Page 37 - Top RingCentral Alternatives

NovelVox

novelvox.com

NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.

VisitDays

visitdays.com

VisitDays helps helps K-12 districts and private schools connect their students with our network of over 1,800 colleges and universities. Finding and communicating with the right college has never been easier. With unlimited events, live sessions, and on-demand content, we ensure that you never need to worry about if your event will cost you more -- you will always have the tools needed to succeed.

Aidbase

aidbase.ai

Aidbase is an AI-Powered eco-system designed to enhance customer support in start-ups. The eco-system features various products including an AI Chatbot that acts as the customer support agent, an email support component that handles customer support emails, and an AI-powered ticket system that resolves customer issues efficiently. Aidbase also offers 'Elements', a feature that allows to create a fully embedded AI-powered support experience in the startup's own app. The platform helps in training AI models through a multitude of sources like website content, YouTube videos, and other documents to understand and emulate the brand's offerings accurately. In addition to autonomous AI solutions, the platform also includes AI-assisted areas acknowledging when human intervention may be necessary. With Aidbase's No Code Form Builder feature, custom ticket forms can be created intuitively. The AI also learns from the startup's knowledge base and previous tickets, making it smarter with time. Aidbase also provides a 'Smart Suggestions' feature where the AI suggests solutions from users with similar issues. Aidbase's compatibility extends to a broad range of third-party tools and services. Aidbase Elements allow for integration, design, and implementation of support pages in different ways.

Sinch Engage

engage.sinch.com

Sinch Engage (formerly known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Sinch Engage is trusted by thousands of SMBs and enterprises, giving them a seamless entry into conversational messaging. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7. Sinch Engage is an integral part of the Sinch family. Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers, no matter the channels they use — with a single partner.

DeepConverse

deepconverse.com

DeepConverse is an advanced artificial intelligence platform aimed at automating customer service processes. Through the use of AI chatbots, DeepConverse enhances customer experience and contributes towards business growth. The AI tool's key capabilities include the use of next-generation support chatbots to facilitate more efficient and guided support, and interactive decision trees for handling complex tickets. DeepConverse also utilizes an Answer Engine, leveraging existing knowledge resources for quick launching. The system integrates with Zendesk LiveChat, featuring agent handover capabilities where it can rapidly scan for relevant support agents. It provides rich analytics which help in making informed decision and saving support costs, coupled with an in-built form builder for streamlining support processes. DeepConverse is programmed with more than 50 integrations, delivering versatile compatibility. It supports various channels including web, email and messages through Facebook Messenger and SMS. DeepConverse is applicable across several industries such as gaming, retail, education, consumer electronics and more, offering automated and enhanced support experience for various customer queries.

Interactions

interactions.com

Interactions provides Intelligent Virtual Assistants (IVA), which are AI-powered tools that enhance communication between businesses and consumers. Their technology combines artificial intelligence with human understanding to create engaging and effective interactions. The main goal of Interactions' IVA is to improve customer experience and streamline communication processes.Interactions' IVA is designed to handle a wide range of tasks, allowing businesses to optimize their customer engagement efforts. It can assist in customer care, ensuring that inquiries and issues are effectively addressed. The IVA is also capable of providing PCI compliance, ensuring the security of sensitive financial information. Additionally, it can manage social customer care, enabling businesses to effectively engage with customers on social media platforms.One of the key features of Interactions' IVA is its ability to understand and communicate at a human level. This means that customers can interact with the IVA naturally, using their own words and without being limited by language barriers or complicated queries. The IVA also reflects the brand persona of the business, allowing for a personalized and consistent customer experience.Moreover, Interactions' IVA can automate transactional or data-driven tasks, freeing up human agents to focus on more complex issues that require personal attention. This improves agent productivity and creates a more positive work environment for employees.Overall, Interactions' Intelligent Virtual Assistant offers businesses the opportunity to enhance customer communication, optimize labor resources, improve customer experiences, and streamline their operations.

Workdeck

workdeck.com

An Artificial Intelligence driven platform for running the complete digitized workplace and proving onsite, remote and hybrid team with one intuitive touchpoint for being productive from anywhere. Integrated tools for: • Management of Projects / Services • Task execution • Resource Planning • Financials • Document Repositories • Communication (chat, instant messaging) • Calendars • Leave Management • Time recording • Purchases and Expense Management • Travel Management • Integrated with Google (G-Suite) and Microsoft Office 365 • Web and smartphone applications

Deskree

deskree.com

Deskree is a cloud platform that simplifies and optimizes backend development and infrastructure management for businesses and developers.

Nynja

nynja.io

Embedded meetings solutions on your website $9.99 per month, clients are FREE! A complete platform of meeting solution tools, with your brand on it! What you get... Audio & video conferencing - Screen sharing Large file transfers - Instant one to one and group chats Data storage drive - Automatic in line chat translation in over 101 languages. Watch how it works on your website NINJAworkspace.com https://youtu.be/pGznF2Ok954

Jumppl

jumppl.com

Powerful and centralised tools to keep your team focused and clients informed. Jumppl stops your teams data from spreading all over the place.

Journyz

journyz.com

Journyz is a SaaS Platform that helps CXO’s configure unique business solutions and engage all stakeholders around these solutions. Journyz helps leaders digitize business processes that are unique to each enterprise (or even teams within an enterprise) connecting users with valuable information to leaders who will be better equipped to make data-driven decisions. Leaders can customize the user experience to engage teams around the business processes with “playbooks” that consist of task management, data entry forms, chats, surveys, gamified challenges, internal social media and more. Journyz views and dashboards create visibility and data visualization for the entire organization.

