help your business flourish through our i...
ReviewTrackers
reviewtrackers.com
ReviewTrackers is an award-winning customer review software company. Get more reviews. Respond to customers. Find insights about the customer experience.
ReviewGain
reviewgain.io
ReviewGain is an online reputation management SaaS platform built for Small Medium businesses. Our smart review management helps businesses achieve the highest rating in their area and convert their website in a lead generating machine.
Podstatus
podstatus.com
Podstatus is a service to monitor podcasts. Monitor reviews for all of your podcasts. Track your ranks hourly in 175 countries. Daily in your inbox.
Amazeful
amazeful.com
Amazeful is an online reputation management platform for local businesses. We help companies to gather online customer reviews and be chosen by more potential customers. It’s an efficient tool to generate sales, increase trust and stand out from competitors. The platform’s in-depth reporting and ana...
ReviewRev
reviewrev.com
Give your clients the reputation management tools they need. Learn more about ReviewRev's white label solutions for review management, social media automation, and more. Become a reseller today.
LocalClarity
localclarity.com
LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive ad...
Bazaarvoice
bazaarvoice.com
Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. According to a new commissioned study conducted by Forrester Consulting on behalf of Bazaarvoice, business...
Whitespark
whitespark.ca
The Local Citation Finder helps you track your citations , discover new opportunities, and get the citations your competitors have. *Discover new opportunities based on your competitors’ citations *Find and track all the citation sites your business is listed on *Easily identify new citation sites y...
Milestone
milestoneinternet.com
Milestone increases acquisition by enhancing digital experience and content visibility. We do this with a digital experience platform and add to it as much or as little service as you need to help you be everywhere your customers are. We work with major brands and mid-size businesses across industri...
iReview
ireview.com
iReview: Your Trusted Partner in Online Reputation Management In the rapidly evolving digital landscape, businesses recognize the critical role that online reviews play in shaping their success. Enter iReview—an innovative online reputation management platform designed to empower businesses in the d...
GMBapi.com
gmbapi.com
GMBapi.com is the value option for multi location Google Business Profile software. Agencies and direct customers love us. Manage your local reputation and post content, services, products and photos in bulk. Get an easy overview of all your Local Search priorities and performance so you know what l...
ProManage
promanage.biz
ProManage, a MaaS (Marketing as a service) platform guides brands and businesses by engaging with customers and prospects better, increasing reviews, and creating unified customer databases in three methods Distribution Tech partnerships with large corporations Google, Microsoft Bing, Meta, Sulekha ...
Experience.com
experience.com
Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizatio...
Social Places
socialplaces.io
Marketing Technology Agency specializing in listings, reputation, social, ads and bookings for multi-location brands. Social Places are affordable for franchises and provide a hands-on service to implement and drive local marketing strategies. Product Suites include Listings - Setup, Optimize & Mana...