Notified
notified.com
Notified Event Cloud delivers the world’s most comprehensive end-to-end event technology and related services to power the creation and management of events. Manage the entire lifecycle of your events, no matter the location, format, size or length - from single sessions to always-on experiences. Notified allows event planners, marketers, and communication professionals to create immersive experiences, drive engagement, mine profitable insights, and maximize ROI from one platform. - In-person events: streamline and automate your registration and back-end processes from call-for-papers to agenda creation. - Virtual events: deliver an immersive digital experience with brandable lobbies, robust engagement tools and built-in webcasting solution. - Hybrid events: take the shared experience to new heights with end-to-end event technology, mobile app and on-site production services Create Immersive Brand Experiences - Across Time and Space Surprise and delight your attendees with unique, curated experiences. Design a digital experience that communicates your story and reflects your brand. - Consistent & customized brand experience – responsive & 3D - Flexible content and programming – live, simulive, and on-demand - Seamless blend of in-person and digital channels - Scalable from 500 to 200,000+ attendees Take Engagement to New Heights Drive engagement and build meaningful connections that extend beyond the live day of the event and across time and space. Fuel your community with programming, before, during, and after the event. - Connect attendees with fellow attendees and sponsors with AI-driven matchmaking - Video chat with fellow attendees 1:1 or in a group - Monitor conversations on social channels using social hubs - Maximize attendee engagement wherever your attendees are with a powerful event app - Drive meaningful engagement with gamification and badging Gain Actionable Insights and Maximize ROI Get the insights you need to drive business results with a single source for unified event data. Your data is a design tool to deliver powerful attendee experiences. The powerful analytics and reporting portal integrates with your marketing tech stack and provides you with real-time metrics and insights about your audience. Complex Event Management Made Simple Strengthen your event collaboration and scale your team with a platform that streamlines and automates your back-end processes. No duplicative effort that is inherent in virtual or in-person centric event technology solutions. - Register attendees - Manage speakers, exhibitors and sponsors - Deliver and curate content - Engage your community
Locobuzz
locobuzz.com
Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.
Prisync
prisync.com
SMBs to Fortune 500's rely on Prisync's data to derive detailed C-level analysis and execute their A-game to increase sales growth and profit margins for more than 20% on average for less than a week's worth of coffee money. Our 5-star 24/7 online customer support team is always available to answer any requests you might have in minutes and make sure that you get more than what you're paying for. We offer a free onboarding service to plan a long-lasting relationship with all our customers. How Prisync is unique than others: - Historical Pricing Trends - Stock Availability Tracking - Bulk Importing & Exporting - Dynamic Pricing - Instant Change Notifications - Unlimited Email Alerting - Unlimited Competitor Tracking - Worldwide Currency Coverage - Detailed Filtering & Reporting Find out more in https://prisync.com
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
Improvado
improvado.io
Improvado is an enterprise-oriented marketing analytics platform that helps businesses at every stage of the marketing data journey, from collecting to translating it into business-ready insights. Automatically gather data from 500+ marketing and sales-specific sources (CRMs, paid ads, social media, email marketing platforms, etc.), and load it into any destination of your choice. Improvado offers a variety of ways to analyze your data. Use Improvado's dashboard templates, load data directly into BI tools, or get an AI-driven co-pilot to ask human questions and receive the desired answers (just like ChatGPT, but for marketing). Unlike other solutions, Improvado doesn't just give you the Lego bricks to assemble on your own, but solves your challenges with a solution tailored to your business requirements. Marketing attribution, social media analytics, campaign health analytics, revenue forecasting, and other complex tasks can be easily handled with Improvado. Join hundreds of industry leaders, such as ASUS, Activision, and Illy, on the data-driven side of marketing operations with Improvado.
Datashake
datashake.com
Fetching online reviews for your business, simplified. One API call to get reviews from 85+ websites without any technical overhead. We are the industry leader in providing online reviews and we are constantly innovating.
Etleap
etleap.com
Etleap is an ETL solution for creating perfect data pipelines from day one. Unlike other enterprise solutions, Etleap doesn’t require extensive engineering work to set up, maintain, and scale. It automates most ETL setup and maintenance work, and simplifies the rest into 10-minute tasks that analysts can own.
