Conversational Marketing: best apps and software

ChatPlace

ChatPlace automates social media conversations, lead collection, audience management, referral programs, and sales campaigns across Instagram, TikTok, and Telegram.

Joe AI

AI agents for real estate that handle enquiries, qualify leads, follow up, book appointments, and manage customer conversations by phone, SMS, WhatsApp, and email.

Smith.ai

Smith.ai provides 24/7 virtual receptionist services, capturing leads through calls, chats, texts, and integrating with business software for customer support.

Botsheets

Botsheets automates lead generation and customer support using AI chatbots that interact with Google Sheets for data collection and management.

Customerly

Customerly is a customer service and marketing automation platform that integrates live chat, helpdesk, and CRM to streamline communication and enhance customer relationships.

OpenWidget

OpenWidget is a free website plugin that enhances customer engagement with tools like contact cards, FAQs, and product displays for e-commerce.

Olark

Olark is a live chat tool for websites that enhances customer support and engagement through real-time communication and automation features.

Channel.io

Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.

Serviceform

Serviceform is a SaaS tool that enhances website conversion, customer support, and marketing with lead generation tools, chatbots, and analytics.

Conversed.ai

Conversed.ai is a platform for building and optimizing chat and voice bots to automate customer support and improve employee productivity across various messaging services.

Fastory.io

Fastory.io is a mobile-first marketing suite that enables businesses to create engaging campaigns using games, videos, and chatbots for better lead generation and data analysis.

Hello Moe

Hello Moe is a platform for companies to automate conversations and offer live support, using a no-code bot builder and customizable chat templates.

ZipChat

ZipChat is an AI chatbot for e-commerce that improves customer engagement, supports multilingual interactions, and boosts sales through product suggestions and order tracking.

Salee AI

Salee AI optimizes B2B outreach on LinkedIn, providing personalized messaging and engagement tools to improve conversion rates and streamline interactions.

Hippo

Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.

Activechat

Activechat is an AI-driven chatbot platform that automates customer support and sales, enabling personalized interactions and integration with various business tools.

Impel

Impel is a digital platform for automotive businesses that enhances customer engagement through AI-driven solutions and integrates with existing systems for seamless interactions.

Chat360

Chat360 is an AI-driven multichannel platform that automates customer interactions across various messaging platforms, enhancing engagement and operational efficiency.

Exceed.ai

Exceed.ai is a Conversational AI platform that automates lead engagement and qualification through email, chat, and SMS, integrating with CRM and marketing systems.

Hallo

Hallo provides customizable AI agents that conduct interviews and assessments (soft/hard skills, language, simulations, role‑plays, cognitive tests) in 60+ languages to automate hiring.

BIK

BIK is a conversational marketing platform that helps E-commerce businesses automate transactions, manage CRM, run campaigns, and gain real-time insights to enhance ROI.

Chaskiq

Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.

Sentifyd

Create, train, and deploy interactive AI avatars for websites and apps to handle customer interactions and automate conversations.

Smax.Ai

Smax.Ai automates customer conversations across messaging channels, providing live chat, AI chatbots, workflow automation, remarketing, and ad optimization to manage leads and sales.

Worktual

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

TalkHeap

TalkHeap is a platform that enables effective communication and task automation using AI-powered chatbots, customizable for businesses to enhance customer engagement.

NewOaks AI

NewOaks AI is a chatbot platform that allows SMBs to handle customer queries and appointment scheduling via SMS, enhancing communication and lead management.

Hilos

Hilos is a no-code app that helps businesses onboard clients via WhatsApp, allowing them to qualify leads, automate follow-ups, and integrate with other tools.

VerlyAI

Automates customer support across website chat, voice calls and WhatsApp using AI agents to handle conversations, route to human agents when needed, and provide conversation history and insights.

SigmaMind AI

Build, deploy and manage no-code conversational AI agents for chat, email, and voice that integrate with existing systems to automate support, routing, refunds, and lead qualification.

Intervo

Intervo is an open-source platform for creating customizable AI agents for voice and chat, enabling efficient customer support and lead qualification.

