Page 14 - Top ServiceNow Alternatives

Coralogix

Coralogix

coralogix.com

Coralogix is a full-stack observability platform that provides infinite insights for logs, metrics, tracing, and security data when and where you need them. Unique Streama© technology is used to analyze observability data in-stream without relying on indexing, meaning that your data — all of it — informs your product, operations, and business. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.

Worksy

Worksy

worksy.io

Worksy is a comprehensive HR software for medium to large organisations. Our available solutions include essential management tools such as payroll, employee time and attendance, leave, claim, performance, recruitment, HR analytics, and more.

Loop Email

Loop Email

intheloop.io

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app that's going to help you move faster and keep everything and everyone on the same page. This is Loop. It simplifies and organizes all your incoming work communication into one inbox and gives you and your team back order, control and focus. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease. Why not try it today?

Access

Access

theaccessgroup.com

Access is changing the face of business management software, not only in how we serve our customers, living up to our promise to give them the freedom to do more of what’s important to them, but for our people, our investors and the charities close to our hearts where we live and work. Access helps more than 100000 customers transform the way their business software is used, giving every employee the freedom to do more of what's important.

Encord

Encord

encord.com

Encord is the end-to-end platform to unlock AI from your data. Safely develop, test and deploy predictive and generative AI systems at scale to unlock the value of machine learning. Create high quality training data, leverage active learning pipelines, assess model quality, fine tune models and more all in one, easy to use platform. * Annotate - Efficiently label any visual modality and manage large-scale annotation teams with customizable workflows and quality control tools. * Active - Test, validate, and evaluate your models and surface, curate, and prioritize the most valuable data for labeling to supercharge model performance. * Apollo - Train, fine-tune, and manage proprietary and foundation models at scale for production AI applications. * Accelerate - On-demand, specialized labeling services to help you scale. Encord is trusted by pioneering AI teams at RapidAI, Tractable, Stanford Medicine, Memorial, King’s College London, the NHS, the UHN, the Royal Navy, Veo, and many more global companies.

MyOperator

MyOperator

myoperator.com

MyOperator is India's leading cloud communication provider, catering to 10,000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like Corporate line, 360-degree Campaign Management, Office IVR, call analytics, cloud call centre, SMS + WhatsApp campaigns and CRM integration, MyOperator empowers your team to convert every call or interaction into a business opportunity. Why MyOperator? MyOperator is a trusted cloud telephony provider for over 10,000 brands, from large enterprises to SMBs, including Apollo, Dominos, and Razorpay. With a rating of 4.5 on Google, it has also been recognized as a 'champion' in the cloud telephony leadership matrix by SoftwareSuggest and Compare Camp Rising Star Award. Top Products & Features of MyOperator 1. Corporate Line MyOperator Corporate Line streamlines remote team connectivity with a dialler app and virtual numbers for each team member, eliminating the need for corporate SIM cards. With features like call recordings, WhatsApp and CRM integration, and a smart virtual business number, it simplifies communication management and boosts team productivity. 2. Cloud Contact Center MyOperator's Cloud Contact Center is a cloud-based platform that manages customer interactions across multiple channels, with features like WhatsApp Business API, real-time analytics, and AI-powered speech analysis, ensuring business continuity with IVR and VOIP capabilities and CRM integration. 3. Office IVR MyOperator's Office IVR is a cloud-based automated phone system that improves call management for businesses with features like personalised welcome messages, call routing options and follow-up capabilities. It reduces the need for manual transfers, directs calls to the appropriate department or agent and sends automated messages with relevant information to callers. 4.Campaign Management MyOperator's campaign management suite with Voice and WhatsApp is an integrated platform that assists enterprises in executing marketing initiatives, providing features such as campaign performance tracking, automated messaging and call blasting. This solution saves time and resources while enhancing customer data management with OTP alternatives and CRM integration 5. Multi-store Solution MyOperator's Multi-store Solution is a cloud-based platform that streamlines communication between multiple locations, with features like contact routing, call recording, live panel monitoring, and real-time reporting for data analysis. This solution assists businesses in managing their stores and locations more efficiently. 6.VoIP MyOperator's VoIP service offers a comprehensive solution for businesses, including video conferences, call management, notifications, rejection of unauthorised calls, messaging, voice calls and voicemails, screening and recording, speed dial, auto-attendant, and VoIP caller ID. Organisations may streamline their communication operations with the addition of features like IVR, Do Not Disturb (DND), reporting, and call analytics. Additionally, MyOperator's web-calling activation provides better quality of service, and their mobile-first contact centre allows agents to place and receive calls while on the go, meeting the expectations of a hybrid and mobile-centric world. MyOperator call management app comes with permission-based multi-user login. For businesses who want to exercise full control over user rights and don’t want to hinder their and the employees’ work convenience even a tad, our permission-based Multi-User login allows you to do the needful. 1. Super admin: They have complete control of the mobile app and get access to all the reports, both agent and department wise. They can also change the role of other users of the mobile app and have full access to other user’s account. 2. Manager: These managers are the head of the department and have complete access to the user accounts of their department. They don’t have any access to the functionalities of the other departments. 3. Basic: The basic users have access to only their accounts and cannot check the activities of other users or departments.

