Sinch Engage
Sinch Engage is a communication platform that facilitates marketing and customer service through various messaging apps like WhatsApp, Facebook Messenger, and more.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
ZoomSphere
ZoomSphere is a digital marketing toolkit for managing social media accounts, offering tools for scheduling, analytics, benchmarking, and workflow management.
SentiOne
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
LumenVox
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
Omni Intelligence
Omni Intelligence is a cloud-based contact center platform offering tools for speech analytics, voice biometrics, IVR mapping, performance testing, and voice quality monitoring.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
PCIPal
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
Sociocs
Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.
Ezist
Ezist manages home appliances, electronics, and vehicles by tracking repairs, storing warranties, and facilitating community connections for user support.
Brightmetrics
Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.
Tenfold
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Treble
Treble connects businesses with mobile users via WhatsApp, automating marketing processes and integrating with systems like HubSpot and Salesforce.
Zowie
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
Orlo
Orlo is a platform that helps public sector organizations manage digital conversations to enhance citizen engagement and communication.
Locobuzz
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Comments Analytics
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Reputation
Reputation app helps businesses manage their online presence by monitoring reviews and customer feedback, offering analytics and tools for engagement across multiple platforms.
Juphy
Juphy is an AI-driven assistant for e-commerce that manages customer notifications, support requests, and offers automated support across multiple platforms.
Hippo
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
CommBox
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
VoiceBase
VoiceBase analyzes voice and text interactions for enterprises, providing insights to improve customer service and operational efficiency through speech analytics.
Ipiphany
Ipiphany automates the discovery of business insights, offering tools for validation, explanation, measurement, and reporting.
TrueEngage
TrueEngage helps businesses create personalized multi-channel contact widgets, manage leads, and analyze user engagement across platforms.
Feebak
Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.
ContactEngine
ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.
Simla.com
Simla.com is a CRM platform that manages customer interactions, integrates with eCommerce platforms, and automates tasks for improving customer service.
DooPage
DooPage is a Conversational CRM app that streamlines online sales management, integrating customer care, order processing, and multi-channel communication on a single platform.
Chatdesk Teams
Chatdesk Teams provides customer support for e-commerce brands using trained advocates to ensure fast, personalized service across multiple channels.
HaloCRM
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Solutions
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