Tipi

tipihub.com

Respond on your own time, from anywhere, in full thoughts, keeping full history of decisions.

Eko

ekoapp.com

Eko is an all-in-one platform for businesses with remote workers. Ensure your workforce stays connected, engaged and productive while working from home. Work and collaborate effectively from anywhere with community features, communications tools, project management and knowledge-sharing hubs. With Eko you can strengthen communication and collaboration (1-1/group chats and calls, file sharing, project management, company-wide announcements), enable training and development (company knowledge management system), increase operational efficiency (digital workflows, task delegation) and modernize people management (employee database, HR forms and processes). Eko is multi-platform, customizable and integrations-friendly.

Cynoia

cynoia.com

Teams are tired of keeping track of the flow of information. Cynoia integrates a painless process implementing synchronous communication.

TalkFreely

talkfreely.com

Talkfreely provides a real-time internal communication channel that connects every employee across all functions, locations, and time zones. It's simple to roll-out and will give your organisation the tools necessary to build and measure employee engagement.

Engynn

engynn-intranet.com

An intranet you'll LOVE. Looking for a simple and social company intranet software? Your intranet search ends here! Get started with a free trial in two minutes and see why companies across the globe trust Engynn intranet software.

Engageware

engageware.com

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.

Netomi

netomi.com

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy. Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability. Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources. Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams. In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints, measure their customer experience, and act accordingly in a personal, tailored manner.

Pylon

getpylon.com

Pylon helps you deliver the best experience for your solar customers, increasing referral business and customer reviews.

Formilla

formilla.com

Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. With a combination of Live Chat, Email, and In-app messaging tools in one powerful platform, over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support.

Blinger.io

blinger.io

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface. Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

Supsis

supsis.com

Supsis Live Support System is a comprehensive software designed to transform your business's customer communication. With its feature to integrate various communication channels, your customers can interact with you through live support, chatbot, and other integrations. This versatile platform stands out with its ability to automate your business processes. Thanks to its chatbot features, you can swiftly respond to repetitive questions, categorize requests, and enhance customer satisfaction. Additionally, the capability to provide 24/7 live support and service ensures a seamless experience for visitors. Supsis not only boosts customer satisfaction but also contributes to the success of your business by enabling you to manage your business processes more efficiently and rapidly.

SignalZen

signalzen.com

SignalZen is a live chat solution for your website which enables you to talk to your website visitors directly from Slack. By setting up an account at SignalZen and inserting a small piece of HTML code into your website's code, you will start receiving chat sessions from your customers online on Slack. This Slack App enables you to talk to your website's visitors in real-time and in 2 integration ways - by dedicated chat channels or threads in a single channel.

ZyraTalk

zyratalk.com

We believe that growing your local business shouldn't require so much software or expensive marketing. ZyraTalk helps local service businesses build better relationships with their customers and grow since 2017. Our world's first Growth Engine uses industry specific web-chat, SMS, email marketing together with artificial intelligence to improve customer relationships before and after the sale so your customers keep coming back. If you're tired of high customer acquisition costs and want your local business to thrive, ZyraTalk is for you.

Ariglad

ariglad.com

The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot.

Mokapen

mokapen.com

Mokapen is an independent online collaborative CRM platform enabling organizations to manage projects, tasks and contacts with team members as well as with external customers, partners or suppliers.

SalesTown

salestowncrm.com

SalesTown is an innovative lead and Sales management software, created by a team of expert industry professionals. SalesTown is the next generation in CRM that helps your business to track leads and convert them into customers. The tool offers great support for both small and medium-scale businesses looking to boost productivity through better tracking of prospects, leads, and customers. SalesTown's simple, easy-to-use platform allows you to efficiently manage all sales processes with ease. Furthermore, we provide customization features on demand, which can help you work in different ways as per your requirement.

Salesteer

salesteer.com

alesTeer CRM is a powerful tool designed to streamline sales management for businesses of all sizes. With automated workflows, lead tracking, and comprehensive reporting, SalesTeer CRM helps businesses boost their sales and increase productivity. The platform enables businesses to manage all their sales processes from one central location, making it easy to track leads, close deals, and analyze sales data. With SalesTeer CRM, businesses can automate repetitive tasks, such as sending follow-up emails, updating customer records, and assigning tasks to team members. This automation frees up time for sales teams to focus on high-value activities that generate revenue. SalesTeer CRM provides advanced analytics and reporting capabilities, allowing businesses to gain valuable insights into their sales performance. This helps businesses identify areas for improvement and optimize their sales processes to drive growth. The platform is easy to use, with an intuitive interface and customizable dashboards. Sales teams can access their sales pipeline, track their progress, and collaborate with colleagues from any device, anywhere in the world. SalesTeer CRM also offers robust integrations with other business tools, such as email marketing platforms and payment processors. This integration ensures that businesses can easily manage their entire sales process from lead to payment, without ever leaving the SalesTeer CRM platform. In summary, SalesTeer CRM is a comprehensive sales management tool that streamlines sales processes, boosts productivity, and drives growth for businesses of all sizes.

Roboeyelabs

roboeyelabs.com

Roboeyelabs is a global cloud computing company that provides business software on a subscription basis. It is best known for its on-demand customer relationship management (CRM) solutions. It offers users with a customer community, partner community, developer community,. Roboeyelabs provides its products and services to various industries,including healthcare, finance, life sciences, automotive, media, retail, manufacturing, and communications.