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SalesHiker is a **WhatsApp CRM** platform designed for businesses to manage customer interactions, automate messaging, and streamline sales processes through WhatsApp channels. It supports both WhatsApp Business API and WhatsApp Web integration, enabling efficient handling of chats, contacts, and campaigns. Key features include a **shared WhatsApp inbox** for team collaboration, **bulk WhatsApp messaging** with daily limits up to 80,000 messages depending on the plan, and **chatbot automation** integrated with CRM records for handling up to 5,000 sessions monthly. Users can convert unknown numbers to contacts, send templated messages, and utilize **WhatsApp Flows** and group support for enhanced engagement. Additional capabilities cover **round-robin assignment** for chats, **workflow automation rules** (up to 25), inventory CRM integration, and third-party API access for custom workflows. The platform facilitates **customer engagement** by supporting features like product lists, shopping cart links, and personalized notifications within chats, helping businesses nurture leads and drive conversions. Storage options scale up to 40 GB, with tools for scheduling workflows and dedicated support, making it suitable for sales, marketing, and support teams seeking organized **WhatsApp automation** and CRM functionality.
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