Page 40 - Top Sprinklr Alternatives

Chatchamp

chatchamp.com

Chatchamp allows e-commerce businesses to increase website conversions, revenue and to improve customer satisfaction by using scalable digital sales agents. At any time, Chatchamp's digital product consultants - chatbots - provide customers with professional, automated advice on websites and a breathtaking customer experience. Within minutes, the solution is easily integrated into the shop and together with Chatchamp's team the products are implemented in no time.

ArrowChat

arrowchat.com

ArrowChat is a social networking software with MySQL compatibility and major internet browsers support.

Chatlio

chatlio.com

Chat with your website visitors directly from Slack. You don't need another chat client to talk to your customers. Simple one minute install. Visitors to your site then can instantly chat with you about pre-sales questions, support issues, etc. while you and your team respond directly from Slack without any additional tools to install or use.

Essembi

essembi.com

Essembi is the software innovation hub that helps software companies accelerate their innovation cycle to become a leader in their market. In today’s fast-paced software world, the pressure to build great software is higher than ever. The speed of your software innovation cycle plays a pivotal role in your success. The successful industry leaders are often those with the fastest software innovation cycle - rapidly collecting valuable feedback, making informed decisions on new product features and delivering high-quality product updates faster than their competitors. Essembi helps software teams speed up their software innovation cycle by delivering the functionality to manage the cycle in one system. When your product management, development, customer support, sales and marketing teams seamlessly collaborate on a single platform, everyone wins - your customers get features faster, your product grows faster and your business scales faster.

Desk360

desk360.com

Desk360 is an omnichannel customer support platform, enabling businesses of all sizes to have a 360-degree view of their customers and utilize a next-gen inbox for their mobile apps and websites. It lets you to communicate with your customers on any channel (email, live chat, social media, WhatsApp, and even a message box inside their mobile apps), while unifying all messages on a single screen for your customer representatives. With Desk360, you can create an inbox for your users to get in touch with you on their own terms. Desk360 offers integrations with the App Store, Google Play Store, and Huawei AppGallery, so you can aggregate all store reviews on a single page and respond to your customers without switching back and forth between your store accounts. Managing your social media accounts with Desk360 is a breeze. You can view and answer all customer messages coming from Facebook, Instagram, and Twitter on a single screen, saving your representatives huge amounts of time. Do you use different email addresses for providing support to your customers? No worries, because you can unify all your email addresses on a single screen. What’s more is that you can create custom FAQ and contact pages on your website to give your customers holistic support from your brand. Discover Desk360 today and start communicating with your customers with pre-defined Desk360 messages prepared by professional translators in 40 languages! Manage your customer messages coming from these 11 channels on one page, and get detailed reports on both products and users. Choose who will be responsible for which project by assigning special agents to each product, and encourage cooperation between teams to increase their performance!

OvationCXM

ovationcxm.com

OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.

Apizee

apizee.com

Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users.

xSellco

xsellco.com

xSellco Feedback helps you target positive feedback by requesting reviews from happy customers. The software enables you to increase your seller rating on Amazon, eBay and Trustpilot by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination and much more so you can increase your positive reviews, boost sales and grow your business! Better feedback, better sales!

Revain

revain.org

User Reviews and Recommendations with live Photo & Video of the Best Products such as: Electronics, Fashion, Beauty, Home and Kitchen etc.

RealReviews.io

realreviews.io

We're a dedicated team committed to providing reliable information for informed decisions. With expertise in tech, data analysis, and service, we ensure accurate insights. Our platform fosters sharing and support, championing transparency at realreviews.io.

Lipscore

lipscore.com

Lipscore ratings and reviews software provides you with the largest volumes of customer feedback on the market. On average more than 20% of end customers leave a rating and/or review using our software, giving you priceless insight into their experience with your service and products. Act on the feedback to build lasting customer relations, cherish happy customers, and improve where there's room for it. Increase trust by displaying honest customer feedback in your online store and turn every customer into your brand ambassador.

Morevago

morevago.com

Increase conversions and sales with Morevago by easily adding testimonials and reviews to your website, landing pages, and funnels – without coding!