WorkStep
workstep.com
WorkStep is the leading employee engagement software solution designed to help HR and Operations reduce employee turnover, increase productivity, and boost engagement for their hourly workforce. WorkStep provides AI-powered employee engagement software designed specifically for frontline teams. By empowering HR and Operations leaders with real-time insights, WorkStep helps identify and address risks before they become costly issues, and keeps operations running smoothly. WorkStep's employee experience solution provides comprehensive employee listening, engagement, voice of the employee, and communication functionality including: *Employee Feedback: WorkStep collects real-time insights from employees through milestone pulse, always-on, annual surveys, and bi-directional feedback channels. *Employee Reporting: Reporting provides HR and Ops leaders with data on employee behavior which can be segmented by various filters including role type, location, demographics and tenure, to identify trends and patterns that may impact retention *Predictive Analytics: WorkStep utilizes machine learning to determine the top areas of improvement, at facility or role level, and suggest high-impact actions to reduce employee turnover *Impact Analysis: Employers can measure the success of any initiative implemented by tracking the change in employee sentiment and retention across the impacted population *Communication: Leaders can reply to urgent comments and alerts while maintaining employee anonymity or broadly communicate to segments of the workforce to bring attention to new programs, share critical updates, celebrate teams, or solicit feedback. Combining real-time data with AI-powered analytics and built-in communication tools, WorkStep helps eHR & Operations leaders identify and directly address opportunities in their frontline operations. This results in improved retention rates, increased productivity, and reduced costs.
BrandBastion
brandbastion.com
Easily monitor and manage all your social media conversations with BrandBastion Lite. Our AI-powered platform simplifies comment management by analyzing sentiment, detecting spam and hate speech, and identifying the messages that require a response from your brand. BrandBastion Lite covers ads and organic posts on Facebook, Instagram, Twitter, Youtube, and TikTok. The top platform features include: * Sentiment analysis in 109 languages. * Highlight and auto-hide unwanted and harmful comments (spam, offensive, inappropriate, and against brand). * Find which comments need your response by leveraging Intent Recognition. * Unlimited number of users so you can get your whole team on the platform.
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
FeedNotch
feednotch.com
FeedNotch is simple yet powerful tool that helps software owners and their teams to collect, organize, analyze and collaborate to build customer feedback driven products. Through a powerful widget you can collect users' insights, be bugs/issues, ideas or other feedback as they use you software. This helps use to immediately file these concerns without have to navigate to different domains and tools or even write long emails to your team. FeedNotch boundaries are endless and we still growing our team and building a better platform for our users to build meaningful software.
ZenRows
zenrows.com
ZenRows is a Web Scraping API and proxy server that helps users handle rotating proxies, headless browsers, CAPTCHAs and data extraction operations.
Retently
retently.com
Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey with its easy-to-personalize and quick surveys, which display as personalized conversations that generate higher-than-average response rates. * Customer Retention: Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent churn or an unflattering online review. Additionally, use its auto-replies to transform a great NPS score into a sparkling online review that will boost visibility and online performance. * Analyze & Predict: Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Gain a better understanding of how clients feel about the product and predict future behavior.
Yabble
yabble.com
Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?
Lang.ai US
lang.ai
Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.
MirrorWeb
mirrorweb.com
MirrorWeb delivers a unified communications surveillance platform. We support firms in meeting the record-keeping requirements imposed by the SEC, FINRA, FCA and MiFID. The platform captures all electronic communications including email, social media, websites, instant messaging, SMS and WhatsApp. The user can monitor and supervise all communications, as well as apply lexicon policies, export content and refine searches.
