Page 34 - Top Salesforce Alternatives

Skit.ai

skit.ai

Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat, in both English and Spanish, powered by Generative AI—interacts with consumers in their preferred channel, elevating consumer experiences and consequently boosting recoveries.

Arbeit

arbeitsoftware.com

Arbeit Software is a VoIP provider built from the ground up by & for business & debt collection agency owners. Arbeit cloud-based dialers and VoIP phone solutions facilitate efficient communication with consumers, clients, and team members.

RingCX

ringcentral.com

RingCX combines cutting-edge RingSense™ AI, omnichannel contact center, and RingCentral RingEX, delivering a next-generation AI-powered solution with a disruptive combination of product, packaging, and pricing. It infuses AI before, during, and after each interaction with intelligent virtual agents, real-time coaching, automated quality management, and conversational intelligence for improved operational efficiency and boosts agent performance with a single pane of glass for all interactions across voice, video and 20+ digital channels. It is disruptively priced and packaged to provide low total cost of ownership and predictable monthly pricing. As customer needs change, RingCX helps businesses adapt quickly, future-proofing their CX investment.

3CX

3cx.com

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

DialedIn

getdialedin.com

DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!

SuperDesk

superdesk.ai

SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more. SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. SuperDesk platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring its tailored solutions across various industries and organizational sizes.

Brandkandy

brandkandy.com

Brandkandy is an all-in-one branding and marketing platform designed to simplify the journey to success for small business owners and solopreneurs. We offer a suite of user-friendly tools and solutions, such as an AI Copy Creator, Logo Maker, Website Builder, Online Store, CRM, and a Creative Design Suite, to help you build a strong brand and attract more customers.

CX Genie

cxgenie.ai

Boost your customer support with CX Genie. CX Genie is the customer support platform that delivers exceptional customer experiences across every touchpoint through our AI-powered personalized solutions, including custom chatbots, ticket management, help desk, and more to automate tasks and personalize customer interactions. Reduce support costs, improve efficiency, and grow sales for your business.

Azuga

azuga.com

Azuga was founded with the vision to continuously improve safety and productivity within the fleet ecosystem. Azuga, a Bridgestone company, is a leading global connected vehicle platform, helping customers turn data from vehicles and drivers into intelligence that improves operations and safety while reducing cost and risk. Azuga provides innovative end-to-end fleet solutions for commercial fleets, government agencies, insurance companies, and automotive industry suppliers, through an integrated approach of hardware technology, fleet management applications, driver gamification, video telematics, and data analytics. The award-winning Azuga Fleet solution powers over 13,000 commercial fleets, from small to large enterprises. Azuga is headquartered in Fremont, California, with offices across the globe.

Authsignal

authsignal.com

Authsignal is a drop-in authentication platform, delivering passkeys and other modern authentication factors. Focused on enabling enterprise and mid-market businesses to seamlessly authenticate customer identity, mitigate fraud, and secure customer data. Partnering with modern consumer-focused enterprises, Authsignal enables a flexible and contextual approach to authentication. Underpinned by a powerful no-code-rules engine, Product, and Fraud teams leverage Authsignal to secure customer flows, reduce customer friction, and mitigate risk and fraud. Built to drop into any identity stack, out-of-the-box integrations via OpenID Connect (OIDC), Microsoft Azure b2c, ForgeRock, and Ping Identity deliver rapid deployment times and significant cost savings. Customer service and fraud teams gain complete observability of their customer journeys with a single view of customer actions and audit trail reporting dashboards. Authsignal’s identity stream delivers a real-time view of actions and behavior. Authsignal enables Passkeys, Passwordless authentication, eKYC, Biometric authentication, customer journey orchestration, fraud detection, and mitigation powered by a no-code fraud rules engine for rapid policy deployment.

PrivacyEngine

privacyengine.io

PrivacyEngine is a market leader in data protection and privacy management software and solutions helping businesses and organisations comply with privacy regulations including GDPR, CCPA and HIPAA with an unrivalled combination of technology, expertise and experience. PrivacyEngine, a software-as-a- service (SaaS) privacy management platform built by technologists and data protection subject matter experts provides a complete solution for managing all aspects of data protection programs, including privacy compliance, staff management and vendor management. Founded in 2013, Sytorus operates globally in EMEA, Americas and Asia Pacific from our HQ in Dublin, providing solutions to SME’s and enterprise companies that go beyond demonstrating compliance for key stakeholders and regulators to delivering real business value, preventing data breaches, addressing regulatory risks and enhancing reputational management. Designed to streamline your privacy programme and demonstrate compliance!

AVOXI

avoxi.com

AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients use voice to more effectively serve and sell to customers as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.

lemcal

lemcal.com

lemcal is the 1 tool you need to book more meetings. Start scheduling faster, using a customized booking page that represents you. With lemcal, you can: → Generate your personalized booking page in seconds → Schedule all your meetings quicker and easier → Optimize your cold outreach with sales integration → Import your Calendly schedules in 1 click 1,000+ companies have already switched to lemcal to start scheduling on autopilot. Plus, it's free. No card required. Give your scheduling link an upgrade with lemcal.

Bevatel

bevatel.com

The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.

ThriveCart

thrivecart.com

ThriveCart is a shopping cart platform enabling businesses to boost revenue withhigh converting cart pages.

