Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.
HighLevel
HighLevel is a white-label sales and marketing platform for agencies, offering CRM, automation, communication tools, and website creation features.
Podium
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
Trustpilot
Trustpilot is a consumer review app that enables users to post and read reviews of businesses, aiding in informed purchasing decisions and improving online reputation.
Kenect
Kenect centralizes customer communication by enabling text messaging, online reviews, payment collection, and video chat, all from a single platform.
Debutify
Debutify is an easy-to-use Shopify theme that helps eCommerce stores improve sales with customizable designs and built-in tools for conversion optimization.
G2
G2 is a software marketplace that provides user reviews and insights to help businesses make informed software decisions and manage their marketing strategies.
Experience.com
Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.
BirdEye
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
Yotpo
Yotpo is an eCommerce marketing platform that enhances customer engagement through tools for loyalty, email, SMS marketing, reviews, and subscriptions.
EmbedSocial
EmbedSocial is a platform for collecting and displaying user-generated content like reviews and social media posts on websites, helping businesses engage with customers.
BrandYourself
BrandYourself helps users manage their online reputation and personal branding by optimizing search results and social media profiles.
Reptrics
Reptrics is a customer success software for B2B SaaS, helping teams manage onboarding, renewals, and reduce churn through automated workflows and data insights.
AppFollow
AppFollow helps manage app reviews, monitor performance, and analyze user feedback to improve app reputation and user satisfaction.
Social Places
Social Places is an app for multi-location brands to manage listings, reputation, social content, ads, and bookings efficiently.
ReviewBot
ReviewBot automates the process of collecting customer reviews, allowing businesses to request and manage feedback efficiently across multiple platforms.
Reviews On My Website
Reviews On My Website helps businesses collect and display online reviews to enhance credibility and improve customer trust on their websites.
paiza
Paiza is a job and learning platform for IT engineers and programmers that evaluates programming skills and connects qualified individuals with potential employers.
AppTweak
AppTweak is an app optimization platform that helps improve visibility and performance in app stores through keyword research, competitor analysis, and performance tracking.
Yext
Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.
Reviews.io
Reviews.io is a review management platform that helps businesses collect, manage, and respond to customer feedback across various online channels.
Whitespark
Whitespark helps businesses enhance local SEO by tracking citations, managing reviews, and optimizing Google Business Profiles for improved online visibility.
Rallio
Rallio is a social media management platform that helps businesses schedule posts, manage multiple accounts, analyze engagement, and enhance their online presence.
SpotOn
SpotOn is a restaurant POS system that streamlines operations, manages orders, and enhances customer engagement with integrated tools for marketing and loyalty.
Partoo
Partoo helps businesses improve online visibility and manage e-reputation through tools for presence management, review handling, and customer communication.
URLScore.ai
URLScore.ai evaluates and scores URLs for security and quality metrics, helping users assess online safety and reliability.
Get More Reviews
Get More Reviews is an app that helps businesses manage and increase customer reviews across platforms, enhancing reputation and online visibility.
Thryv
Thryv is a business management software for small businesses that streamlines customer communication, payments, scheduling, and reputation management.
BrightLocal
BrightLocal is a local SEO platform that helps businesses improve their local search visibility, manage reviews, and optimize online presence.
Localo
Localo is a local SEO tool that helps businesses optimize their Google listings, manage reviews, and track keyword rankings for improved local visibility.
MavSocial
MavSocial is a social media management app for multi-location businesses, allowing users to manage profiles, schedule posts, and engage across various platforms from one interface.
Kimoby
Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.
Rannkly
Rannkly is an AI platform for managing online reputation by monitoring reviews and social media posts, featuring a QR code for customer interactions.
Synup
Synup is an app that helps businesses manage their online presence through local listings, reputation management, and social media integration in a single dashboard.
Ratesight
Ratesight is an online review management platform that helps businesses gather, track, and respond to reviews to improve their reputation and SEO.
Riivu
Riivu is a tool for businesses to manage customer feedback, generate online reviews, and improve their online reputation.
TrackStreet
TrackStreet monitors online sales channels to enforce pricing policies, track unauthorized sellers, and gather product reviews, helping brands protect and manage their market presence.
Marketing 360
Marketing 360 is an all-in-one platform for small businesses to manage marketing, design, CRM, and analytics effectively from one interface.
Vendasta
Vendasta is an ecommerce platform for partners to sell digital products to SMBs, offering marketing automation, CRM, and project management tools.
Appbot
Appbot provides tools for mobile teams to analyze app reviews and user sentiment across multiple platforms, streamlining feedback management and integration into workflows.
Fera
Fera is a customer reviews app for eCommerce platforms that helps businesses collect, manage, and display customer reviews, photos, and videos.
Rannko
Rannko is an app for managing digital reputation, offering tools for review management, social media interaction, and business information control across various platforms.
TrustAnalytica
TrustAnalytica is an all-in-one customer engagement tool for small to medium businesses, aiding in reputation management, payment processing, booking automation, and lead generation.
Milestone
The Milestone app enhances digital experiences and content visibility for brands and businesses to improve customer acquisition.
DemandHub
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
Sitejabber
Sitejabber helps consumers find genuine reviews and ratings of businesses, aiding informed decision-making about services and products.
PromoRepublic
PromoRepublic helps franchises manage social media and marketing tools centrally, offering data-driven insights for improved online visibility and brand consistency.
UpCity
UpCity connects businesses with trusted B2B service providers, offering resources to enhance online presence and streamline operations.
Text Request
Text Request is a platform for businesses to manage and automate text communication with customers, featuring templates, message routing, and integration with CRMs.
LocalClarity
LocalClarity helps multi-location businesses manage local SEO, optimize listings, track reviews, and analyze competitors to improve online visibility and reputation.
Referrizer
Referrizer is a marketing automation tool that helps businesses create and manage referral programs to increase clients and enhance customer retention.
Broadly
Broadly is an app that helps local businesses manage customer interactions, attract leads, request reviews, and streamline communication through automation.
Pluspoint
Pluspoint helps businesses manage customer reviews through automated feedback collection and real-time alerts to improve local SEO and attract organic traffic.
Signpost
Signpost automates the collection of customer feedback and reviews, helping businesses attract new customers, gain referrals, and increase repeat business.
Shopper Approved
Shopper Approved is a platform that helps online businesses collect and display customer reviews to enhance visibility and credibility.
NiceJob
NiceJob helps businesses automate the collection of customer reviews and referrals to improve their online reputation and increase sales.
Famepilot
Famepilot is an AI-powered platform that helps businesses monitor and manage customer feedback and reviews across online and offline channels.
Rio SEO
Rio SEO is a platform that enhances local search visibility through tools for listing management, review management, and local SEO performance tracking.
SproutLoud
SproutLoud is a marketing platform that automates and manages localized marketing campaigns for brands and their partners across multiple channels.
Uberall
Uberall is a platform for managing local business listings, enhancing visibility, and optimizing search results across various online directories.
Score My Reviews
Score My Reviews is a tool that helps businesses collect and manage customer reviews through automated email and SMS campaigns.
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