Vyrill
vyrill.com
With video content growing 400% year-over-year, brands and retailers face a massive problem. Did you know that: * 2.16 hours are spent daily on mobile devices watching video * 700+ hours of video uploaded per minute on YouTube * 5B+ videos watched per day on YouTube * 85% of shoppers watch video before they buy products * Shoppers have 20X more trust in video reviews than text reviews How do you find vital product and customer insights hidden inside these videos? Imagine the resources, time, and focus it would take to make sense of this massive amount of video content. And, because all of these videos are not searchable - they’re not useful. That’s why Vyrill is training machines to capture, watch, and analyze video content at massive scale. Vyrill helps brands and retailers gain consumer insights from video data to improve their products, increase customer engagement, and drive e-commerce sales. Vyrill’s AI platform analyzes every video in 15+ dimensions and 70+ filters, enabling brands to capture the who, what, where, and when – inside millions of videos. Vyrill automatically provide analytics and insights that are actionable: * Tap into real-time trends, people, topics & events about your brand * Understand positive and negative sentiments about your products * Interpret video conversations for brand safety, including profanity, violence, etc. * Understand competitive insights * Launch campaigns to capture new video reviews about your brand and products * Run Generative AI prompts to answer key questions within your video data
Measure Studio
measure.studio
Measure Studio is a web app providing social media data intelligence and content analytics. Next generation social media content intelligence and data analytics for media, brands, and agencies. Supporting TikTok, Instagram, Facebook, YouTube, Twitter, LinkedIn, and Snap Story Studio. * All of your social media data in one place: Bring your data together, and spend your time making better content instead of making bigger spreadsheets. * Performance benchmarking made simple: Quickly see how each post is performing, with automated benchmarks for every metric on every post, video, and story. * Easily group, compare, and share: Effortlessly align your team on the same set of data, updated in real time, and available instantly from any device with a web browser. * Powerful AI analysis that measures content based on what's actually in it, even specific people, places, and activities.
Buzzilla
buzzilla.com
Buzzilla is a leading Israeli social media monitoring and analysis company. The company develops cutting edge technologies and revolutionary analysis and research methodologies which conjoin in creating advanced solutions both in the business sector and for Homeland security implementations. Buzzilla's products are focused on one objective: getting deeper understanding of people, whether they are consumers raving or complaining on products and brands, or people who might be diffusion dangerous messages and ideas through the social sphere. Buzzilla combines proprietary technology with unique methodology to understand what people are talking about over the Web. Once gathered and analyzed, this information is highly valuable for both companies and organizations. Online user generated content is a vast and rapidly growing sea of information. The social media arena, ranging over discussion forums, blogs, social networks, micro-blogging services and various sharing platforms , represents the fastest growing online sector today. This online conversation, represents a vast and virtually untapped source of information about people, organizations, markets, trends and public perceptions.
QuickMetrix
quickmetrix.com
QuickMetrix is a Customer Experience Solution with specific focus on Online Reputation Management, Social Media Listening & Analytics and Consumer Insights from Social and Digital Media. QuickMetrix's superior technology B2B SaaS platform is designed for easy deployment and adoption. It is powered by state-of-the art tech stack, AI and Big Data algorithms. QuickMetrix software can be used by multiple teams within a Brand and its ecosystem for tangible business outcomes.
Ubermetrics
delta.ubermetrics-technologies.com
Ubermetrics is a leading media and data intelligence platform focused on research and development. Since 2021, Ubermetrics is part of the UNICEPTA Group. Ubermetrics team develops first-class technologies and solutions to automatically detect, structure and analyse the increasing amount of publicly available information from online and offline sources. From over 460 million sources, the Ubermetrics platform processes hundreds of pieces of content per second. As a result, clients of UNICEPTA Group receive data-driven insights from UNICEPTA analysts with regard to their daily communications and marketing management and strategic decision-making.
Launchmetrics
launchmetrics.com
Launchmetrics is the market’s first AI-powered Brand Performance Cloud, providing more than 1,200 clients with the software and data they need to connect strategy with execution. Its Brand Performance Cloud helps executives launch campaigns, amplify reach, measure ROI, and benchmark brand performance. With tools for sample management, event organization, PR monitoring, and brand performance and Voice analytics, the Launchmetrics Brand Performance Cloud enables brands to build a successful marketing strategy, all in one place.