Keyspider

Keyspider

keyspider.io

Keyspider provides accurate search results with a cloud-based enterprise search engine. With Keyspider you can build your very own customized website search without the additional time or cost. Keyspider understands the customer’s requirements and delivers the right results to their search queries. The solution for websites to pave the way for better search experiences and improved conversions. It intends to redefine how customers navigate through customers' websites with a search-as-a-service that leaves no stone unturned. Increase relevance across mediums with tailored search.

FreJun

FreJun

frejun.com

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers. By using the FreJun along with your workflow tool, the entire contact system can be automated in 5-10 minutes.

Threado AI

Threado AI

threado.com

Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Slack, MS Teams or as a Chrome extension.

APILayer

APILayer

apilayer.com

APILayer is an API marketplace. APILayer is the leading provider of off-the-shelf, cloud-based API products built to help developers and businesses around the world operate quickly and effectively. Today, organizations of all sizes struggle to support complex digital transformations and exploding demand for connectivity and real-time data. APILayer addresses this demand with highly reliable and scalable APIs that can be configured fast and require minimal maintenance. APILayer’s products serve more than 1 200,000 customers ranging from individual developers to large enterprises.

NextBrain AI

NextBrain AI

nextbrain.ai

NextBrain AI is a platform that offers user-friendly, no-code machine learning solutions for businesses. It allows users to harness the power of AI without the need for coding expertise. The platform provides various features and benefits that simplify the machine learning process. Firstly, NextBrain AI offers explained machine learning and actionable insights. Users can easily understand AI-driven outcomes and make informed decisions. Secondly, the platform provides fast and accurate machine learning capabilities through its intuitive interface. Users can achieve remarkable results without technical expertise. Connectivity is another key feature of NextBrain AI. The platform integrates with various data sources and applications, allowing users to harness the power of their data and adapt AI solutions to their specific needs. Additionally, NextBrain AI offers an advanced Generative AI Assistant powered by Language Model technology. This assistant allows users to reshape their data tables effortlessly, giving them full control over their data. Using NextBrain AI is a straightforward process. Users collect and upload their data to the platform, select the type of model they want to build, customize the training parameters, and let the platform do the heavy lifting. NextBrain AI trains the model, provides valuable insights and predictions, which users can use to inform their decision-making and take their business to the next level. NextBrain AI has demonstrated high performance compared to leading machine learning products in the market, such as Azure Machine Learning, Amazon SageMaker, and BigML. Overall, NextBrain AI empowers businesses to leverage the power of AI through its user-friendly and no-code machine learning solutions.

