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Top Online Reputation Management Software

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

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HighLevel

HighLevel

gohighlevel.com

HighLevel is a white-label sales & marketing platform for digital agencies and consultants. Functionality includes CRM with SmartLists, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Bui...

Podium

Podium

podium.com

Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and custome...

Trustpilot

Trustpilot

trustpilot.com

Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. The firm relies on users, software and compliance team to report and remove ...

Kenect

Kenect

kenect.com

Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving ti...

BirdEye

BirdEye

birdeye.com

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

Debutify

Debutify

debutify.com

Debutify is the ultimate all-in-one solution for the modern eCommerce brand. With a suite of conversion-optimized apps, it streamlines launching, managing, and scaling any brand. This is why many DTC brands around the globe have placed their trust in Debutify. Seamlessly designed for ease, every Deb...

BrandYourself

BrandYourself

brandyourself.com

BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you which web properties/social media profiles you should be on and how to optimize them so that they ra...

Thryv

Thryv

thryv.com

Thryv is an all-in-one small business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business challenges and get more organized with Thryv. Partner with Thryv to surpass your customers’ expe...

G2

G2

g2.com

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partn...

PromoRepublic

PromoRepublic

promorepublic.com

PromoRepublic's marketing platform helps franchises grow their online visibility in search and social media through a unique, data-driven approach. It enables franchises to efficiently and seamlessly manage marketing tools, assets, and data from a central control center. Having demonstrated proven ...

AppFollow

AppFollow

appfollow.io

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow ...

AppTweak

AppTweak

apptweak.com

AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as the industry's most comprehensive platform, providing ASO Intelligence, Search Ads Campaign Management, App...

Marketing 360

Marketing 360

marketing360.com

Marketing 360® was founded in 2009 by father and son, Joe and JB Kellogg, with a mission of making a difference by helping small businesses grow and their local communities grow. Now, located in Fort Collins, Colorado and Austin, Texas, Marketing 360 employs over 550 team members and has over 20,000...

EmbedSocial

EmbedSocial

embedsocial.com

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on...

Text Request

Text Request

textrequest.com

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from ...

Broadly

Broadly

broadly.com

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experi...

BrightLocal

BrightLocal

brightlocal.com

BrightLocal is a dedicated local SEO platform. Its powerful local SEO tools and reports allow agencies and brands to improve local rankings, generate more traffic and leads from local search, and manage reviews/reputation. Over 5,000 innovative agencies and brands like iProspect, Mediacom, Hilton, a...

MavSocial

MavSocial

mavsocial.com

MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily cre...

Kimoby

Kimoby

kimoby.com

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that...

Yotpo

Yotpo

yotpo.com

Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences tha...

NiceJob

NiceJob

nicejob.com

NiceJob help great businesses get the reputation they deserve, become top rated, and win more sales. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. NiceJob does this by automating the process of collecting reviews and refer...

Vendasta

Vendasta

vendasta.com

Vendasta provides an end-to-end ecommerce platform to 60,000+ partners who sell digital products and services to more than 5.5 million small and medium businesses (SMBs) worldwide. These partners include marketing agencies, independent software vendors (ISVs), and media companies. The Vendasta Platf...

Yext

Yext

yext.com

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. ...

Appbot

Appbot

appbot.co

Appbot offers app review & ratings tools for mobile teams so you can see how users feel about your app in minutes. Appbot is loved by thousands of users from companies like BMW, Twitter, Microsoft & Deutsche Bank. Appbot monitors app store reviews for all countries on iTunes, Google Play, Amazon and...

LocalClarity

LocalClarity

localclarity.com

LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive ad...

Partoo

Partoo

partoo.co

At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer ...

Signpost

Signpost

signpost.com

Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.

Famepilot

Famepilot

famepilot.com

Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, fro...

Referrizer

Referrizer

referrizer.com

The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost r...

UpCity

UpCity

upcity.com

UpCity is a resource that helps connect businesses to B2B service providers they can trust. We create and empower successful relationships between businesses and service providers. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants and many more—near...

SpotOn

SpotOn

spoton.com

SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platfo...

Uberall

Uberall

uberall.com

Uberall is a multi-location marketing platform that makes it easy for businesses like yours to get found, be chosen, and convert searches to sales. 1.5M+ locations are managed with our solution and Uberall-managed listings appear in 194 countries and counting.

CallSource

CallSource

callsource.com

CallSource is the industry leader for call tracking, lead management and business analytic solutions. Maximize your marketing dollars and get measured results.

Fera

Fera

fera.ai

Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. It lets you easily request and display customer reviews, photos and videos from a variety of channels, including your own.

URLScore.ai

URLScore.ai

urlscore.ai

Whether you're cautious about website safety before visiting, or seeking to boost your cyber threat detection, Urlscore is here to help. Use our webform or integrate our API to classify URLs and pinpoint potential risks, ensuring safer browsing experiences.

