TrendSpottr
trendspottr.com
TrendSpottr is the leading predictive trend intelligence platform for global brands, agencies and marketers. TrendSpottr predicts emerging trends, viral content and key influencers for any topic from across the social web -- hours or days before they have "trended" and reached mainstream awareness. TrendSpottr helps Fortune 1000 companies, digital and PR agencies, publishers and media organizations optimize their content marketing, social engagement, crisis management and paid media initiatives. TrendSpottr has partnered with leading social marketing platforms such as Salesforce, HootSuite, Sprinklr, Marketwired and DataSift and is working with large PR and digital agencies, global brands and some of the world's leading media organizations. Find out more at: http://www.trendspottr.com. TrendSpottr launched at the prestigious DEMO Conference, was selected by ComputerWorld as one of the top 20 tech products and was featured in The New York Times.
Heepsy
heepsy.com
Heepsy is an influencer marketing platform designed for brands and agencies. Get access to millions of influencers from around the globe, plus the tools you need to find the right one for your social media campaigns. Find influencers on Instagram, YouTube and TikTok. Filter your search by location, category, follower count, engagement rate, and more. Heepsy also provides detailed analytics reports about each influencer. Analyze their engagement, follower growth, audience demographics, and authenticity. Avoid influencers with highly suspicious audiences and inorganic growth. Check into their average likes and comments per post to see how content created for your brand might perform. Organize your favorite influencers in lists. Want to get contact information so you can start reaching out to influencers? Download your lists to get contact info, plus all other influencer stats, in one place saved wherever you need it. But not only does it offer the option for brands to find influencers, it also introduces the option of a Marketplace where influencers can find campaigns published by brands. Here, creators have the flexibility to select campaigns that match their interests, with features allowing them to filter based on the campaign's location, the network for the promotion, the category being promoted, and more. This setup ensures that influencers can easily discover campaigns that align with their audience's preferences and their own content creation style. Ready to try it out? Heepsy offers a free trial and monthly plans, so you can try out the platform before making any long-term commitment. Visit us today to sign up for free and give it a go.
Buzzmonitor
buzzmonitor.com.br
Buzzmonitor is the most complete and flexible platform for social media management and multichannel service for any size company.
Taggbox
taggbox.com
Taggbox is the best UGC platform that helps marketers to increase user engagement, build trust, and grow conversions with solutions to discover curate and display user-generated content across all marketing touchpoints. It empowers marketing strategies with brand advocacy & social interactions among users & the brand.
NewsWhip Analytics
newswhip.com
NewsWhip is a predictive media insights platform that helps comms and insights professionals to proactively monitor and defend their brand’s reputation. We track web coverage and all the major social networks in real-time, helping you quantify cross-platform coverage and forecast the impact it will have on your brand. We work with comms and insights teams at the frontline of reputation management and give them the context they need to make the best decisions when managing live events, monitoring the news ecosystem, or keeping stakeholders informed across the business. NewsWhip's unique ability to quantify and forecast the impact of any news story or social post is why we're trusted by global brands such as Google, Tinder, Deloitte, Nissan, Walmart and more.
NewsWhip Spike
newswhip.com
NewsWhip is a predictive media insights platform that helps comms and insights professionals to proactively monitor and defend their brand’s reputation. We track web coverage and all the major social networks in real-time, helping you quantify cross-platform coverage and forecast the impact it will have on your brand. We work with comms and insights teams at the frontline of reputation management and give them the context they need to make the best decisions when managing live events, monitoring the news ecosystem, or keeping stakeholders informed across the business. NewsWhip's unique ability to quantify and forecast the impact of any news story or social post is why we're trusted by global brands such as Google, Tinder, Deloitte, Nissan, Walmart and more.
AnyRoad
anyroad.com
AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.
Reputation
reputation.com
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.
InMoment
inmoment.com
Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source. -Know what improvements will have the most impact. Stop wasting time deliberating. Use data to prioritize projects. -Quantify what your customers and employees care about. Understand the “why” behind Net Promoter Score and customer journey point metrics. Analyze a single source–or see themes across all feedback sources.Visualize data by any business driver. Create tag hierarchy. - Save time. View big picture trends and spot anomalies at a glance.Create an executive dashboard based on what matters to you, and Customize dashboards for each stakeholder function.Alert stakeholders to changes in feedback trends automatically, so they can address issues - Understand why customers and employees love you or don’t. Easily investigate hypotheses, without a data analyst. -Get a unified view. Import feedback from any source. -Align all business teams around the customer. No more silos — democratize customer data. Insight without a data analyst. Our platform makes it easy for teams to discover relevant insights themselves. Permission-based access. Get a holistic view of customer/employee sentiment in an easy to use dashboard.
