Page 30 - Top RingCentral Alternatives

CrmOne

crmone.com

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way. With CrmOne, businesses can empower themselves with one seamless solution that can manage their customer relationships all in one place without compromising any features that they may need for sales and marketing without breaking the bank. From lead management and sales pipeline tracking to customer support and analytics, CrmOne offers a versatile toolkit to meet the diverse needs of businesses across various industries. CrmOne has a rich history of empowering over 4000 startups, growing businesses, and enterprises worldwide, showcasing a commitment to excellence and innovation.

SmartSearch

smartsearch.com

SmartSearch's mission is to design a human-centered future of work through innovative software solutions including Applicant Tracking (ATS), Vendor Management (VMS), Customer Relationship Management (CRM) and eSignature to hire faster, better, and smarter. It is a complete, agile software solution that brings powerful candidate sourcing and collaboration tools to your talent acquisition efforts. By integrating with your current technology and unique business processes, SmartSearch reduces paperwork, eliminates duplication of effort, streamlines onboarding, shortens time to fill jobs, and lowers hiring costs.

Simpleview

simpleviewinc.com

Simpleview, part of Granicus, is a worldwide leading provider of CRM, CMS, website design, digital marketing services, and data insights for convention bureaus, venues, tourism boards, destination marketing organizations (DMOs), and attractions. The company employs staff across the globe, serving clients of all sizes, including small towns, world capitals, top meeting destinations, and countries across multiple continents.

Act!

act.com

Act! is the leading provider of all-in-one CRM and Marketing Automation solutions that empower small and midsize businesses to market better, sell more, and create customers for life.

BIGContacts

bigcontacts.com

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

ClientTether

clienttether.com

Connect instantly with leads generated through your marketing efforts with our sales engagement automation platform and CRM. Send a personalized text message, receive a phone call, send an email or even a box of brownies within 29 seconds, when you receive a lead to maximize lead conversion. Our Franchise clients love that they can guarantee 100% lead follow-up across their networks using our platform. Convert leads effortlessly through our automated follow-up and scheduling technology. Schedule appointments, calls, texts and emails to your customers according to your desired time frame and frequency. Also, ensure your team is following up consistently with each quote, each lost opportunity, and each converted lead. Create long-term relationships and retain customers through our automated retention program. Engage with your clients with minimal effort from you. Schedule emails, texts, and calls, and send personalized post cards, thank you cards, brownies, golf balls, or other physical media to create a rich, omni-channel retention and re-engagement strategy. Use our integrated proposal management tools to create beautiful proposals or quick quotes. Receive notifications when they have been opened, and when your clients have used our e-signature tools to sign and approve your job. Automate online review management to make sure you optimize your online reputation using our reputation manager tool as well. Our platform was designed for home service and other service franchises and businesses. Our data architecture enables franchise systems to deploy our platform out of the box without massive customization to meet their needs. Business owners and franchisors alike love our visual pipeline and our dynamic dashboards. Track and monitor growth across lead flow, lead attribution, sales progression, activity, and close rates across multi-location or multi-unit businesses

AllClients

allclients.com

The #1 Client Management and Marketing Automation System for very small businesses. Designed for very small businesses. Easily manage your contacts, send emails, and put your marketing on auto-pilot.

OneHash

onehash.ai

OneHash CRM is a cloud-based, robust, scalable, agile, affordable and fully featured, FaaS solution with CRM, ERP, HCM, Project Management, Help desk and other SaaS that your company needs, at the prices of FOSS for exponential growth and development. We are determined to serve 95% of the SMBs across the globe with a smart, affordable, agile and secure CRM solution that will ensure sustainable growth. World class service at pocket friendly prices is our USP, and we abide by what we promise.

HelpJuice

helpjuice.com

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.

Certainly

certainly.io

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.

Brushfire

brushfire.com

Brushfire is an Event Management Platform providing solutions for Ticketing, Registration, Virtual Events, and Event Apps. Founded in 2003, Brushfire has helped power online ticketing and registration with thousands of organizations around the world over the past 20 years. Backed by award-winning service and support, Brushfire provides the tools you need to save time and money on your next event. Brushfire solutions are made for growth. Have questions? Talk to our team at (866) 825-8252.

Spin CRM

spincrm.com

Free Spin CRM - sales management system, communication with customers, sales management and preparation of offers.

