Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Orlo
orlo.tech
With a whole load of channels to toggle between and the public always watching, delivering customer service and comms that knocks your citizens’ socks off is no easy feat! Orlo empowers you to manage your digital conversations from one platform, so you can focus on what really matters – driving engagement, improving experience and managing reputation. Trusted by over 100 of the nations councils, three quarters of UK policing and many more of public sector organisations around the country, we’re proud to be born and bred in blighty, with all of our servers held on British soil too! Easy to implement, secure and scalable solutions powered by AI-led technology? Say hello to Orlo and start building communities through brilliant conversations!
CLASSUM
classum.com
Through a cloud-based platform where course members can connect via posts, lives sessions, chats, and unique interactions, CLASSUM offers seamless communication to enhance all learning environments, online or in-person. --- CLASSUM was founded in 2018 by Chaerin Lee and Youjin Choi, two female students at Korea Advanced Institute of Science and Technology (KAIST), to address the challenges they faced as learners. After only 3 years, CLASSUM is now used by over 3,700 institutions in 23 countries worldwide, and continues to break communication barriers and build learning environments that foster growth and collaboration. Users include institutions such as KAIST, Yonsei University, and Ewha Womans University, as well as global corporations including LG, Samsung Electronics, Shiseido, Hyundai, World Vision, and Prudential. Our goal is to bring learners and educators together in a space where they can communicate freely and comfortably. We want to create and expand spaces where healthy interactions and collaboration can take place naturally inside and outside the classroom. Learners can freely interact on CLASSUM, engaging in Q&A and discussions through text and other media that fit their communication needs in this digital age. Educators using CLASSUM to communicate with their students have experienced increased student engagement and reduced admin work. In April 2021, CLASSUM raised a $6M Series A led by Pearl Abyss Capital and Storm Ventures along with existing investors Big Basin Capital and Smilegate Investment. Our founder and CEO, Chaerin Lee, was recently recognized as a member of the Forbes 30 Under 30 Asia Class of 2021 for CLASSUM’s innovative approach to communication challenges in education. CLASSUM was also selected as one of GSV Cup back in 2020, which highlights inspiring EdTech and talent technology startups across six continents.
Auzmor Learn
auzmor.com
Auzmor Learn is a robust learning management solution that lets you easily assign training and track employee progress. Its intuitive course builder simplifies content creation and a library of pre-built courses offers the training and upskilling your workforce needs. https://auzmor.com/
mogenius
mogenius.com
mogenius – the Kubernetes Operations Platform, simplifies Kubernetes operations across cloud and on-prem environments, embedding best practices in developer productivity through improved software delivery mechanisms and self-service capabilities. This cloud-agnostic platform reduces DevOps overhead and facilitates effective infrastructure management for teams of any size, without vendor lock-in. The platform integrates visibility, observability, and automation into a single solution for complete Kubernetes control. It optimizes CI/CD workflows and ensures enterprise-grade security. mogenius is ideal for teams looking to deploy quickly, cut cloud costs, and reduce maintenance overhead, especially when internal resources are limited. DevOps and Platform Engineers can rapidly establish their own Internal Developer Platform within days. Free plan available.
Unolo
unolo.com
Unolo is a field force management software suite that digitizes your field sales & service operations. Unolo offers Real-time location-enabled Attendance and Task Management solutions and work extensively with EPC, O&M, Retail, Infra construction companies to help them digitize their operational processes. Unolo is trusted by over 10 thousand employees and by companies like Airtel, Max Hospitals and Xioami.
CRM Runner
crmrunner.com
CRM RUNNER is a feature-rich field and office service management solution for all business sizes. The software allows you assign, manage and view up-to-the-minute information about jobs and their status and payment details. Whether a small team of two or a large staff of contractors and field workers, tracking details is simple. Eliminate paperwork Because CRM RUNNER is cloud based solution, you can work wherever you are on all types of devices. Get the most out of your team. Now you can be on top of daily operations from any device, if it's computers, tablets or mobile phones. Collaboration With CRM RUNNER there is no more, maybe! Everyone know exactly what their schedule is, what the clients expect to get, full communication between administration and field operations. Close the deal & CRM RUNNER will manage the rest. Scheduling With CRM RUNNER scheduling module, your office & clients will always know where and when the field operations are scheduled. SMS Module Notify your customers when your service techs will be there to start/finish the job. Send notifications to service techs about changes,routes or just client requests.
Deskpro
deskpro.com
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.
Stonly
stonly.com
Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.
Officient.io
officient.io
Get more out of HR administration. In every growing company, HR management involves a mountain of administration that takes up a lot of valuable time. The good news? Officient brings overview and much more.