Spiral
spiralup.co
Spiral's core technology trains on your company data by using LLMs and GenAI to identify and root cause customer-facing issues. It offers customer-facing teams a groundbreaking solution for identifying and addressing every aspect of their customers' concerns in nearly any language. This combination of advanced AI technology and linguistic versatility empowers it to revolutionize clients' understanding of their customers, elevates data accuracy and coverage, and makes Spiral the definitive source of truth for businesses globally.
Echoes
echoes.io
Echoes is the most interactive customer feedback insights platform, purpose-built as a text analytics and distribution/collaboration layer on top of CX data repositories like Qualtrics, Medallia, Salesforce and SurveyMonkey. For CX leaders, built by CX leaders. It's Voice of the Customer intelligence that drives CX, retention & innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is one of the first providers of hosted contact centre services in the UK. Established more than 14 years ago, its solution now offers comprehensive omnichannel capabilities with strong inbound and outbound AI functionality. It has over 500 customers. Its support and training centre, along with all its staff, are based in the UK. Its customers get a guarantee of telephone support with a technical expert at all stages of any enquiry. In 2018, its average hold time was only ten seconds, and ticket resolution length was one hour and fifteen minutes. Omnichannel Contact Centre Platform Highlights * AI Chat and Voice: Its chatbot has the intelligence to have natural language conversations. It delivers superior customer engagement, code-free setup, and deeper customization functionality. Able to handle FAQs, problem solving, negotiation, and sales, and installable on a website or any social media platform, it further offers an on-premise hosting option, PCI-DSS level security, intuitive in-window authentication, and a personality engine. The result is a virtual conversation solution able to exceed customer engagement expectations, no matter what the industry. * Hosted Predictive Dialler: Its predictive dialler solution delivers fewer hang-ups, increased rep efficiency, and higher call connect rates. It automates the dialing process with built-in additional intelligence designed to continuously learn, improve, and maximize talk time with the right leads. It also has an integrated voice bot able to work as a virtual agent and make unlimited numbers of calls simultaneously. * Complete Modularised Solution: Its platform includes IVR, SMS, live messaging, email, chatbot, and hosted dialler functionality, enabling customers to communicate in the way they feel most comfortable. It offers these features in one modularised but seamlessly connected, scalable solution, allowing you to choose the channels that best fit your needs and easily expand as your customer base grows.
Pivony
pivony.com
Pivony is a Consumer Intelligence SaaS platform focused on customer retention through conversation analytics and the analysis of consumer opinions, turning feedback into actionable insights. By collecting data from public and internal sources and integrating with a company’s processes like task management and action-taking, Pivony helps brands enhance customer experience and build long-term loyalty.
Cycle
cycle.app
Cycle 3.0 – your product feedback, all in one place. The fastest way for your team to capture product feedback and share customer insights – without the busywork. Cycle is a unified feedback platform for modern teams. Cycle creates a single source of truth for user feedback & user research and help you extract insights using AI. Cycle is deeply integrated with Linear & GitHub so you can close the loop with your customers at each release.
Cobbai
cobbai.com
Cobbai transforms genAI integration in customer service with a unique Control Center, the only platform offering transparent and controlled genAI workflows. By centralizing AI-ready processes, knowledge gaps, and agent adoption, we empower team leaders with crucial insights to enhance efficiency and quality. From the Cobbai Deflector for swift inquiries to the Cobbai Assistant for agent support and the Cobbai Dispatcher for ticket analysis and optimization, our solutions cover every aspect of customer service. Let's build the ultimate human-driven genAI together.
SMG
smg.com
SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, its differentiated partnership model helps clients change the way they do business.
ScrapingAnt
scrapingant.com
Web Scraping and Web Harvesting are challenging tasks. Many specialists have to handle Javascript rendering, headless browser updates and maintenance, and proxies diversity and rotation. ScrapingAnt allows solving all those problems with a simple web scraping API that automates data mining routines.
ScrapeOwl
scrapeowl.com
ScrapeOwl is simple and easy to use for developers and data scientists looking to scrape large numbers of pages and extract targeted site elements. Unlike other scraping tools, this scraping API has the ability to run custom JS prior to content extraction, and offers tools to select page elements. The tool allows you to set up the location to evade limits, which can help gather local content. This tool is the best choice for individual professionals, small and medium-sized companies.
