Conversation intelligence (CI) software records, transcribes, and evaluates sales calls. By scrutinizing these calls, CI software identifies keywords and conversation topics, enabling users to swiftly navigate to specific points in recorded sales conversations for in-depth analysis. Businesses can leverage CI software to document crucial discussions with potential buyers, pinpoint potentially risky or noncompliant conversation topics, provide guidance to new sales representatives based on best practices, and explore various use cases derived from the analysis and transcription of sales calls.
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QEval
qevalpro.com
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Voyc
voyc.ai
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
MeetRecord
meetrecord.com
MeetRecord provides sales teams with insights into conversations, automated coaching, and CRM integration for improved deal flow and performance evaluation.
Simpleem
simpleem.com
Simpleem is an AI platform that analyzes video calls to improve lead qualification, deal closing, and engagement metrics for businesses.
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