Page 3 - Top Service Fusion Alternatives

Ringba

ringba.com

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at [email protected]

FieldPulse

fieldpulse.com

FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement. The software's user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. However, its advanced features make it suitable for companies of any size that are looking to scale their operations. FieldPulse also offers customer management tools, timesheet tracking, booking portals, and franchise management capabilities, making it a versatile solution for various business models. By consolidating these functionalities into one platform, FieldPulse helps businesses reduce administrative burdens, enhance team collaboration, and ultimately drive growth.

DCDial

dcdial.com

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.

Striven

striven.com

Your business at its best. Striven is an all-in-one business management software with everything you need to grow revenue, work efficiently, and improve operations. Striven is a complete software solution—we’ve combined all the core features you need for accounting, sales, projects, management, and reporting into one simple system. Simplify, Unify, Thrive. With Striven, you’ll never need separate and unconnected software applications again. Finally, you can run your entire business from anywhere, on any device.

Apptivo

apptivo.com

Apptivo is a cloud platform of integrated business apps designed for companies of all shapes and sizes. It allows you to manage nearly any business task using Apptivo's apps, from sales and marketing to billing and support, and everything in between. With Apptivo, there is no per-app pricing; you get access to the entire platform starting at just $10 monthly per user. Whether you use Apptivo for a single app or to manage your entire business, it will deliver incredible value to the organization. Its apps cover the complete customer life cycle: * Marketing: Create targeted lists of contacts, build and deliver email campaigns, and track analytics. * Sales: Complete CRM capability with robust contact management, sales pipeline, automation, and reporting. * Help Desk: A powerful ticketing system with email integration, web portal, and time tracking. * Project Management: Manage project schedules via Gantt charts, track time and milestones, and invoice for effort spent. * Field Service: Work order assignment and dispatching, mobile photo, time, and materials capture, and billing. * Quoting and Billing: Build professional quotes and email them to your customer with integrated billing and recurring invoice capabilities. * Order Management: Turn quotes into orders, track inventory and shipments, and bill the customer for your product. * Procurement and Supply Chain: Manage vendors, track purchase orders and invoicing, and manage inventory. Apptivo is used by hundreds of thousands of businesses from 193 countries around the world and can accommodate independent consultants up to billion-dollar enterprises. The flexibility of Apptivo is one of its three primary differentiators: Affordability, Flexibility, and Capability. With its entire suite of business apps available for a single price, it offers rich and powerful features across a wide set of apps that provide unparalleled capability for their value, with best-in-class configuration capabilities that make the system flexible for any type of business.

Fergus

fergus.com

Fergus is an innovative cloud-based job management software built for plumbers, electricians, and other trade businesses. Its mission is to give you control and take the pain out of running a trades business. Its software has been purposely designed to free up time and grow trades business revenue. Its streamlined work processes reduce paperwork, while its clever backend works to plug any leaks and maximize profit streams.

Adyen

adyen.com

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify and Brompton. Here's how we help medium and big brands: ✅Online, in-app and in-person payments ✅Preferred local payment methods (cards, wallets, transfers, payment certificates) ✅Local and cross-boarder acquiring ✅Modern payment optimizations and risk management ✅Payouts in all major currencies and effortless reconciliation Talk to us today.

Cordless

cordless.io

Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, spot the trends in customer queries and communicate with the broader team.

Introwise

introwise.com

Easy scheduling for you and your clients. Your time is so valuable, use it to expand your business. We’ll make sure the day to day stuff runs smoothly. We free up the creative juices so you can think about the big picture: Getting paid to do what you love. Now you finally have time to dive into all the projects you’ve been putting off: post session questionnaires, video promos, more engaging presentations, or just getting enough sleep.

ServiceMinder

serviceminder.io

ServiceMinder is the platform for managing and operating home services brands, from the location level all the way up to the brand. Full integrations with all your lead generation sources including call centers, complete CRM with scheduling and dispatch, proposals, invoices and email marketing, online and field payment support, direct QBO support, drip marketing automation tools, integrated texting and more. This app is primarily for use by your field service and sales team.