HasData
hasdata.com
HasData.com is an API for web scraping, which will help you solve scraping tasks of any complexity and scrape websites, solving issues with proxies, IP blocking, geotargeting, CAPTCHA solutions, and much more. If you're tired of fiddling with proxies, headless browsers, and captchas, it's time to use HasData. Send the desired URL and we'll return an HTML response. Work without headaches and worries about blocking.
DataMorf
datamorf.io
Datamorf is a cloud-based platform designed for automating data pipelines and workflows. It allows businesses to streamline the process of collecting, processing, and activating data from multiple sources. Datamorf provides integration with various data providers, enabling real-time data transformation and synchronization across systems such as CRM platforms and data warehouses. The platform features a structured workflow system consisting of three main steps: obtaining data from different sources, processing it through transformation or enrichment steps, and activating the data by sending it to the desired destination. Additionally, Datamorf includes automation capabilities for tasks like content generation and web scraping. It supports both simple and complex workflows and offers a pay-per-use option in addition to subscription tiers. Logs and process monitoring are available based on the user’s workspace plan, with storage policies applied to optimize data retention. Datamorf is designed to enhance efficiency in handling data operations by minimizing manual intervention and streamlining data-driven workflows.
Decodable
decodable.co
Decodable radically simplifies real-time ETL with a powerful, easy-to-use real-time ETL platform. By removing the challenges of building and maintaining infrastructure and pipelines, Decodable enables data teams to eliminate overhead, easily connect sources, perform real-time transformations, and reliably deliver data to any destination.
nuvo
getnuvo.com
nuvo offers AI-powered, secure and scalable data onboarding solutions that empower you and your customers to map, validate, and clean data effortlessly – regardless of the input format. Don't let complex data mappings and transformations burden your developers. Reduce the time you use internally for customer data imports by 90%, or shift completely to a customer self-service model and empower your customers to import their data via an intuitive user interface. With our nuvo Data Importer SDK, we support software companies like Sastrify, Prewave, and Insurwave by automating their data imports, eliminating import errors, and freeing up their development resources to focus on core product functionalities. Experience the power of nuvo yourself! Start a free trial or schedule a quick demo with our team at getnuvo.com.
Matia
matia.io
Matia is a data operations platform that streamlines data management through unified ingestion, reverse ETL, observability, and catalog. Designed for seamless collaboration, Matia empowers organizations and the data teams that power them faster, smarter decisions with less tool bloat.
Edge
startedge.com
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews.
Y42
y42.com
Y42’s Turnkey Data Orchestration Platform with embedded Observability gives data practitioners a unified space to reliably build, monitor, and maintain the flow of data to power their business analytics and AI applications. Y42 provides native integration of best-of-breed open-source data tools, comprehensive data governance, and better collaboration for data teams. With Y42, organizations enjoy increased accessibility to data and can make data-driven decisions reliably and efficiently.
CustomerSure
customersure.com
CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance. We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them. When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include: - Our fully-featured, easy-to-use customer feedback software - A proven survey methodology to drive measurable results - Unparalleled support from CSAT and customer feedback experts If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.
ViaDialog
viadialog.com
ViaDialog designs innovative solutions for the management and automation of customer interactions. Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry. As a telecom operator, publisher and host, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, we place Very High Availability at the heart of our strategy. Our solutions, whether cloud or on-premise, allow customer relationship centers to develop quickly, without requiring costly investments, across all digital channels.
dexi.io
dexi.io
Dexi transforms any website into data that helps brands, retailers and data-driven organizations boost sales, optimize pricing, availability and assortment, and expand share-of-shelf. Dexi’s vision is to provide enterprise organisations with the tool that enables them to navigate and execute their strategy on a level normally reserved for a few giant tech companies who have until this date been leading the digital revolution. In the past years Dexi has helped global enterprises, governments and even new business being transformed or built on the back of the Dexi core solution. Dexi has truly enabled digital transformation where it matters the most, revenue and market growth.
Webtap
webtap.ai
Extract data from any website using natural language queries—no coding needed. Simply state the data you are looking for and our scraper will do the rest. Enjoy unlimited requests, a user-friendly chat interface, and seamless data exports. Webtap is a Python library that enables reliable, AI-driven web scraping. It leverages Large Language Models (LLMs) to orchestrate established scraping libraries, such as Apify, for efficient data extraction from the web. Webtap automatically solves captchas, identifies and transforms the data, and constantly adapts to any website changes.
Disivo
disivo.com
Find the right price for your ecommerce products. Improve your ecommerce pricing strategy and let your margin grow. Utilize AI-based algorithms and customizable strategies to manage your product prices across your online stores. Monitor your competition.
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