Brainfish

brainfi.sh

Brainfish is an AI-powered help center and content platform designed to enhance customer experience. Its primary function is to provide instant answers to customer questions, serving as an automated self-service interface. This AI tool is designed to learn your content, enabling it to deliver accurate and personalized responses to customer queries. The aim is to reduce ticket volumes, improving overall customer satisfaction. In addition, Brainfish offers real-time translation capabilities, serving global customers in their native language by translating your content to suit their language preferences. One of the compelling features of Brainfish is its functionality that provides insights into customer concerns in real time, assisting customer experience teams enhance the efficacy of the content in their knowledgebase. Furthermore, Brainfish enables the majority of customers to self-serve, reducing the need for extensive customer service interactions. The platform is designed for seamless integration with various human-support software such as Zendesk, Intercom, Salesforce and others, ensuring an improved and efficient customer service experience.

WalkMe US

walkme.com

WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.

Wannadocs

wannadocs.com

Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome interface. Increase user satisfaction and maximize business benefits with Wannadocs today!

Atolia

atolia.com

Kickstart successful teamwork quickly and easily from a single digital workplace. Communicate easily through video calls & instant messaging. Manage your projects and complete them faster. Share and sync your calendars with your colleagues. Share and co-edit your documents in real time. All of these in one single platform. Even if it’s super easy to use & implement (no download, no complicated setup), we have a lovely support team ready to help you. Cherry on top, Atolia is 10X cheaper than subscribing to Slack + Asana + Dropbox + Zoom (still great tools ;))

Orgzit

orgzit.com

Orgzit provides the power of enterprise CRM with the flexibility of Excel. Orgzit is an all-in-one sales system for manufacturer reps and distributors. It helps streamline Sales, Quotation, Service, and Finance by helping you move from scattered spreadsheets to a single centralized application.

Explara

explara.com

Explara helps creative entrepreneurs and small businesses to monetize from events, online selling, community, and crowdfunding.

Splash

splashthat.com

How long does it take to create, manage, market, and report on your events? Eliminating the countless hours it takes to "go live" is what Splash is all about. We can’t claim to do it all for you (2-star reviews keep us humble), but we get close. Here’s how: • Simplify your process with on-brand templates that have all your touchpoints – landing page, confirmations, emails, social share card, check-in app, and more – built right in. *Avetta decreased event setup time by 75%. • Amplify your brand across every single guest interaction. You have full control to customize each touchpoint with your brand and your voice to connect with your audience. You can also choose from a menu of dynamic tags for guest info like name, company, RSVP responses, and more to create highly personalized interactions without any extra work. • Measure your results with customizable reporting. You can filter your guest list by any and every data field to create reports that are as extensive or defined as you need. Pageviews, tracking links, and email analytics like opens, clicks, and bounces are also included in every event. Plus, our team-wide reports hook you up with insights like repeat attendees, strongest performing assets, and more to help you plan smarter, more successful events. *Gumgum doubled their revenue and tripled their sales pipeline from event attendees. • Grow your business with rinse and repeat success. Once you provide your team with always on-brand event templates, compliant registration forms, and automated integrations, you unlock the formula for easy-to-repeat event success. With a consistent calendar of events, you’ll build must-have relationships with potential customers and strengthen connections with your existing ones. *Sharp hosted over 100 events across 56 branches in their first year using Splash. P.S. - If there’s something you need that we don’t have yet, we have a growing list of partners that can help. Sign up for free at splashthat.com.

Workstorm

workstorm.com

Workstorm is the enterprise collaboration platform that gives teams the efficiency they need to do more work in less time. Built by professionals for professionals, the companys fully integrated, customizable collaboration platform combines workflow efficiency with data security. The platform combines all forms of communication including: messaging, email, video conferencing, calendar, screen sharing, and file sharing, to name a few.

SupportBench

supportbench.net

Supportbench is a TOP rated premium customer support software for businesses seeking advanced, affordable, scalable solutions. It boasts features such as dynamic SLAs, a KCS knowledge base, AI-powered ChatGPT knowledge base bots, and customizable dashboards. With Salesforce synchronization, advanced customer portals, chatbot capabilities, and an easy-to-use API, Supportbench enhances customer experiences, optimizes support operations, and empowers teams with actionable insights.