TrustMate

trustmate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster. TrustMate.io is currently available in EN and nineteen other languages. With more languages on the way, you’ll reach the global audience you deserve!

QuickReply.ai

quickreply.ai

QuickReply.ai is a ready-to-use WhatsApp commerce solution for online store's platforms such as Shopify, WooCommerce, Magento, etc. Within minutes of plugging in, QuickReply syncs information about the store’s: 1. Products, 2. Inventory, 3. Coupons, 4. Customers, 5. Orders. It comes with automated pre planned WhatsApp campaigns for : 1. Recovering Abandoned Carts 2. Order Alerts 3. Order Confirmation 4. Convert COD Orders To Prepaid 5. Upsell & Cross Sell Products 6. Promotional Broadcast with personalized discount coupons and messages 7. Order Refund / Replacements 8. Getting Feedback. and much more... The rest 30% are transferred to one-inbox for human agents to take quick action and to serve their customers faster.

ChannelSight

channelsight.com

The leading eCommerce Intelligence Platform for every product, every journey, every KPI. ChannelSight partners with the world’s most successful retail brands, enabling them to maximize their online sales. Our products, that you can combine, or use as stand alone products, include: Where To Buy Technology, Shoppable Media and Digital Shelf. Our software enables eCommerce brands to provide an excellent customer experience, gather detailed insights and maintain a first-class brand. By taking a ‘partnership first’ approach with our clients, our dedicated brand performance team ensures we meet our objectives together.

Ytel

ytel.com

Ytel's webphone and branded calling increases sales teams' contact rates. Convert more leads into sales with a sales dialer that integrates with your CRM. Ytel’s communication platform enables businesses and developers to easily build SMS and Voice capabilities within any software application. Enhance engagement across your software application by working with a hands-on enterprise carrier. Founded in 2012, businesses trust Ytel to reliably deliver more than 1 billion messages every month. Specialities: SMS and Voice APIs, Contact Center Software, Call Tracking, VOIP, WebRTC, Short Code, and Long Code

Playvox

playvox.com

Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.

DigitalGenius

digitalgenius.com

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice

konversable

konversable.com

Konversable is a powerful chat solution designed to delight your customers and convert more enquiries. Our solution can be used across many different use cases. The Konversable has been designed to help our clients in a number of ways: * Clients with Live Chat backup enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App. * All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use. * Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly. * Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Whatsapp chats and Messenger chats. Reactive and proactive features to increase enquiries, chats, and conversions.

CBOT

cbot.ai

CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.

Almund

almund.io

Almund is a marketing automation platform for D2C brands to drive intelligent customer engagement. Almund Provides E-commerce insights as well as social media insights which helps D2C brands understand their customers better than ever. Our mission is to create an ecosystem that is an accumulation of technology, educating our customers at the same time building a community that helps each other thrive. The user can view all the Shopify e-commerce metrics, Google Analytics, and Meta analytics by pulling data from the integrated social media accounts on how their posts and campaigns are performing and gain insights into how their store is performing. Ecommerce analytics can provide you with data-driven insights into how shoppers interact with your site — both the good and the bad. These insights take the guesswork and subjectivity out of website optimization, and uncover opportunities for improvement and innovation. Social media analytics is the process of collecting and analyzing audience data shared on social networks to improve an organization's strategic business decisions.

Outsmart IO

outsmart.io

Outsmart is a competitive intelligence platform that helps you understand the strengths and weaknesses of your digital marketing channels and compare results against your closest competitors. * LEARN: Take the guesswork out social media and get to know your advocates and brand megaphones. Identify key influencers and get in-depth insight on how those users engage with your content. * COMPARE: Get a quick overview of what brings people to your competitor's online channels and see how well you stack up against their metrics. Learn in what areas you have improved or need to improve. * OPTIMIZE: Measure real actionable social media metrics and learn how applause rate and amplification rate increases brand value. Define KPIs and metrics that align with your team's current business goals. * REPORT: Simplify your life, and keep your team and executive stakeholders on the pulse of what's happening. Get daily, weekly and monthly insights, nicely collected in a dazzling PDF.