ControlHippo

ControlHippo

controlhippo.com

Introducing ControlHippo – the ultimate WhatsApp shared inbox, designed specifically to cater to the needs of sales and support teams. Its exceptional efficiency empowers your teams by providing uninterrupted access to WhatsApp numbers across multiple devices, leading to a complete transformation of communication dynamics. ControlHippo equips your sales and support personnel with an all-encompassing, real-time perspective of customer interactions, offering a 360-degree vantage point of all communications. This invaluable feature ensures effortless monitoring and swift responses to customer inquiries, eliminating any chances of miscommunication and unnecessary delays. Furthermore, ControlHippo's unparalleled flexibility seamlessly integrates with a variety of tools and applications, enhancing your customer support capabilities and optimizing overall team efficiency. Brace yourself for an entirely new echelon of productivity and elevated customer satisfaction with ControlHippo!

Arena

Arena

arena.im

Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Over 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.

Oct8ne

Oct8ne

oct8ne.com

Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.

ADLN

ADLN

adln.io

Adln.io is a Powerful Workflow Tool to Streamline your Customer Support and integrate Apps Seamlessly with Telegram, and Automated Messages, all within a Single Platform. We are Here to Help you Transform the Way you do Business.

Dataloop

Dataloop

dataloop.ai

Dataloop is a cutting-edge AI Development Platform that's transforming the way organizations build AI applications. Dataloop's platform is meticulously crafted to cater to developers at the heart of the AI development process, making it simpler and more intuitive to work with data and AI models. Dataloop's comprehensive solution spans the full AI development lifecycle, offering tools and functionalities that streamline data management, annotation, model selection, and deployment. Dataloop's platform is built with a focus on collaboration, allowing developers, data scientists, and engineers to work together seamlessly, breaking down traditional silos and fostering innovation. Key features include an intuitive drag-and-drop interface for constructing data pipelines, a vast library of pre-built AI elements and models, and robust data curation and annotation capabilities. These features are designed to empower developers to rapidly prototype, iterate, and deploy AI solutions, keeping pace with the fast-evolving demands of the market. Dataloop is committed to advancing AI development by providing a developer-centric platform that addresses the complexities and challenges of AI and data management. Dataloop's vision is to democratize AI development, enabling every organization to harness the power of AI and drive forward their innovative solutions.

SolarWinds

SolarWinds

solarwinds.com

The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall

CallerDesk

CallerDesk

callerdesk.io

Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call, IVR/toll-free number, and a complete cloud call center with deep API integration functionality, all under one roof. Their product requires no hardware involvement, takes only 15 minutes to set up, and is virtually connected, saving time and money for their customers while providing more business scalability options. Founded in 2016 as Deskotel Communications Pvt. ltd under the brand name of CallerDesk. They are also an official resource partner with Startupindia portal ( Initiative of Niti Ayog ) & Nasscom 10000 Startup.

LearnUpon

LearnUpon

learnupon.com

LearnUpon's LMS (Learning Management Software) allows you to deliver engaging learning experiences that impact what matters – performance, retention, and growth. Give your teams the tools to deliver engaging learning experiences that impact what matters – performance, retention, and growth – with LearnUpon.

GorillaDesk

GorillaDesk

gorilladesk.com

From scheduling jobs to optimizing routes, invoicing customers to collecting payments, GorillaDesk's Pest Control software has you covered. Start today! Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool. GorillaDesk has helped thousands of business owners just like you grow their business, organize their operations, empower their technicians, and wow their customers with one powerful, easy-to-use tool. Best of all, it doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have everything you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.

Sequoia One

Sequoia One

one.sequoia.com

Sequoia One’s purpose is to help your high tech business thrive by taking care of the administrative burdens that are distracting you from the bigger picture. We offer competitive benefits and outsourced HR designed for innovative, growth-minded companies. We know how important it is to attract and retain talent, streamline and scale your operations, stabilize HR costs, and protect your business. Let us do that heavy lifting so you can focus on getting your business to the next level.