PingPong 中国

pingpongx.com

PingPong serves Chinese cross-border sellers. PingPong provides Chinese cross-border sellers with faster, more convenient and safer cross-border collection services. Focusing on the comprehensive needs of cross-border merchants and small and medium-sized enterprises going overseas, PingPong has currently established cross-border collection, foreign trade B2B collection and payment, global A diversified product system including acquiring, global distribution, supply chain financing, exchange rate management, export tax refund, VAT tax payment, SAAS corporate services, etc., with product services covering the entire process.

Markate

markate.com

Markate.com: Powerful CRM, Job Management, and Marketing Automation tools for Home Services Providers The Markate app is ideal for every service business that looks for an affordable, mobile-ready, easy-to-use, end-to-end management solution. Learn how Markate helps your business. * Your Business, Your Way with Markate Markate partners with you, working together to achieve your business goals. * Streamline Your Operations for Efficiency Designed to reduce paperwork, automate processes, and free up your time. * Affordable, Flexible Solutions to Fit Your Needs Built to empower small businesses, helping them operate more efficiently while minimizing expenses. * Maximize Time, Resources, and Profits It’s here to simplify your operations so you can focus on what truly drives your business forward. * Keep Customers for Life Equipped with marketing tools designed to increase customer retention, which is a crucial aspect of your successful business.

Cushion

cushion.ai

Cushion is your go-to app for organizing, paying, and building credit
 with your existing bills and Buy Now Pay Later. Simplify Your Bills. Build Credit.

EBizCharge

ebizcharge.com

The leader in integrated B2B Payments. Payment gateway capable of processing payments inside your CRM/ERP, accounting system or online shopping carts such as QuickBooks, Microsoft Dynamics, SAP, Acumatica, Oracle, Netsuite, Epicor, Sage, Magento, WooCommerce and more. EBizCharge also offers fully PCI compliant mobile and tablet solutions. EBizCharge is developed and supported by Century Business Solutions

Dispatch

dispatch.me

Deliver exceptional customer experiences. Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

Shape Software

setshape.com

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape today.

BlinQ

blinq.com.au

Perfect tool for creating on-site accurate quotations for window furnishing. BlinQ – Cloud based business process management software for window furnishing & flooring industry. Transform your sales team with a powerful and intuitive software that accelerates sales by giving your sales people the tools they need to sell more efficiently.

BlueSnap

bluesnap.com

The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. 1. Finance & Billing Automation (AR, AP, Invoices, Subscriptions, Payments): Fully automated AR Collections drastically reduces time to payment (DSO). Our advanced rules engine delivers the right message at the right time automatically, ensuring the highest likelihood of payment, while enabling prompt, efficient customer communication. Never have another vendor payment not accounted for, assign vendor bills for review and approvals. Leverage our workflow automation and approval engine to route all your bills for optimized payments. Enable subscription/recurring billing, progress billing, invoice creation, automatic payments, payment plans, late fees, coupons, online billing and interactive customer portals, all integrated and synced with your current accounting and CRM systems. Payment tokenization and automated failed payment recovery ensures no payment is missed and all data is secure. 2. Sales & Success Automation (QTC, CPQ, NPS, eSign): Automate quotes for prospects, control your pricing and close deals faster with our QTC and CPQ features. Everything from creating a quote to collecting cash from customers. Empower your sales and success team to handle the QTC process and remove departmental bottlenecks. No more second-guessing, let your sales team handle all aspects of new contract creation within a clearly defined framework - from quote to eSignature and payment. Share all historical communication data, files, documents, invoices and contracts across your whole team from the customer manager. Use Armatic's build in contact center to communicate with your customers. Leverage the Armatic Net Promoter Score engine to join companies that have grown 2x faster vs the competition. Empower your teams to make better decisions backed by customer feedback. 3. Human Capital Automation (eNPS, Employee Advocacy, Contracts, eRecords): Measure and improve your employee satisfaction with the Armatic employee NPS. Create communication feedback loops with your employees to drive loyalty and employee engagement. Amplify your companies social reach with Employee Advocacy. Leverage the social networks of your employees, by providing them an easy way to share approved company information. Your companies social posts reach a magnitude of prospects and potential new hires. Provide your HR team and managers across your organization a solution to eSign, store and manage securely all employee contracts. Share all historical communication data, files, documents, employee contracts and NDAs across your whole team. The Armatic employee contact manager provides your team instant and easy access to all employee relevant information, including communication data, contracts, and HR related notes.

