ServiceNow
servicenow.com
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
Constant Contact
constantcontact.com
Constant Contact, Inc. is an online marketing company, headquartered in Waltham, Massachusetts, with additional offices in Loveland, Colorado; and New York, New York. Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.
Sprout Social
sproutsocial.com
Sprout Social is a global leader in social media management and analytics software. Sprout’s intuitive platform puts powerful social data into the hands of more than 30,000 brands so they can deliver smarter, faster business impact. With a full suite of social media management solutions, Sprout offers comprehensive publishing and engagement functionality, customer care, advocacy, and AI-powered business intelligence. Sprout’s award-winning software operates across all major social media networks and digital platforms. Sprout Social offers the highest level of partnerships available across all the networks we integrate with, including Facebook, Instagram, Twitter, LinkedIn, and other networks where consumers engage with businesses and brands. Protected by enterprise-grade security, Sprout Social’s cutting-edge AI technology combines the power of our proprietary machine learning and deep automation capabilities, processing up to 50,000 messages a second and 600M+ messages per day so that customers can access and analyze business-critical information. In addition to communication tools, Sprout Social offers contact management, competitive insight, lead generation, reporting, analytics and more – all in a package that's intuitive and easy to use. Sprout Social Influencer Marketing empowers brands to build meaningful connections with their audience through authentic partnerships with creators. Powered by advanced AI and robust data, Sprout Social makes discovering, managing, and measuring influencer campaigns seamless and effective. With features like the Affinity Engine, brands can identify ideal creators whose audiences align with their target market, ensuring campaigns deliver maximum impact. The platform provides comprehensive analytics, allowing users to track key metrics such as engagement, reach, ROI, and more, all within a unified dashboard. Sprout Social’s end-to-end influencer marketing solution is built for collaboration, offering tools to streamline workflows, manage contracts, and track performance in real time. Whether you’re launching a global campaign or scaling your influencer strategy, Sprout Social Influencer Marketing helps brands connect with creators to drive measurable business outcomes. Employee Advocacy by Sprout Social is the fastest way to empower employees as brand advocates through a platform they’ll actually use. Employee Advocacy makes it easy to share out content in a few clicks and reinforce the content with customizable employee newsletters. Combined with Sprout Social, your social teams can streamline their social media and employee advocacy workflows with one platform, and validate their impact with clear storytelling data. With an intuitive, connected platform designed for immediate adoption, Employee Advocacy enables customers like you to transform their business at the speed and scale of social. Sprout’s advocacy platform is built to make it easy to circulate content within your company, stay compliant with pre-approved post copy, share content within a few clicks and easily measure the ROI of your advocacy program.
Snoopreport
snoopreport.com
Snoopreport is the Instagram monitoring tool that tracks user actions on Instagram as likes, comments and follows. The service provides user activity data in weekly and monthly PDF reports, all user actions in CSV for in-depth analytics and group reports for the user group behavior research
Freshchat
freshchat.com
Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.
Qualtrics
qualtrics.com
Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support
WATI
wati.io
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: * Shared inboxes allow seamless collaboration * Powerful automation boosts efficiency * Broadcast messaging engages customers * Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.
Superchat
superchat.de
Superchat is an all-in-one messaging software for businesses. Through the platform, businesses can bundle different digital communication channels such as WhatsApp, Facebook, Instagram, Telegram and Email into a universal inbox. This allows companies to communicate personally and simply with prospects and customers via their channel of choice, streamlining and making communication more efficient. In addition to bundling various communication channels, Superchat offers additional features aiming to help businesses build customer relationships and unify and automate communication.
Publer
publer.io
Publer is a social media management platform that allows you to collaborate, schedule & analyze your posts on Facebook, Instagram, TikTok, Twitter, LinkedIn, Pinterest, Google Business Profiles, YouTube, WordPress, Telegram, and Mastodon from the same spot.
Loomly
loomly.com
Loomly is an easy-to-use social media management platform that helps you craft & schedule posts, track analytics, and manage a unified social inbox across your social media channels. * Manage your brand assets in Library. * Fuel your storytelling with Post Ideas. * Polish your content with Post Optimization Tips. * Control your brand messaging with Post Mockups & Approval Workflows. * Reach your audience with Native Scheduling, Post Targeting & Sponsoring. * Engage with your community through Interactions. * Measure your performance with Advanced Analytics. Loomly is available as a web platform, with native mobile applications for iOS & Android. With an intuitive interface, built-in collaboration tools, and top-notch customer support, Loomly is an ideal social media marketing tool for brands, agencies, freelancers, creators, and small business owners alike.
SocialPilot
socialpilot.co
SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach. 1) You can connect over 9 social media networks like Facebook, Twitter, Instagram, Google My Business, LinkedIn, Pinterest, Tumblr, TikTok and VK with SocialPilot. 2) Share as many as 500 posts and connect over 100 profiles with just one SocialPilot account. 3) Manage your social media conversations with Social Inbox. 4) Add up to 10 team members in your SocialPilot account to delegate sharing and scheduling with the Team Collaboration feature. 5) Schedule 100s' of posts at a time uploading a CSV with the Bulk Scheduling feature. 6) Create customized posts for individual social accounts at a time and also mention other Facebook and Twitter profiles for more engagement. 7) Analyze your social media marketing activities with easy to understand Social Media Analytics and Reporting. 8) Have a look on when and what you have scheduled visually with the Social Media Calendar. 9) Never stay out of new content ideas, curate content suggestions and save them as drafts for later use. Add Curated Content and RSS Feeds for a never-ending queue. 10) Wait no more for your client's social media account credentials - just invite them and manage their social accounts effortlessly with the Client Management feature. 11) Create your own customized branded domains for more visibility and recognition with the URL Shorteners SocialPilot provides and get rid of long, unwanted, ugly-looking URLs. 12) Boost your Facebook posts right when you are scheduling it.
