Page 23 - Top ServiceNow Alternatives

Richpanel

richpanel.com

Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage large volumes and d) win customer trust. * Self-service portal to automate repetitive questions. * Multi-channel help desk & live chat. * Reply faster with context. * Get sales through live chat. * Comprehensive customer service reports.

Codenull.ai

codenull.ai

Build Any AI model without writing a single line of code. Use these models for Portfolio optimization, Robo-advisors, Recommendation Engines, Fraud detection and much more

ModelFront

modelfront.com

ModelFront AI makes human-quality translation radically more efficient, by predicting which machine translations don't require human editing or review.

Blazeo

blazeo.com

We are an ad conversion platform. As a tech-enabled services business, the services we provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools we use to do this include live chat, voice call centers, virtual assistant, and SMS communications. The tools we provide are highly customizable, allowing our services to grow as our clients expand. Our industry trained agents provide expertise for each customer, 24/7. We aim to be the most support-centric, comprehensive solution for our customer in our niche.

Sedai

sedai.io

Sedai delivers AI-powered cloud cost optimization and performance tuning, empowering DevOps and SRE teams to maximize cloud savings, improve customer experience, and seamlessly scale. With Sedai, companies can achieve real-time, continuous optimization adaptable to ongoing changes and growth with minimal human intervention. Sedai enables cloud teams to easily scale and maximize ROI by augmenting operations with autonomous cloud management capabilities.

Heyday AI

app.heyday.ai

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go. With Heyday you can: * Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent * Collaborate with a unified team inbox to deliver a superior customer experience * Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations * Gather valuable customer insights to enrich your CRM * Create templates or leverage AI-recommended quick replies to boost your efficiency and save time * Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc. * Customize your agent notifications so you never miss a beat * And more! Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Zowie

getzowie.com

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.

My AskAI

myaskai.com

My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your customers always have an answer to their questions and will pass them over to your (human) team if it is unable to answer, giving the best of both worlds and increasing customer satisfaction and retention. Find out what your common issues or questions are in an instant with AI insights so you can spend less time on generic queries and more time developing your product. We see on average 79% of conversations are resolved directly by the AI across our users, saving thousands of hours of support time that can be spent on more strategic opportunities. Reduce your support requests by over 50%, overnight, with My AskAI.

Swell

swellcx.com

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Redtie

getredtie.com

The Redtie allows small business owners to share marketing materials such as documents, images, audios and videos over a simple text message. Redtie is an advanced, text messaging solution that lets you send attachments just like you would in an email. Text messages are sent with a link to access attachments that are stored in a secure cloud. Redtie also scales to send messages and attachments to one or hundreds of users at a time.

Sarv.com

sarv.com

Sarv.com is an innovative cloud telephony service provider assisting new-age businesses to solve communication problems. Since the incarnation of Sarv in 2011, they have introduced a unified communication platform packed with powerful APIs to support its service across all platforms and industries. Considering creativity as us theme, they offer a multi-functional, flexible, scalable, secure, and reliable suite of cloud-based communication solutions for enterprises, startups, and SMBs. They have been playing with information and data to fill the communication gap between customers and brands.

Crossing Minds

crossingminds.com

Crossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Crossing Minds instantly delivers precise, session-based recommendations that don’t infringe on or jeopardize customer privacy. We help businesses engage their customers. We help people discover products they love. We help turn curiosity into loyalty.

Forumbee

forumbee.com

Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

erxes

erxes.io

Welcome to erxes, the open source Hubspot/Qualtrics alternative. erxes is an open-source experience operating system (XOS) that enables SaaS providers and digital marketing agencies/developers to create unique experiences that work for all types of business. We will change how businesses grow by delivering breakthrough value to our community. Come along on this journey with us! Achieving growth and unity within your company is possible with erxes, because it is: - 100% free & sustainable: erxes offers a sustainable business model in which both developers and users win. It is open-source software, but even better. - 100% customizable: Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are. - 100% privacy: We've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring. - 100% in control: You can build any experience you want, where all the channels your business operates on are connected and integrated. Explore your options: Self-hosted AGPLv3 with the Enterprise Edition licensed open-source Hubspot alternative. It's written in Node.js, GraphQL and React. Self-serve Start for free and unlock advanced features, additional services, and customized options with our power-ups and add-ons. Enterprise Secure, compliant open-source software for enterprises. Empower your team to move faster. Embed Integrate erxes core plugins, components, and SDKs into your platform to enhance its capabilities and streamline operations. Platform Leverage erxes core plugins, components, and enterprise features to power your entire platform business. Infrastructure Power up your SaaS with erxes infrastructure and native plugins. Let's bring your vision to life with our expert team.

Cortex

cortex.io

Cortex is the internal developer portal that cuts noise for developers with paved paths to production. Catalog, score, and drive action to improve software.