Zynq
zynq.io
An all-in-one platform that helps offices, and it's people, use, manage and optimize their space. Zynq is empowering companies worldwide to embrace hybrid work through smart desk and room bookings, visitor management, health and vaccine screeners, collaboration tools and much more. Wraparound Enterprise Analytics give businesses the insights they need to take a data-first approach to important decisions. Trust by the best in various industries: Ferragamo, Shipbob, and LA Dodgers.
Tradeshift Platform
tradeshift.com
Digitally transform your entire transportation & logistics business—not just parts of it. Tradeshift helps the transportation and logistics industry digitize processes, automate invoicing, and scale without limits. See what we did for DHL in this case study.
Vroozi
vroozi.com
Vroozi is the leading cloud-based business purchasing and AP automation platform. Our fully automated procure-to-pay solution helps you grow faster and more profitably by digitizing your purchases, vendor invoices, expenses and payments. Vroozi's AI-powered solution is modern procurement for today's complex business environment. The highly-intuitive, user-friendly platform saves financial leaders time and money, while increasing spend controls and boosting efficiency. Vroozi is designed for high-growth organizations who want to empower their employees, automate AP and purchasing, and maintain spend visibility from anywhere, at any time. Vroozi’s P2P platform is used by companies of all sizes to lower costs, increase financial control and drive more value. Vroozi digitizes 100% of finance and procurement operations for a seamless user experience, including: • Marketplace: quickly find and purchase from approved suppliers anytime, anywhere • Purchase: track requests, approve purchase orders and centralize spend in a single location • Invoice: eliminate paper invoices with an integrated digital system. Increase efficiency, accuracy and cycles • Pay: easily approve, schedule and automate payments • Expense: simplify expense reporting and tracking • Spend Analytics: make more informed decisions with spend insights and intelligence • ERP Integrations: increase employee adoption by augmenting existing financial and ERP systems with a modern, easy-to-use buying experience
Arcoro
arcoro.com
Construction companies and contractors have special workforce management needs, and Arcoro offers a suite of modular construction HR software that enables companies to address them successfully. Arcoro is the only Human Resources technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce. Arcoro’s suite of modules includes: • Applicant Tracking • Onboarding • Learning Management • Core HR • Benefits • ExakTime time/attendance tracking • Compensation management • Performance management and succession planning. Companies can choose to leverage one or all of the modules, and many customers start with one or two and add more as their needs change, or their organization grows. Modules within Arcoro’s suite are fully integrated, but they also integrate with other construction technology including project management, workforce management and accounting systems. Arcoro maintains strong partnerships with other leading construction tech providers to ensure a seamless experience for customers. Over 8,000 construction companies and contractors of all sizes in North America rely on Arcoro to help them address their HR needs. Every day more than 1 million construction pros clock in and out on an Arcoro product. Arcoro strives to deliver the best experience for employees in the field and in the office. For more information please visit us at www.arcoro.com.
Engagedly
engagedly.com
Engagedly is a performance review software that incorporates elements of employee engagement. It is simple yet flexible & powerful enough to work with fast growing companies of all sizes. Request a demo!
Blockspring
blockspring.com
Blockspring helps small businesses and merchants integrate APIs into their productivity tools without any code - useful for report automation, lead generation, and building dynamic landing pages. It is recognized by Gartner, wired, BI, and Techcrunch for API data management.
AfroIntroductions
afrointroductions.com
AfroIntroductions! The favorite African dating app for over 4.5 million singles worldwide. It is one of the most trusted and used African dating apps, connecting women and men worldwide. Whether you're looking for a great date, more friends, or that perfect partner, AfroIntroductions is your starting point. With the AfroIntroductions app, you can create a new account and begin writing your love story in a matter of minutes. Join now and start chatting with African women or Ugandan men near you or anywhere in the world. African dating just got so much easier! * REAL people: It has advanced algorithms to check for fraudulent profiles. * Profile UPGRADES for serious daters looking for their perfect partner. * EASILY search, like, and chat with African singles locally—including Tanzanian women, South African singles, and Ugandan men—and singles all over the world. * 24/7 Customer Service: Your dating experience is important to it. Its team of multi-linguistic customer service specialists is here to help you in the search for love.
FieldRoutes
fieldroutes.com
FieldRoutes, a ServiceTitan Product, is a Cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that accelerate growth, streamline operations, increase customer retention, and maximize revenue. Launched in 2012 and headquartered in McKinney, TX, FieldRoutes is dedicated to delivering solutions that create long-term value for field service business owners and their families.
