Top Squadcast Alternatives

ClickUp

clickup.com

ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

Zendesk

zendesk.com

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Sentry

sentry.io

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about their applications - from the frontend to the backend. Loved by over 3.5 million developers and more than 87,000 organizations worldwide, Sentry provides code-level observability to many of the world’s best-known companies like Disney, Peloton, Cloudflare, Eventbrite, Slack, Supercell, and Rockstar Games.

Freshservice

freshservice.com

Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction, and productivity. Freshservice provides an out-of-the-box, end-to-end consumer-grade experience that empowers employees to work anywhere, anytime. It provides efficiency and agility through AI (Artificial Intelligence) to create contextual and intelligent experiences. It powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs (Application Programming Interface) to extend and customize. Enterprises using Freshservice will realize higher ROI, efficiency, and effectiveness. With Freshservice, you get: * IT Service Management: Accelerate service delivery with consumer-grade experiences, respond to changes faster, improve reliability, proactively predict and prevent issues, and experience an intuitive platform. * IT Operations Management: Streamline digital operations, filter noise and automate incident creation, escalation, and routing. Resolve issues faster with ML-powered insights and deliver uninterrupted IT services. * New-Gen Project Management: Plan, execute, and track projects better using a new-gen, integrated project management solution for IT services and project management to come together to deliver consistent business results. * Enterprise Service Management: Deliver uncompromised employee delight across the enterprise with a unified service management solution for both IT and business teams to provide fast, easy, and seamless employee services. * IT Asset Management: Build a backbone for efficient service delivery with complete visibility into your on-premise and cloud infrastructure with modern ITAM for asset discovery and governance.

Datadog

datadoghq.com

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Grafana

grafana.com

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, and J.P. Morgan. Follow Grafana Labs on LinkedIn and Twitter or visit https://grafana.com.

ServiceNow

servicenow.com

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

PagerDuty

pagerduty.com

PagerDuty is an American cloud computing company specializing in a SaaS incident response platform for IT departments. As of 2018, the company has raised over $170 million in venture funding. It has been recognized by Forbes on its "Cloud 100" as well as the USA Today list for the top small and mid-sized companies for diversity in 2018.PagerDuty is headquartered in San Francisco with operations in Toronto, Atlanta, the United Kingdom, and Australia. Its platform is designed to alert clients to disruptions and outages through machine learning and automation. The software operates as a standalone service or can be integrated into existing IT systems. Notable customers include GE, Vodafone, Box.com, Clover Network, and American Eagle Outfitters.

New Relic

newrelic.com

Monitor, debug, and improve your entire stack. New Relic is where dev, ops, security and business teams solve software–performance problems with data. New Relic is a San Francisco, California-based technology company which develops cloud-based software to help website and application owners track the performances of their services.

Opsgenie

atlassian.com

Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com

Site24x7

site24x7.com

Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.

TeamDynamix

teamdynamix.com

TeamDynamix offers IT Service Management (ITSM) with Project Portfolio Management (PPM) on a combined platform together with enterprise integration and workflow via iPaaS - integration platform as a service. This is a codeless platform that can easily expand to Marketing, Facilities, HR and other areas - without any coding or scripting. TeamDynamix can help improve IT service delivery with support for ITIL, drive better project outcomes and drive digital transformation.

Netdata

netdata.cloud

Monitor everything in real time. For free. Troubleshoot slowdowns and anomalies in your infrastructure with thousands of per-second metrics, meaningful visualizations, and insightful health alarms with zero configuration.

Pulsetic

pulsetic.com

Pulsetic is a comprehensive website uptime monitoring solution that enables businesses to safeguard their online operations and maintain customer trust. The service delivers real-time browser monitoring and alerts via multiple channels, including phone call, SMS, email, and Slack, ensuring that website downtime is immediately identified and addressed. Additionally, Pulsetic features customizable status pages that provide transparent and up-to-date information to customers regarding website incidents, as well as status badges that allow for easy, on-demand status checks without the need to navigate away from the current page.

Rollbar

rollbar.com

Proactively discover, predict, and resolve errors in real-time with Rollbar’s continuous code improvement platform. Rollbar provides full coverage across all the applications that your users depend on and love. Automate real-time error response, ensure happier customers and more productive development teams with the help of Rollbar.

Cronitor

cronitor.io

Simple monitoring for any application. Monitor the jobs, daemons, websites and APIs that power your business.

xMatters

xmatters.com

Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the frequency, duration, and associated cost of critical service disruptions. When the unexpected happens, automated workflows resolve known issues while service intelligence engages the right on-call resolvers with actionable alerts to help perform immediate mitigation. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting. Build operational resilience into your digital services and automate responses all the way to resolution with Everbridge xMatters.

incident.io

Incidents can be stressful, but they don’t have to be. incident.io helps tech-led businesses navigate incidents from declaration to post-mortem and well beyond. Built on the experience from thousands of incidents, from small bugs to SEV-1’s, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders during an incident. With an elegantly-designed interface, streamlined and transparent communication channels via Slack, and powerful workflows that bring automation and flexibility to your response process, incident.io minimizes communication silos and helps eliminate manual processes. With incident.io, you can focus on improving your product’s reliability and reducing downtime. With over a dozen integrations with popular tools like PagerDuty, Jira, and Backstage, incident.io ensures seamless connectivity throughout the incident response process. Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io empowers faster incident resolution and cultivates shared understanding of roles and responsibilities among your team members. End-to-end incident management from the first alert to the final follow-up, with On-call, incident response, and status pages in one powerful incident management platform. Leveraging powerful dashboards that provide deep insights, engineering teams can learn from past incidents and apply cumulative knowledge to build more resilient products. With an intuitive interface that can be used by everyone — from the SRE, to the CS rep, to the CEO — and a seamless user experience, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust.