Lucidya
lucidya.com
"Lucidya is an AI-powered social media listening tool that empowers companies with in-depth, never-before-seen customer insights." What is Lucidya? An award-winning social media intelligence platform powered byAI & big data that empowers businesses to understand and better serve their customers by revealing key consumers' insights in real-time. Why Lucidya? *In-Depth Social Monitoring: Lucidya monitors conversations from over 200 million websites, blogs, and forums to give your brand the insights it needs to make smarter decisions. Combine with Lucidya’s advanced filtering features and your brand will never miss important customer conversations again. * Complete Social Media Data: Collect and analyze customer data from every social media platform. With native support for major social media channels, your brand can generate valuable insights to execute successful social media campaigns consistently. * Online News, TV & Radio: Lucidya allows brands to monitor relevant news & articles on global news outlet, TV, and radio channels.
YouScan
youscan.io
YouScan is an AI-powered social listening platform. It helps marketers, researchers, CX experts, and PR pros fully understand their customers by providing insights into: * What they say. * What they do. * Who they are. YouScan features: * Insights Copilot, the first conversational social listening assistant powered by ChatGPT. * Industry-leading social media image analysis capabilities for "visual listening." * Powerful reporting capabilities in a sleek, user-friendly UI, loved by big brands, SMBs, and startups alike.
Alerti
alerti.com
Alerti is a real-time intelligence engine that monitors and analyzes the web, social networks and review sites ... and transforms this data into knowledge in an intelligent and automated way thanks to the latest artificial intelligence algorithms. Monitor and analyze everything that is said on the internet about your brand, your products, your executives, your competitors ... With Alerti, you can be a media monitoring wizard, a social media ninja, a data analytics geek, a customer service hero, and a strategy guru. * Monitor your online reputation. * Improve customer experience. * Benchmark against your competitors. * Monitor your industry. * Centralize online conversations.
Onclusive
onclusive.com
Onclusive is a global partner for PR and Communications success. Working with thousands of organizations globally, we understand the pressures you face. Like building a strong brand and reputation. Being your organization’s eyes, ears and conscience. Supporting the C-suite, the wider business and its success. We combine industry-leading data science with an international consultancy and best-in-class PR workflow tools to provide you with: • Monitoring – identify coverage and breaking news relevant to your brand and reputation across global media • Measurement – real-time measurement of your communications impact, key issues and media trends • Research & Consultancy – discover the drivers of reputation and communications success, and build more effective strategies and campaigns • PR & Comms Tools – a complete solution to manage your pressroom, campaign planning and media relationships Our technology, insights and expertise make sense of the fractured, fast-moving media world you work in, helping you elevate your performance and prove and improve your value. Day in, day out. For more information, visit onclusive.com and follow us on Twitter, LinkedIn, Instagram, and Facebook @Onclusive.
Forsta
forsta.com
Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique, the first customer to figure out is you. Forsta is the new frontier of experience and research technology—a technology company with a difference. The difference is that it collaborates. It listens and designs the solution together with clients. Forsta adapts its market-leading experience and research technology to clients' needs, not the other way around. It exists to inform and inspire decision-makers. Forsta powers the HX (Human Experience) Platform—an award-winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research. This enables companies to gain a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, assists thousands of organizations across various industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software, and Survey software. The award-winning Forsta HX platform has also been recognized in the TMC CUSTOMER Experience Innovation Awards.
Insight7
insight7.io
Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversation recording, transcription, and analysis, enabling users to map insights to project goals and collaborate seamlessly within teams. With customization options, users can configure insight categories and taxonomies to align with specific business objectives. Insight7 offers integration capabilities through APIs, allowing for seamless incorporation into existing workflows and tools. Managed services ensure secure data handling and confidentiality, while white-labeling options enable agencies and partners to service clients effectively. Use cases span automated research, customer experience enhancement, and employee engagement analysis. By leveraging AI, Insight7 identifies trends, sentiment, and actionable insights from large-scale interview collections, enabling users to enhance customer satisfaction, loyalty, and employee retention. Insight7 boasts a user-friendly interface, facilitating easy visualization of insights through reports and dashboards, driving stakeholder alignment and decision-making. With enterprise-grade security measures and GDPR compliance, Insight7 prioritizes data privacy and protection throughout its operations. Trusted by numerous organizations, Insight7 accelerates qualitative analysis, streamlining processes and driving impactful outcomes for product teams, startups, consultants, researchers, and CX professionals alike.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
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