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Consumer video feedback software, alternatively referred to as video survey software, empowers organizations to capture, assess, and disseminate video responses from consumers. These tools enable businesses to engage in market research or request feedback from their customers, aiming to acquire more profound and nuanced insights compared to what text-based feedback offers. Consumer video feedback software is utilized by researchers, marketing teams, advertisers, and product managers to collect qualitative and actionable data. This information plays a crucial role in shaping business decisions related to brand strategy, marketing campaigns, customer experience (CX), product design, and in-store innovation.
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UserTesting
usertesting.com
UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.
dscout
dscout.com
dscout is a remote research app for collecting user insights through video feedback from participants worldwide, aiding businesses in product and service improvement.
Userfeel
userfeel.com
Userfeel is a usability testing platform that provides video recordings of user interactions with digital products, supporting both moderated and unmoderated tests.
StoryPrompt
storyprompt.com
StoryPrompt is a video platform for businesses to collect and manage customer testimonials through interactive video prompts and branding options.
Userlytics
userlytics.com
Userlytics is a user experience research platform for usability testing and user feedback collection via a global participant pool.
Respondent Participant
respondent.io
A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack
VideoAsk
videoask.com
VideoAsk allows users to create and share video questions for asynchronous conversations, collecting feedback via video, audio, or text responses.
Respondent Researcher
respondent.io
The Respondent Researcher app connects researchers with participants for real-time research interviews and surveys, streamlining data collection and analysis.
Indeemo
indeemo.com
Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. The Researchers, Designers and Product Managers we support use Indeemo in B2C and B2B contexts for a variety of Discovery Research methodologies including: Discovery / Exploratory / Generative Research - Diary Studies - Mobile / Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations / User Personas to life with Video Usability / Experience Research - Product testing / IHUTs - Shopper / Customer / Employee Experience Our clients range in size from Consultancies to Start-ups to Government Departments and Global Brands. Our Instagram style Respondent app allows research participants to share in-the-moment, feedback, needs, behaviours, emotions and experiences via context-rich video, images, screen recordings and text. Our Pinterest style dashboard and insights Repository enables Researchers and their clients / stakeholders to quickly collate, moderate and analyse multimedia contextual insights. Powerful Generative AI, search, keyword analysis, automated video transcription and video trimming tools make it easy to surface contextual insights. Built for collaboration, it has multiple various user profiles (Researcher, Recruiter, Observer) that allow the entire organisation to truly connect with their customers and build empathy. Indeemo is available as a DIY SaaS solution under annual subscription or on a project by project basis. Indeemo is ISO27001 and HIPAA certified. Our information security has been independently vetted for dealing with large Enterprise and Government Clients.
Vocal Video
vocalvideo.com
In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews. Vocal Video is the only video testimonial platform that makes it incredibly easy to collect, edit, and share beautifully produced videos. Perfect for customer and employee videos, and used for marketing, to promote events, internals comms, sales enablement, and much more. Vocal Video is trusted by tens of thousands of customers ranging from the Fortune500 like ADP, Google, and GM to early-stage e-commerce brands.
Senja
senja.io
Senja is a platform for collecting, displaying, and sharing customer testimonials, including text and video, with customizable forms and integration options.
GetWhy
getwhy.io
GetWhy is a next-generation insights company. Powered by Gen. AI, GetWhy's end-to-end insights platform delivers best-in-class quality consumer insights at unprecedented speed and at a fraction of the cost of traditional insights companies. GetWhy puts your marketing idea, concept, or content in front of your audience, and gathers their video response into actionable insights. We’ve trained our Gen AI platform to perform tasks within minutes, that would take a human days to do: - transcribing speech, - conducting emotional and sentiment analysis, and - identifying and gathering key insights across as many video interviews as you choose. From research questions to insights in down to 4 hours. So you can focus less on analyzing and more on creating concepts, products, and campaigns that are on point.
Voxpopme
voxpopme.com
At Voxpopme, we believe you shouldn't sacrifice quality to get the insights you need quickly, at a reasonable cost. Insights teams are under immense pressure to deliver reliable answers to crucial business questions with limited resources. We can help. Voxpopme transforms insights teams by collecting, centralizing, and analyzing qualitative data. Voxpopme's Qualitative Insights Platform combines the speed of Video Surveys, our complete video survey tool, with the depth of Live Interviews, our IDI and focus group product, and the power of AI Insights for 60x faster analysis. More brands trust Voxpopme to enrich their research studies and fundamentally transform how they build better products and shape visionary companies. Want to learn how we help solve these problems? Visit www.voxpopme.com today.
Life Inside
lifeinside.io
Closer to your audience in seconds. At Life Inside, they provide businesses of all sizes with a powerful interactive video platform that can be seamlessly integrated to any website. Interactive video testimonials significantly increase engagement with audiences online, leading to improved conversion rates and a more positive brand experience. Its platform empowers businesses to easily collect and share compelling video testimonials that provide a deeper understanding of their offerings, products and services. By showcasing the experiences and stories of employees and customers, businesses get closer to to their audiences, making them more likely to choose your business over the competition.
MemoryFox
memoryfox.io
MemoryFox is a platform that helps nonprofit marketers collect, organize, and share powerful storytelling content sourced from their community of donors, volunteers, staff and mission beneficiaries. In just a few minutes, you can create & share branded collection campaigns that will help you demonstrate good stewardship to donors, highlight diverse & inclusive programs, and delight your audience on social media.
Widewail
widewail.com
Invite Video makes generating customer video testimonials easier than ever for SMB to Enterprise. Using SMS and automation, we’ve created a process that is hands-off for the business and seamless for the customer. Turn your CRM into an always-on video testimonial generating machine and empower your marketing team to convert more prospects to buyers with invaluable video social proof. By using text/SMS we help you send requests to your customers where they are most engaged. Optionally, target customers you already know to be highly engaged, such as those who have recently left a five-star review. Our flow from SMS to video submission is quick and straightforward. Just a few clicks on the phone, no downloads or changing devices are required.
VideoPeel
videopeel.com
Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.
StoryTap
storytap.com
StoryTap is a patented video engagement platform that lets brands easily create and share authentic experiences from real customers and employees at scale. Using the StoryTap platform, companies can create compelling and highly searchable video content—without the high production costs. StoryTap helps leading organizations improve brand awareness, connect with more customers and prospects, and boost bottom-line results.
Forsta
forsta.com
Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique, the first customer to figure out is you. Forsta is the new frontier of experience and research technology—a technology company with a difference. The difference is that it collaborates. It listens and designs the solution together with clients. Forsta adapts its market-leading experience and research technology to clients' needs, not the other way around. It exists to inform and inspire decision-makers. Forsta powers the HX (Human Experience) Platform—an award-winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research. This enables companies to gain a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, assists thousands of organizations across various industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software, and Survey software. The award-winning Forsta HX platform has also been recognized in the TMC CUSTOMER Experience Innovation Awards.
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