Chatmeter

Chatmeter

chatmeter.com

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge...

Infuse Reviews

Infuse Reviews

infusereviews.com

Infuse Reviews is an innovative and affordable online review management software, you can Request, Respond, Display, and Share Reviews all from our easy-to-use dashboard. You can also create customized Digital Signage with online reviews automatically included, as well as Rewarded Surveys with dynam...

Ratingful

Ratingful

ratingful.com

Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook r...

Grab Your Reviews

Grab Your Reviews

grabyourreviews.com

One Easy Platform to Manage All Your Customer Reviews. Boost customer satisfaction with our easy-to-use platform that automates your online review management. Get more customer reviews, be found online, attract new customers – easily and effectively. Easily scaled and white-labeled for Agencies and ...

GatherUp

GatherUp

gatherup.com

GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you c...

Rannkly

Rannkly

rannkly.com

Rannkly is an AI-driven platform that handles ONLINE REPUTATION by monitoring, analyzing, and responding to reviews and SOCIAL MEDIA by creating and scheduling interactive posts only at one single dashboard. Its brand-new feature UNIVERSAL QR CODE is an interface that reduces the manual efforts of b...

Bazaarvoice

Bazaarvoice

bazaarvoice.com

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. According to a new commissioned study conducted by Forrester Consulting on behalf of Bazaarvoice, business...

Score My Reviews

Score My Reviews

scoremyreviews.com

Score My Review is a state-of-the-art review and reputation management software for small and medium-sized businesses. Our automated and easy-to-use interface helps business owners collect authentic customer reviews on autopilot. With Score My Reviews, you can get more 5 Star reviews on review sites...

GMBapi.com

GMBapi.com

gmbapi.com

GMBapi.com is the value option for multi location Google Business Profile software. Agencies and direct customers love us. Manage your local reputation and post content, services, products and photos in bulk. Get an easy overview of all your Local Search priorities and performance so you know what l...

FreshLime

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Rio SEO

Rio SEO

rioseo.com

Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer experience (CX) solutions that deliver impactful hyperlocal experiences at scale, across the entire brand...

SproutLoud

SproutLoud

sproutloud.com

SproutLoud, the leading distributed marketing platform, helps brand-to-local teams effectively market and sell through channel partners, locations and frontline employees. SproutLoud's AI-infused platform combines digital asset management, channel incentives, co-op marketing funds, and last-mile mar...

Mobal

Mobal

mobal.io

Find, win and retain more customers with better business profiles. Mobal automates your business profile management so you can focus on reaching results faster. Mobals AI-powered platform is the easiest and fastest way to effortlessly keep your business profiles in shape and up-to-date across all ma...

Rannko

Rannko

rannko.com

Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors. Concentrating on “Local First” Rannko is able to help your business flourish through our i...

ReviewTrackers

ReviewTrackers

reviewtrackers.com

ReviewTrackers is an award-winning customer review software company. Get more reviews. Respond to customers. Find insights about the customer experience.

ReviewGain

ReviewGain

reviewgain.io

ReviewGain is an online reputation management SaaS platform built for Small Medium businesses. Our smart review management helps businesses achieve the highest rating in their area and convert their website in a lead generating machine.

Podstatus

Podstatus

podstatus.com

Podstatus is a service to monitor podcasts. Monitor reviews for all of your podcasts. Track your ranks hourly in 175 countries. Daily in your inbox.

Amazeful

Amazeful

amazeful.com

Amazeful is an online reputation management platform for local businesses. We help companies to gather online customer reviews and be chosen by more potential customers. It’s an efficient tool to generate sales, increase trust and stand out from competitors. The platform’s in-depth reporting and ana...

ReviewRev

ReviewRev

reviewrev.com

Give your clients the reputation management tools they need. Learn more about ReviewRev's white label solutions for review management, social media automation, and more. Become a reseller today.

Repuso

Repuso

repuso.com

Social testimonials & reviews on your own website as social proof. Increase your website's conversion with Repuso.

Reviews On My Website

Reviews On My Website

reviewsonmywebsite.com

ReviewsOnMyWebsite helps businesses monitor, request and showcase their online reviews to help increase social proof and build trust with their customers.

Great Recruiters

Great Recruiters

greatrecruiters.com

We help staffing firms accelerate their growth by maximizing their ROI on their reviews, referrals, reputation and recruiters.

Whitespark

Whitespark

whitespark.ca

The Local Citation Finder helps you track your citations , discover new opportunities, and get the citations your competitors have. *Discover new opportunities based on your competitors’ citations *Find and track all the citation sites your business is listed on *Easily identify new citation sites y...

Milestone

Milestone

milestoneinternet.com

Milestone increases acquisition by enhancing digital experience and content visibility. We do this with a digital experience platform and add to it as much or as little service as you need to help you be everywhere your customers are. We work with major brands and mid-size businesses across industri...

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