Viva.com

viva.com

Viva.com Group, formerly Viva Wallet, is a leading European technology bank for payments across 24 markets. Operating in 17 languages and 9 currencies, we support 30+ payment methods globally. The free app, viva.com | Terminal, can be effortlessly set up on smartphones or other over 985 supported device types, effectively transforming these devices into adaptable point-of-sale terminals, all without the need for extra hardware. Upon downloading the app, your business can readily process various payments, manage inventory, and access sales analytics while on the move. This combination of mobility, cost-effectiveness, and a user-friendly interface makes the viva.com | Terminal app highly suitable for small businesses, pop-up events, and remote locations.We enhance security with viva.com's encryption and tokenization services, adding an extra layer of protection during payments. This ensures you're safeguarded against potential security issues and penalties. Key Features:Contactless PaymentsCollect TipsPaperless ReceiptsConnect to PrintersReal-Time Sales DataManage ShiftsLocalisationProcess Payments OfflineKey Benefits:- Reduce your transaction fees to 0% and benefit from viva.com´s unique cashback concept.- Get your money instantly after each transaction with our Real-Time Settlement feature. No more waiting for days or weeks to receive funds! - With viva.com | Terminal and Tap on Any Device - you can accept payments directly on your iPhone, your Android devices, or choose from 985+ supported device types!

Field Agent

fieldagent.net

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

CallRoot

callroot.com

CallRoot is a call tracking software for marketing teams & agencies. It tracks & records incoming phone calls, dynamically inserts phone numbers & maps referrer source with every incoming call.

Infraspeak

infraspeak.com

Infraspeak is an Intelligent Maintenance Management Platform (IMMP), created to provide facilities management and maintenance teams with unmatched control over their operations, 100% compliance with regulations and SLAs, and boosted team productivity. Infraspeak leverages AI to automate tasks, offer intelligent insights, time-saving predictions, and valuable suggestions, across Preventive Maintenance • Work Order Management • Maintenance Management Automation • Asset Management • Compliance & Inspection Management • Analytics & Reporting • Contractor & Vendor Management • Procurement Management • Inventory Management • Field Service Management • and more! With mobile-first, user-friendly interfaces, hundreds of seamless integrations, and a commitment to continuous improvement, Infraspeak gives FM and maintenance teams one centralised place to manage preventive and reactive maintenance, assets, compliance, inventory, and more! 🎯 Cut MTTR by up to 83% 🎯 Reduce costs by 3.2x 🎯 Increase SLA compliance by up to 91% 🎯 Prolong the lifespan of your critical assets. Founded in 2015, Infraspeak is trusted by 40,000+ users from industry leaders like Siemens, Veolia, Sandvik, Mitsubishi Electrical, Engie and Primark, to manage over 1 million assets daily.

Clickatell

clickatell.com

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.

Sertifi

sertifi.net

Sertifi offers the fastest and most secure way to close business, from legally-binding eSignatures to secure online payment capture and secure online credit card authorization capture. Thousands of companies around the world trust Sertifi to close business faster, recognize revenue quickly, enhance security and compliance, and go paperless.

GorillaDesk

gorilladesk.com

From scheduling jobs to optimizing routes, invoicing customers to collecting payments, GorillaDesk's Pest Control software has you covered. Start today! Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool. GorillaDesk has helped thousands of business owners just like you grow their business, organize their operations, empower their technicians, and wow their customers with one powerful, easy-to-use tool. Best of all, it doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have everything you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.

Digital River

digitalriver.com

Digital River is a back-end solution for global expansion, payments, taxes, fraud, and compliance. Flexible APIs make it easy to integrate our customizable checkout with any existing commerce platform. Eliminate risk and complexity with our merchant of record business model where we deliver localized checkout experiences, automate global taxes, fight fraud, and comply with regulations all on your behalf. Clients choose us to: • Simplify international expansion into 240+ markets • Accelerate time to revenue • Sell physical goods, digital downloads, and subscription-based software and services to both B2C and B2B audiences • Grow revenue • Minimize risk • Simplify operations • Complement their front-end commerce experience • Free up resources to focus on what they do best Benefits include: • 8-15% higher authorization rates worldwide • 20-30 lower operational costs • 6 weeks deployment to new markets Clients include: Adobe, AMD, Autodesk, Avast, Avid, Canary, Casio, Cotodama, Cisco, Citrix, Ergotron, Felco, Fitbit, Gallup, Herman Miller, Hitachi, HTC, Intel, Lenovo, Logitech, Microsoft, Nvidia, Pantone, Sony, Therabody, Varjo, VMware, Wagner