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: * 700M impressions, * 47M clicks, * 18M call requests, * 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Rev.io

rev.io

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. By utilizing Rev.io's software platform, API, and partner ecosystem, its clients can efficiently bill their customers, manage products and subscriptions, rate usage at scale, ensure compliant taxation, process payments, run detailed reports, and analyze dynamic data.

AcademyOcean

academyocean.com

Discover a comprehensive Learning Management System (LMS) and E-learning Platform software designed to effortlessly create and deliver corporate training courses. Experience rapid course development and schedulea demo today! AcademyOcean is an LMS system that helps businesses automate training for employees, customers, and partners by providing software ranked at the top of its industry for ease of use (9.9 out of 10).

NestDesk

nestscale.com

NestDesk is an omnichannel customer service software that helps ecommerce business manage all customer messaging across multiple channels in one place, and close more sales from chats. Your customer support team can minimize the average response time, provide a faster and more personal experience to customers.

OneIQ

oneiq.com

OneIQ is a Fullstack Intelligence® SaaS platform for unified Hybrid IT operations. Boost application performance, slash operating costs and modernize IT by combining AI-powered insights and collective wisdom, with a live blueprint of application workloads, infrastructure and network interconnections. With OneIQ, operations teams, trusted advisors and suppliers can work seamlessly together, while building shared expertise, transparency and trust. Using a patented, secure interface, everyone can benefit from mutual, forward-thinking insights - inspiring innovation at every layer of the stack to shape the future of your organization. OneIQ is ISO/IEC 27001 certified and uses patented Secure Data Collaboration technology (US-11797701-B1).

Hubtype

hubtype.com

Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.

Appspace

appspace.com

Create an exceptional, collaborative workplace experience with the simple communication and space management tools your team needs to stay connected, whether they're at work, at home, or on the go. Appspace offers global solutions and support to thousands of customers that trust us to help them communicate with their teams and modernize their hybrid workplace experiences. We are proud to help our customers deliver a modern workplace experience, unify brand culture, and enhance communications.

Snapforce CRM

snapforce.com

Snapforce CRM is a software for small and mid sized business that provides Telephony fucntionality, and the only CRM on the market that provides a Virtual PBX Phone System as a standard module for all new customers.

Provide Support

providesupport.com

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer asistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

Tradogram

tradogram.com

Discover the Future of Business Spend Management. Tradogram provides customizable tools to streamline: Requisitions, Purchase Orders, RFQs/RFPs, Contracts, Receiving, and Invoice Matching. Also, manage the process with: User Permissions, Locations, Budgets, Items Catalog, Supplier Management, Projects & much more. The latest technology with top security & performance criteria at a straightforward price. Get your FREE account today & see how easy it is to use.

Commusoft

commusoft.co.uk

Commusoft is the only platform your field service business needs to manage your jobs, close more sales, and chat with your entire team. Commusoft’s purpose is to educate and empower service, maintenance, and installation companies to provide world-class customer journeys. It is the only platform that helps you put your customers’ experience first so you can unlock more revenue across commercial and residential services. Clients using its end-to-end customer self-service system can elevate their business’s reputation and increase customer loyalty, from booking jobs to invoice completion. From an entrepreneurial university student's side project to an award-winning global company, Commusoft continues to evolve and positively impact the field service software market. Since 2006, it has transformed the business operations of thousands of service companies that rely on its software daily. Its dedication to field service businesses stretches far and wide, underpinning the journey that Commusoft takes its clients on. Starting with making sure it only sells to companies that can benefit from its solutions, comprehensively supporting clients from day one, and always being open and transparent with its community—these commitments ensure sustainable growth for its clients and Commusoft alike. And none of it is possible without its hardworking and forward-thinking team.

echowin

echo.win

AI Call Answering and Automation Platform that enables businesses to deploy powerful AI agents capable of handling customer calls with human-like interactions & automating back-office workflows to enhance operational productivity and scale efficiently

Keypup

keypup.io

Keypup's SaaS solution allows engineering teams and all software development stakeholders to gain a better understanding of their engineering efforts by combining real-time insights from their Git (GitHub, GitLab and Bitbucket) and/or ticketing systems (Jira, ClickUp and Trello). The solution integrates multiple data sources into a unified database along with a user-friendly dashboard and insights builder interface. Keypup users can customize tried-and-true templates (including DORA Metrics, Cycle Time, Software Delivery, Process Quality, Audit and Compliance, Developers' Productivity and more) or create their own reports, insights and dashboards to get a full picture of their development operations at a glance, tailored to their specific needs.

Topia

topia.com

Topia’s Global Talent Mobility Platform enables companies to deploy, manage and engage employees anywhere in the world.