Hilos

For businesses that manage sales, customer onboarding, or support through WhatsApp, Hilos helps organize conversations and automate routine follow-ups. Its shared inbox lets teams assign chats, add labels and internal notes, save replies, schedule messages, and filter conversations so customer inquiries can be handled by the right person. A no-code flow builder can greet and qualify leads, ask questions, branch based on answers, collect information in WhatsApp, and route conversations to staff. Teams can also track leads and support cases through customizable CRM stages, trigger messages or tasks when a conversation changes stage, and set reminders or re-engagement flows. Hilos connects with other business tools through Zapier and an API, and its WhatsApp widget can direct website visitors into a conversation. It may suit teams looking to coordinate multiple agents and manage WhatsApp sales or support workflows without building each process from scratch.

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