Better Stack

betterstack.com

Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Made to fit into your workflow with over 100+ integrations.

Dynatrace

dynatrace.com

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Coralogix

coralogix.com

Coralogix is a full-stack observability platform that provides infinite insights for logs, metrics, tracing, and security data when and where you need them. Unique Streama© technology is used to analyze observability data in-stream without relying on indexing, meaning that your data — all of it — informs your product, operations, and business. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.

Instatus

instatus.com

Get a quick and beautiful status page! Instatus helps you keep your customers happy, even during downtime. Communicate your status early to reduce support tickets and build customer trust! Reduce support questions. Be proactive and share your status to save your team's time during issues. Communicate maintenances Schedule a planned maintenance in Instatus. Allow your customers to plan around any downtime. Allow customers to subscribe Customers can subscribe to your status page, hence keeping them in the loop and reducing the number of new conversations being created. Options include Email, SMS, webhooks, Slack, MS Teams, Discord, RSS & Atom Automate your status Integrate with 12+ monitoring solutions to update your status automatically, or use webhooks or our API Customize your page Make your page your own by adding your logo, colors, and any custom HTML, CSS or Javascript you like. Support multiple languages and choose from 26+ languages we support Components & Groups Show different parts of your systems and organize them into groups. Display their uptime and allow customers to go back in time to check your historical uptime. Add widgets to your site Add a floating widget, footer badge, or intercom app to highligh your status directly on your websites

OneUptime

oneuptime.com

OneUptime is a complete open source observibility platform. We give you a beautiful status page for your business, monitors your web apps, and alerts your team when downtime happens.

Checkly

checklyhq.com

Checkly allows engineers to write their E2E monitors as they write their cloud-native application, as code. Powered by the Checkly CLI, engineers code, test, and deploy API and Playwright-based checks from their code repository. Checkly's programmable Monitoring as Code (MaC) workflow seamlessly integrates with modern development practices, tools, and frameworks, at a fraction of the cost of legacy testing and monitoring solutions. The end result? Detecting issues faster, reducing response times, and shipping code faster with more confidence, resulting in increased efficiency and cost reduction of up to 80% compared to legacy solutions. Founded in 2018, Checkly is a remote-first company, with strong roots in Berlin.

DevRev

devrev.ai

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.

Uptime

uptime.com

Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving.

Sematext

sematext.com

Sematext Cloud is an innovative, unified platform with all-in-one solutions for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reduce the time of root-cause-analysis, understand user behavior and track key business metrics.

Ivanti

ivanti.com

Ivanti breaks down barriers between IT and security so that #EverywhereWork can thrive. Ivanti has created the first purpose-built technology platform for CIOs and CISOs – giving IT and security teams comprehensive software solutions that scale with their organizations’ needs to enable, secure and elevate employees' experiences. The Ivanti platform is powered by Ivanti Neurons - a cloud-scale, intelligent hyper automation layer that enables proactive healing, user-friendly security across the organization, and provides an employee experience that delights users.

Conclude

conclude.io

Conclude helps companies to boost collaboration and streamline workflows. Use Conclude Link to connect Slack and Microsoft Teams for bi-directional chat, or use Conclude Workflows to manage support tickets, issues, incidents, and more, in Slack. 👉 Conclude Link: connect Slack and Microsoft Teams to improve cross-team collaboration. With bi-directional synchronization, teams can work from their preferred messaging platform. Share and sync files, edit and delete messages, @mention colleagues, automatically translate conversations in up to 60 languages and more. ✓ Send and receive messages ✓ Edit and delete messages ✓ Threaded messages ✓ @mention your colleagues ✓ Translation in 60 languages ✓ Emojis (in text) ✓ Rich text formatting ✓ File sharing and synchronization – Person’s status (coming soon) – Synced reactions (coming soon) 👉 Conclude Workflows: bring your help desk into Slack. Manage support tickets, issues, and incidents. Use AI-driven integrations to summarize and automatically open tickets with a menu that supports translation in 60 languages. Each new activity opens a dedicated Slack channel, so communication is structured and focused. Once concluded, the channel is archived but remains permanently recorded in the Dashboard. Teams can also find key MTTx metrics in the Insights tab. This product integrates with Jira. After installing Conclude in your Slack workspace: ✓ Install the workflow app in your preferred channel (e.g. #support) ✓ Launch the app and create a new activity (ticket, issue, or incident) ✓ Add some details, set the severity (optional), and assign an owner ✓ Invite teams or people to view the dedicated activity channel ✓ Communicate updates to different stakeholders ✓ Conclude the incident; information is archived but retained in the Dashboard

Middleware

middleware.io

Middleware is a real-time cloud observability platform to bring all metrics, logs, and traces in one unified timeline to debug issues faster. It helps you un-silo your data and insights from all your containers, empowers your developers and DevOps to identify root causes and solves issues in real time. Businesses of all sizes use our platform to reduce downtime and improve the user experience. Key offerings > Real-time monitoring > Log Monitoring > APM and Traces > Unified dashboard to view all data like metrics, logs and traces in one place. > Alerting and notifications > Root-cause analysis > Cost-effective > Data Security & protection