Gridlex

gridlex.com

Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: >>ULTRA CUSTOMIZABLE APP BUILDER: * Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. * Custom Apps: Build applications that are uniquely suited to your business processes and requirements. * Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. * Custom Forms: Design forms that align with your operational processes and user needs. * Custom Fields: Tailor data fields to match the unique data capture requirements of your business. * Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. * Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. * Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. * Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. * Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. >>APP SUITE: * CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. * Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. * Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. * IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. * Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.

Hiver

hiverhq.com

Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.

Twenty

twenty.com

The #1 Open-Source CRM. Modern, powerful, affordable platform to manage your customer relationships

StarterCRM

startercrm.com

StarterCRM is a suite of web-based applications designed specifically for small businesses. These tools will help you to manage customer and prospect information, build better relationships with your customers and close more deals. * MANAGE YOUR LEADS - If you're frustrated with the cost and complexity of "old school" Customer Relationship Management solutions and wish there was a simpler way to manage and track your customer data, we have the answer. The Contact Management application helps you keep your business organized. Use it to schedule appointments, track sales data, create customized reports, manage your customer and prospect information and much more. * CLOSE MORE DEALS - Are you tired of wasting time trying to draft your own sales documents? Do you wish that your sales letters and proposals were more professional? Would you like to do a better job staying in touch with your key customers and prospects? If so, we have the answer. The Marketing Communications application is a web-based tool that businesses can use to create marketing campaigns, access hundreds of sales document templates, communicate with your customers & prospects so you can close more deals * BUILD BETTER RELATIONSHIPS - The StarterSuccess Customer Service/Issue Tracking application is a powerful customer service and support tool that seamlessly integrates with the contact management application so that any business, no matter how big or small, can more effectively respond to their customer's issues and requests. Using this web-based application, you can track, prioritize and resolve all your customer issues and assign responsibility for issue resolution to members of your team. Using this incredible tool, customer service issues will get resolved faster, your customers will be happier and you'll be building better, more lasting customer relationships.

Munshify CRM

munshify.com

Munshify CRM: Customer Relationship Management software to manage and nurture customer relationships, enhance sales processes, and improve customer satisfaction.

IFS

ifs.com

IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector.

WorkHub

workhub.ai

WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.

RetailOps

retailops.com

RetailOps is a retail operations management solution. Our customers have the need for a true SaaS solution that can handle multiple sales channels and products in one, easy-to-use application. Our solutions cover everything from purchasing to reporting and even goes mobile thanks to the RetailOps mobile app.

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.

Avataar

avataar.ai

Avataar is revolutionizing the industry with the power of spatial storytelling, moving into a new era of visual discovery by enabling generative AI-powered visual experiences. Its globally first AI-led Computer Vision platform takes a deep learning approach to enabling interactive experience creation for diverse enterprises, brands and users. With over 10 patents and serving as the Chair of 3D Commerce at Khronos, Avataar is at the forefront of driving neural innovation and contributing to setting interoperable industry standards. The company’s strategic partnerships with major stakeholders such as Khronos, Nvidia, Meta, Google, AWS, along with blue chip investors (Sequoia Capital, and Tiger Global), underscore its dedication to driving a revolutionary shift on a global scale, reimagining product experiences and visual discovery like never before.

VOCALLS

vocalls.ai

Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Nrby

nrby.com

Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email [email protected] to learn more.

LogiNext

loginextsolutions.com

LogiNext is an AI native platform that entirely automates the end to end delivery and transportation for large enterprises. LogiNext serves more than 200 enterprise clients across e-commerce, retail, transportation, home deliveries, omni-channel fulfillment and B2B distribution market. Growing at an average rate of 100% YoY, LogiNext has helped its clients digitize and optimize order scheduling, customer communication, routing, dispatching and real-time tracking to reduce logistics costs and achieve operational excellence. LogiNext is offered as an AI based SaaS platform and is highly configurable various use cases across Courier, Express, Parcel, QSR chains, Retail, eCommerce, and Transportation. LogiNext is used in more than 50 countries across more than 100,000 enterprise users delivering more than 1 million orders everyday. Headquartered in New York area, LogiNext has regional offices in Dubai, Mumbai, Delhi and Kuala Lumpur.

Teneo Developers

developers.teneo.ai

Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot

Newzoo

newzoo.com

Newzoo Expert is the the most complete and accurate games data platform - tracking what players are playing, spending on, and viewing across 10000+ PC, Console, and Mobile games. 100+ Game Metrics Covered Unlock a full view of a game’s performance, with metrics like MAU, DAU, and game revenue data, across different markets, devices, or segments. Track gamer overlap and churn between games, retention, and viewership. Complete View of the Game Markets Explore game playing and viewership insights across 37 markets around the globe. Newzoo Expert provides market sizing insights, demographic and gamer persona info, and game playing behavior on a country and region level. Player Behavior, Viewership and Sentiment​See what gamers watch and talk about when they’re not playing, with streaming viewership numbers for 10,000+ games on 40,000+ Twitch channels. Analyze the impact of key events like competitions and launches on game purchases, viewership, and general sentiment on Reddit communities. Drill down to any Level Slice and dice data your way with more than 100 metadata filters, spanning 110 Billion data points including Genre, Theme, Art Style, Monetization. Export custom tables, segments and data in PNG & CSV or via API.