MightyScout

mightyscout.com

MightyScout helps marketers effortlessly run influencer marketing campaigns with a suite of campaign management, influencer tracking, influencer relationship management, and analytics & reporting tools.

BrandVox

brandvox.net

Stay ahead of the competition, build a strong brand reputation, and engage with your audience more effectively. Conduct comprehensive competitors' analytics, improve your texts and posts, and simplify scheduling. * Comprehensive analytics: Engagement, activity, followers, best formats and weekdays for posting, hashtag performance, and more * Competitors' monitoring: Competitors' posts from different social networks in one convenient feed * Text improving and posting: Fine-tooth content analysis of your posts, defining tone of voice, emotions, complexity, style * Minimalistic flow for scheduling and posting * Content creation: Content plan creation - bulk creation and scheduling of content ideas based on previous experience, results, audience data * Post creation: use our AI wizard to create text based on the goal and seven text creation frameworks

Rival IQ

rivaliq.com

Rival IQ delivers analytics and competitive insights to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ enables digital marketers to uncover new opportunities, identify trends, and track results across all the main social channels and the web.

Sotrender

sotrender.com

Sotrender is a social media analytics software that helps marketers: * Analyse current performance and ongoing campaigns (paid and organic) * Track competitors and uncover their strategy * Automate the process of generating summary reports * Optimise their social media performance and marketing strategy You’ll no longer need to worry about missing out on important insights - Sotrender automatically collects all your historical data, and you can dig deeper into them at a time that suits you. Here are other benefits of using Sotrender: * Cut down the time it takes to prepare a report each month. Generate a white-labeled report within minutes so you’ll have more time to focus on creative tasks. * Understand your, and your competitors, content performance, audience preferences, and behaviors. * Keep an eye on all your KPIs and monitor if you’re getting closer to achieving set goals. * Manage and organize online conversations smoothly with Sotrender’s Social Inbox. Take advantage of the 14-day free trial and build a better social media presence for your brand

PandaMetrics

pandametrics.com

Track your and your competitors’ brand mentions in WeChat and Weibo platforms. Check the estimated reach, analyze mention sentiment, track comments, likes, shares and more.

Livereach

livereach.com

Discover, visualize and use social content and data through one powerful platform. With the Livereach® Social Cloud, brands, enterprises and government clients bring their most influential content and users to the surface - to create engaging experiences across all touchpoints from E-commerce to large instore displays and newsletter campaigns. Social Content Cloud: Aggregate, filter and analyse authentic user-generated and brand content. Automate content selection with powerful workflows and image recognition. Request content usage rights for any marketing channel. Social E-commerce: Create visually striking E-commerce experiences by tagging your products in the most engaging user-generated and brand content. Social Sites: Build engaging social hubs and microsites to showcase your world through the eyes of your customers, fans and visitors. Engagement Displays: Create engaging visualizations for large format displays, with social and brand content that is always fresh and engages your customers in an authentic way. Easily manage a large number of locations and displays with the powerful built in digital signage system. Social Insights: Bring social and business data to large displays and video walls to communicate a 360° degree view of your brand in real time. Get the insights you need by processing social data with a large set of datapoints. Merge and enrich datasets with your own data and use our powerful connectors for real time updates and data mapping.

Dynvibe

dynvibe.com

We follow the changemakers of your category and deliver alerting reports. We monitor communities of Changemakers to detect your category shifts as early as possible, we focus our attention on individuals that are at the source of transformation: the changemakers who express themselves on Instagram, TikTok, Twitter and Youtube. Our AI platform decrypts their behaviors Dynvibe DETECT collects data to identify, analyze, assess and track Changemakers’ mentioned topics. It also continuously alerts our analysts regarding unusual event in topic evolutions. Our analysts ‘sprinkle’ their expertise through reports. They select the most impactful alerts and decrypt them for you through quarterly insights reports.

Crowdlens

crowdlens.io

Crowdlens is an AI-powered social listening tool that monitors the web & social platforms and sends alerts when somebody mentions a keyword that matters to you.