OptimoRoute
optimoroute.com
OptimoRoute plans and optimizes routes and schedules for deliveries and mobile workforce. It is committed to bringing the absolute state of the art in planning, routing, and schedule optimization technology to everyone. Businesses love it for improving their bottom line through dramatic efficiency improvements: it increases earnings by getting more deliveries and work orders done, boosting productivity and customer satisfaction while cutting operating costs and overtime. Its continuous in-house development and improvement of world-class algorithms ensure your operations keep getting more and more efficient over time. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. Its customers come from diverse areas such as logistics, retail and distribution, food delivery, installation and maintenance services, healthcare, pest control, waste collection, and startups offering on-demand services.
DialShree
webrtc.elisiontec.com
DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government
Quiq
quiq.com
Quiq provides messaging for enterprises so that customers can use text messaging to connect directly to a company. With Quiq Messaging, customers use text apps (e.g., SMS, Facebook Messenger, and web chat) that they are already familiar with from communications with friends and family. Quiq Messaging is designed for agents, with a simple, intuitive, multi-conversation user interface that makes agents’ jobs easier. Built in collaboration allows agents to get a lifeline whenever needed. Response Time Coaching makes it easy for an agent to give every customer the attention they want, even while handling many simultaneous conversations.
Maxim AI
getmaxim.ai
At Maxim, we are building an enterprise-grade generative AI evaluation and observability platform to empower modern AI teams to ship their applications with quality, reliability, and speed. Our developer stack comprises tools for prompt engineering, pre-release and post-release testing/monitoring, data management, and fine-tuning, including for the last mile of human-in-the-loop.
Arbeit
arbeitsoftware.com
Arbeit Software is a VoIP provider built from the ground up by & for business & debt collection agency owners. Arbeit cloud-based dialers and VoIP phone solutions facilitate efficient communication with consumers, clients, and team members.
ITC Cloud
itccloud.com
ITC Cloud allows your organization to collaborate easily, communicate from anywhere, and focus on doing better business. Ít unified communications platform helps you free your staff from their desks with its high-quality VoIP phone service. Need to improve you customer service experience? Check out ITC Cloud CX, its dedicated call center platform that delivers the highest quality support experience and let's you optimize the way you communicate with your customers. As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. ITC Cloud gives you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. ITC Cloud takes pride in delivering the best customer experience from start to finish and beyond. ITC Cloud makes moving to the cloud easy!
MiiTel
miitel.com
MiiTel is a voice analysis AI that optimizes all conversations over the phone, web conferences, and face-to-face. It can be used for a wide range of purposes, from eliminating black boxes to utilizing conversation data.
DialedIn
getdialedin.com
DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!
WIZ.AI
wiz.ai
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features * Hyper-localized: Talkbots can process local and domain-specific vocabularies * Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages * Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps
SYDLE ONE
sydle.com
SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: * BPM: business process automation and workflows. * ECM: centralized data and complete content and document management. * Analytics: real-time business indicators. * CRM: 360-degree customer relationship management. * Service Desk: complete management of your tickets and customer service. * Service Portal: next-level self-service and relationship portals. * SYBOX: solutions for shared services, such as HR, procurement, finance, and more. * E-commerce: an online sales platform with integrated front-end and back-end. * Billing: billing management, with pricing, invoicing, collecting, and more.
SuperDesk
superdesk.ai
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more. SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. SuperDesk platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring its tailored solutions across various industries and organizational sizes.
SKULabs
skulabs.com
SKULabs helps rapidly growing ecommerce brands maintain delivery expectations, ensure accurate delivery, and spend less time on warehouse / inventory operations. Useful for both in-house fulfillment or as a lightweight ERP for planning purchases based on forecasts, tracking inventory on the water, or managing production/manufacturing orders. Started as a pick, pack, and ship software SKULabs has grown to meet the needs of our customers helping them scale 10X or even 100X. Join thousands of brands and find for yourself why so many growing companies choose SKULabs as their operations center for ecommerce. * All orders in one platform - train your team once * Easy to learn - pick it up and go simplicity. Most teams are up to speed in 20 minutes or less. * Eliminate 100% of picking errors - actively prevents common fulfillment errors and implements best practices for ecommerce fulfillment. * Connect multiple stores on each channel e.g. 5 shopify, 3 amazon accounts, and 2 woocommerce. Separate your wholesale & retail online channels with ease. * Build purchase orders in bulk across multiple suppliers using current and future sales volume. * Meet and exceed seller performance (Seller-Fulfilled Prime, Fast ‘N Free, etc) requirements * Real-time stock and order sync * Apps on Google Play and Apple AppStore * Supports inexpensive bluetooth barcode scanners.
© 2025 WebCatalog, Inc.