WotNot

WotNot

wotnot.io

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Duecode

Duecode

duecode.io

Decision-making advisor for software development. A new and better way to measure technical debt & code quality. Perfect for Engineering leaders and non-tech managers.

Comm10

Comm10

comm100.com

Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

Buk

Buk

buk.app

People are the most valuable asset of your organization. Organize and simplify all your processes with the latest technology.

Embold

Embold

embold.io

Embold supports developers and development teams by finding critical code issues before they become roadblocks. It is the perfect tool to analyze, diagnose, transform, and sustain your software efficiently. With the use of A.I. and machine learning technologies, Embold can immediately prioritize issues, suggest ways to best solve them, and re-factor software where necessary. Run it within your current Dev-Ops stack, on premise or in the cloud privately or publicly.

STEL Order

STEL Order

stelorder.com

STEL Solutions is a provider of software solutions for the Field and Home Services industry, with over 10 years of experience. Based in southern Spain, its main product is STEL Order, which helps over 5,000 clients across more than 100 countries streamline their businesses and simplify their lives every day. STEL Order is a comprehensive field service management software that provides a fully integrated approach to managing home service businesses. It eliminates the need for multiple software solutions for different aspects of operations and management. STEL Order provides a single location to organize jobs, work orders, scheduling, dispatch, invoicing, expense tracking, accounting functions, and much more. Its unified platform is capable of delivering real-time information to all users with simultaneous access across multiple platforms and locations, even when offline. When field workers use STEL Order to complete a work order, they can immediately generate an invoice and collect payment from the customer on their mobile device utilizing integrations with industry-leading payment processing platforms like Stripe and PayPal. This information and documentation are available in real-time to other users regardless of the device, OS, or location used to access STEL Order (cloud-based iOS, Android, and web apps). A work order can be generated from a job request and assigned to a field tech who is notified on the app, ensuring end-to-end document traceability. The notification includes the job site, parts needed, contact information, and any other pertinent details. The tech can contact the customer directly through the app prior to arriving or schedule the visit for a later date, and include other team members on the event using the shared calendar feature. STEL Order can be used to monitor the status and location of technicians using the integrated calendar and GPS tracking functions. It ensures that no service maintenance contract falls through the gaps with advanced asset management, including the ability to automate tasks and notify both the main office and technicians of pending service needs. Users can customize templates and invoicing processes to meet unique business needs. With STEL Order, users can contact dedicated account managers via phone, chat, and email to solve any issues. A full library of videos and support articles is available to ensure a smooth onboarding process, as well as regularly scheduled workshops with STEL Order's top-rated Customer Happiness team.

Gupshup

Gupshup

gupshup.io

Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.

Ringostat

Ringostat

ringostat.com

Ringostat is a platform of call tracking, telephony, and end-to-end analytics. Ringostat helps optimize marketing, considering ROI, build effective communication with customers, and boost sales. It is the only service of its kind in Eastern Europe to be an official Google Analytics technology partner. The platform includes seven products: call tracking, end-to-end analytics, virtual PBX, a callback widget, Ringostat Smart Phone, Ringostat Insider, and Ringostat Messenger. These products each represent one of three branches that together make up a single ecosystem: analytics, communication, and sales. Ringostat Virtual PBX launches in a day, does not require additional investments in equipment, and it is suitable for any working conditions of the sales department. Ringostat solutions are perfect for call centers. They allow quickly processing requests and make calls in one click. Client needs are the platform's main priority. The friendly tech support team is attentive to users' requests and responds in under four minutes. 95% of users rate Ringostat tech support specialists as “Excellent” or “Good.” In addition, a dedicated customer success manager helps customers use Ringostat products as effectively as possible for their specific business needs.

Chatwith

Chatwith

chatwith.tools

AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided by you and connects to your services to let customers interact with your business through text. You can train your chatbot on any website address you want (eg. a public Notion link). Chatwith is meant primarily to be installed on websites, but can also just share it using a link or even create your own personal assistant!

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