STEL Order

stelorder.com

STEL Solutions is a provider of software solutions for the Field and Home Services industry, with over 10 years of experience. Based in southern Spain, its main product is STEL Order, which helps over 5,000 clients across more than 100 countries streamline their businesses and simplify their lives every day. STEL Order is a comprehensive field service management software that provides a fully integrated approach to managing home service businesses. It eliminates the need for multiple software solutions for different aspects of operations and management. STEL Order provides a single location to organize jobs, work orders, scheduling, dispatch, invoicing, expense tracking, accounting functions, and much more. Its unified platform is capable of delivering real-time information to all users with simultaneous access across multiple platforms and locations, even when offline. When field workers use STEL Order to complete a work order, they can immediately generate an invoice and collect payment from the customer on their mobile device utilizing integrations with industry-leading payment processing platforms like Stripe and PayPal. This information and documentation are available in real-time to other users regardless of the device, OS, or location used to access STEL Order (cloud-based iOS, Android, and web apps). A work order can be generated from a job request and assigned to a field tech who is notified on the app, ensuring end-to-end document traceability. The notification includes the job site, parts needed, contact information, and any other pertinent details. The tech can contact the customer directly through the app prior to arriving or schedule the visit for a later date, and include other team members on the event using the shared calendar feature. STEL Order can be used to monitor the status and location of technicians using the integrated calendar and GPS tracking functions. It ensures that no service maintenance contract falls through the gaps with advanced asset management, including the ability to automate tasks and notify both the main office and technicians of pending service needs. Users can customize templates and invoicing processes to meet unique business needs. With STEL Order, users can contact dedicated account managers via phone, chat, and email to solve any issues. A full library of videos and support articles is available to ensure a smooth onboarding process, as well as regularly scheduled workshops with STEL Order's top-rated Customer Happiness team.

Solidgate

solidgate.com

Accept Online Payments. Our one-stop payment processing platform ensures seamless online purchases and streamlined payment infrastructure. Enable card acquiring and local payment methods across the globe: on desktop, mobile, and in-app.

VersaPay

versapay.com

For growing businesses that need to accomplish more with less, Versapay’s Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Owned by Great Hill Partners, Versapay’s employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and processes $170B+ annually. Versapay’s Features: Accounts Receivable Automation Cloud-based accounts receivable automation software drives efficiency in the invoice-to-cash process by automating everything from invoicing to collections, streamlines payment acceptance, and empowers AR teams to collaborate with their customers to resolve issues that slow down payments. Versapay’s AR automation software includes a secure self-service online portal that gives customers access to shared invoice and account information and provides AR teams with real-time analytics for all billing and accounts receivable collections information. Cash Application Automation Versapay’s automated cash application uses AI and machine learning to match traditional payments with open receivables, eliminate inefficient manual processes, and accelerate cash posting. Versapay’s cash application automation software works alongside your existing banking services—including lockboxes—to improve efficiency and reduce per-payment processing costs and errors. Automated Payment Processing Payment processing solutions reduce manual processes and accelerate cash flow. Versapay’s payment processing software streamlines omni-channel payment acceptance, offers multiple payment options, and provides automated bank reconciliation, reporting, shopping cart integration, secure tokenized payments, and more. ERP Payment Integration ERP payment integration software that enables AR teams to accept payments directly into their enterprise resource planning system from all sales channels. Versapay’s ERP payments solution offers native integration with numerous ERP systems including Microsoft Dynamics 365 Business Central, Sage Intacct, and Oracle NetSuite. Electronic Invoicing Click-to-pay electronic invoicing streamlines invoice delivery and makes it easy for customers to pay a single invoice or multiple invoices. Versapay’s online invoicing features include real-time payment visibility, invoice customization, and automated cash application.

Blue Folder

bluefolder.com

BlueFolder helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface. Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.