PhingooCRM

phingoocrm.com

PhingooCRM is a cloud-based CRM solution tailored for modern call centers, equipped with advanced tools for effective resource management. All CRM systems are highly adaptable, designed to meet the unique needs and processes of your organization. If you're looking to implement PhingooCRM or already use it, it's important to note that updates, patches, and configuration changes can complicate things over time. Ensuring that your custom modifications remain functional after these updates is crucial. Traditionally, quality assurance teams or designated members perform these checks manually. However, as your organization grows, PhingooCRM workflows can become complex, and the volume of data increases significantly. Manual testing can be labor-intensive and error-prone, making it challenging to cover all aspects of the system. This is where test automation comes into play, helping you navigate the validation challenges efficiently. It can save considerable time and ensure smooth operations with minimal effort. However, there are some challenges to consider: * Ongoing Updates and Maintenance: CRM systems like PhingooCRM are constantly evolving, which means your automation scripts may break with new releases. Keeping track of these changes and updating your test scripts can become burdensome. * Complex User Interface: The strength of CRM systems lies in their ability to manage intricate business workflows, which can lead to a complicated user interface featuring dynamic object IDs, nested iFrames, and detailed object trees. Automating these elements with traditional tools can feel like piecing together a puzzle. * Custom Reports: Reports are tailored to your specific requirements, and automating them with legacy tools often necessitates programming expertise from your engineers. * Test Data Management: Managing large volumes of data and sensitive information requires a careful approach. Effective test data management is essential for extracting, masking, editing, and maintaining test data securely. * Skilled Personnel: Finding and retaining knowledgeable engineers proficient in automation tools and coding can be a significant challenge.

EverHelp

ever-help.com

Customer service outsourcing team with a data-driven approach. EverHelp is an industry-leading provider of customer service solutions. Its dedicated team members are committed to empowering businesses to provide remarkable customer service. EverHelp's mission is to transform outsourced customer service and debunk the myth that outsourcing means inferior service. EverHelp serves as our customers' most reliable business partner, enabling them to forge enduring bonds with their clients. EverHelp's vision is to create meaningful connections between companies and their customers. EverHelp's customer outsourcing team is here to support your clients 24/7, allowing you to focus on scaling up your business. EverHelp’s journey began in 2019, and along the way, we've successfully launched over 100+ projects. EverHelp's coworkers have expertise in various industries, from startups to SaaS companies. EverHelp's services include: * Customer Support Operations * Back Office Support * Mobile App Support * Technical Support * Sales Support EverHelp provides your with comprehensive support solutions that address their needs and go above and beyond your expectations.

Stames

stamesoft.com

With the rise of social media, multiple communication channels & third party applications, managing orders, sales, requests, queries, feedback, complaints and other vital data can be overwhelming. Its software provides a centralized platform that streamlines customer-team communications, reducing response times and increasing customer satisfaction. Stames offers a secure, unified platform that consolidates data from diverse third-party sources, fostering collaboration, connecting customers to teams and facilitating well-informed decision-making across departments. Through Stames' integration capabilities, companies can centralize data access, ensuring a single, robust platform for streamlined operations. This positions Stames as a powerful tool that can be effectively utilized across various industries to address diverse use cases.

SPLICE Software

splicesoftware.com

Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

Reply Pro

replypro.io

Reply Pro helps increase company awareness about online reviews. Managers, owners, and staff can be updated each time your company gets an online review from sites like Yelp, Facebook, Google, TripAdvisor, and more. When your employees read reviews, they feel empowered to take more ownership in their performance. Reply Pro also makes it super easy to increase customer engagement. Our mobile app allows you to respond to all reviews from one spot. This allows managers to instantly respond back to any new review.

Mensagia

mensagia.com

Mensagia is an omnichannel platform that allows you to contact your customers via Email, SMS and Voice campaigns. This platform also features database management, automations, landing pages and forms, API and integrations, and much more.

Grispi

grispi.com

Grispi is a cloud-based customer relationship management platform. It allows companies to easily manage all support channels such as incoming / outgoing calls, e-mail, live support and social media from a single platform. Grispi is a powerful customer experience platform that helps businesses deliver personalized and engaging experiences to their customers. With Grispi, businesses can create custom chatbots, live chat widgets, and other interactive experiences that can be used to answer questions, provide support, and drive sales. Grispi is a great choice for businesses of all sizes that want to improve their customer experience. The platform is easy to use and scalable, and it offers a wide range of features and customization options. Here are some of the key benefits of Grispi: * Personalized experiences: Grispi allows businesses to create personalized experiences for their customers based on their individual needs and preferences. * Engaging experiences: Grispi's interactive experiences are designed to keep customers engaged and interested. * Scalable: Grispi can be scaled to meet the needs of businesses of all sizes. * Easy to use: Grispi is easy to use, even for businesses with limited technical expertise. If you're looking for a powerful customer experience platform that can help you improve your customer interactions, Grispi is a great option.

Grasp

getgrasp.com

Grasp’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Grasp brings together multiple lines of communication and creates one story from all contact moments. That’s how you regain control of your customer service.

didforsale

didforsale.com

DIDforSale is a CPaaS company that empowers businesses and application developers by providing them with communication automation tools such as APIs, programmable voice, SMS and SIP Trunking. It enables real time telephony management to make and receive phone calls, send and receive text and to perform any other communication functions. DIDforSale SIP Trunks are tested, verified and certified by companies like Microsoft, Cisco, Shoretel, NEC, etc.