Sanoflow

Sanoflow is a conversational commerce platform that centralizes customer inquiries from various messaging apps, enabling efficient communication and appointment scheduling.

Optiwe

Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.

Swiftsell

Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.

konversable

Konversable is a chat solution that enables businesses to manage customer interactions via chatbots, providing live chat support and lead generation automation.

Flowio

Flowio is a sales tool that captures emails, automates email and SMS marketing, and supports customers via live chat to enhance sales and reduce workload.

intoCHAT

intoCHAT creates and deploys AI chatbots for businesses and individuals, integrates with MLS, CRMs and APIs, provides live data updates, lead management, appointment scheduling, and 24/7 customer support.

Conversica

Conversica is an AI-powered platform that automates lead engagement and follow-up, enhancing sales and marketing through human-like conversations across multiple channels.

Clepher

Build and manage AI chatbots for Facebook and Instagram using a drag-and-drop builder; automate customer messages, qualify leads, filter spam, and integrate with OpenAI for improved conversations.

ChatSale

ChatSale is a web app chatbot that engages website visitors 24/7, captures qualified leads and bookings, manages multi-channel chats and automation, and provides interaction analytics.

Calldock

Calldock is an AI platform that enables businesses to communicate with website visitors via voice agents, automating customer support and engagement.

Preny

Preny is an AI chatbot that replies within 15 seconds to engage multi-platform customers, provide product consultations, collect customer information, and support purchase decisions.

Speaq.ai

AI voice agent platform that automates inbound/outbound calls, qualifies leads, books appointments, integrates with CRMs, provides 24/7 outreach, and escalates complex issues to human agents.

Omakase.ai

Omakase.ai transforms websites into voice-powered sales agents, enhancing customer engagement with voice and recommendations while browsing.

ChatArm

ChatArm is an AI-powered chatbot app that automates customer interactions, supports 24/7 service, manages leads, and streamlines business processes.

Twine

Twine is an AI text message receptionist for small businesses, helping to engage customers via text and book services based on their needs.

Kenyt

Kenyt is an AI-powered platform that enhances customer engagement through chatbots and voicebots, streamlining interactions and automating support for businesses.

Mimin

An AI platform for businesses to manage customer chats and calls across channels, automate replies and tasks, and handle support, sales, and transactions in one workspace.

WaLead.ai

Automates WhatsApp lead generation and outreach: captures and qualifies leads from WhatsApp messages, runs automated reply workflows, integrates with CRMs, and provides analytics.

DealerAI

DealerAI automates dealership tasks—sales, service, parts, finance—using AI agents to handle 24/7 customer conversations, lead follow-ups, inventory matching, and CRM/booking integration.

Bot Bán Hàng

Bot Bán Hàng is a free chat automation tool that manages messaging channels, sends automated replies, collects customer data, and automates sales and customer support interactions.

Geta AI

Geta AI is a CRM platform that streamlines customer communication through shared inboxes, chatbots, automated workflows, and advanced contact management.

Craftman

Craftman is a custom ChatGPT chatbot for websites, allowing quick responses to visitor inquiries with a trained AI chat widget for improved support.

HeyLibby

HeyLibby is an AI sales assistant that automates lead qualification and customer communication across multiple channels, integrating with CRM systems for efficient management.

Chatsell

AI platform for managing and automating customer conversations, lead qualification, sales, support, and follow-ups across WhatsApp, Instagram, Messenger, Mercado Libre, and web chat.

AdClosr

AdClosr manages real estate advertising, leads, AI-assisted calls and messaging, appointments, sales pipelines, transactions, and commission tracking in one platform.

ChatME

AI chatbot for websites that answers customer questions, captures leads, and uses your own content to provide support in multiple languages.

Myna

AI platform for businesses to automate customer conversations, qualify leads, and schedule appointments across SMS, WhatsApp, email, and other channels.

WidgetKraft

WidgetKraft adds live chat, AI chatbot, forms, and visitor tracking to websites, letting teams manage customer conversations and leads in one place.

Nubot

AI-powered CRM that helps businesses turn chats into sales and train sales agents for WhatsApp, Facebook, and Instagram.