Dovetail
dovetail.com
Dovetail is the only AI-first customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail uncovers insights fast—no matter the method. Dovetail helps you store, analyze, and collaborate on user research in one place, making it easy to see patterns, discover customer insights, and decide what to do next. Its customers include Boston Consulting Group, Cisco, CSIRO, Deliveroo, Elsevier, Kayak, Mastercard, Sketch, Shopify, Square, Thoughtworks, and VMware.
Crisp
crisp.chat
Crisp is the ultimate all-in-one multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction, leading to a global increase in revenue. Get started for free today and join 400 000 businesses using Crisp at crisp.chat With an easy UX, companies can build a shared inbox for everyone within the company. Crisp is your one-stop for managing your multichannel customer support strategy. While using Crisp, you'll access the following: - Website chat widget - AI Chatbot software and scripted chatbot builder - Knowledge base software - Drip campaign software - CRM software - Live Translate (Talk like a native in your customers' language) - MagicType (See what your customers are typing in real-time) - Screen Sharing (With no additional plugin needed) - Multiple integrations (Slack, WordPress, Shopify, WooCommerce, Adobe Commerce, Zapier, Hubspot, Salesforce, Jira, Trello, ...) - many other features
Interakt
interakt.shop
Grow your business using WhatsApp API on interakt. Check out WhatsApp API pricing, API integration, Business account features & more at Interkat.ai. All-in-one toolset for businesses to leverage WhatsApp for business growth, whatsapp for marketing, whatsapp for sales, send whatsapp notifications and more. Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr. Mark Zuckerberg himself.
Planable
planable.io
Planable is the content collaboration platform that makes marketing teamwork a breeze. It’s the spot where you can create, plan, review, and approve all your awesome marketing content for social media, blogs, newsletters, press releases — you name it! Experience a faster, smoother workflow that helps your team work together like never before.
BirdEye
birdeye.com
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.
Planoly
planoly.com
Planoly is a social media content planner trusted by over 8 million content creators to build your following on social. Leverage comprehensive content creator tools to manage every piece of your social strategy and grow your business. From powerful AI caption generation to content inspiration, Planoly has you covered. Enjoy visual planning tools and auto-posting to Instagram, LinkedIn, TikTok, YouTube (including YouTube Shorts!), Facebook, X (formerly Twitter) & Pinterest. Consistently grow your business in one simplified workspace with Planoly. From finding content ideas to organizing and re-purposing content across channels, easily streamline your social marketing workflow. Planoly helps take the hassle out of content creation with our new AI Caption Writer – a unique way to create authentic content using one of our custom personas. Say goodbye to caption writer’s block, and spend more time focusing on growing your business. Map out your content ideas, organize your hashtags, craft the perfect caption and schedule posts. Whether you need an Instagram feed planner or a simple way to repurpose content across every social channel, Planoly brings you what you need to get more done.
Helpwise
helpwise.io
Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center literally in minutes. 2. Communicate with customers across all channels and collaborate with your team. 3. Establish accountability with no more shared passwords. 4. Setup self-service and automation. 5. Get actionable insights on improving team productivity and customer satisfaction. Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS, Social Media and more. Get started with Helpwise, a customer service solution that drives revenue for your business.
SocialBee
socialbee.com
SocialBee is a social media management tool that empowers its users to share content across multiple social networks from one place. Using such a tool, you're able to set a posting schedule, have content shared as planned, and then analyze the performance of your accounts. * Use the AI Copilot to plan your social media strategy and let the AI Assistant generate captions and images for you. * Set up a posting schedule for all your profiles. * Structure your content into categories to obtain a solid & balanced mix. * Use our Canva, Unsplash, and GIPHY integrations to design your posts right inside SocialBee. * Customize the posts for each social media network individually. * Connect the RSS Feed of any blog to import content automatically. * Automatically generate hashtags based on your images or caption. * Recycle evergreen posts or expire time-sensitive content easily. * Get a quick overview of your upcoming 100 social media posts. * Have multiple workspaces and team collaboration features. * Track your links' performance with over 5+ URL Shorteners integrations. * Analyze the growth of your accounts and post performance. * Engage with your followers’ comments or mentions directly from SocialBee.
ContentStudio
contentstudio.io
Revamp your social media & content strategy with ContentStudio – the ultimate powerhouse for businesses, agencies, and marketers. Streamline your content creation process and amplify your online presence. ContentStudio isn't just another tool; it's a complete solution for elevating your content marketing across all social and blogging platforms. Visit our website: https://contentstudio.io Why choose ContentStudio? Here's why: Speed up Content Creation: Craft quality content up to 10X faster with AI, ensuring your social media channels are always buzzing with engaging posts. All-in-One Platform: Say goodbye to juggling multiple tools. ContentStudio brings everything under one roof, from content discovery to publishing. Discover Trending Content: Stay ahead of the curve. Harness our advanced algorithms to uncover trending topics that resonate with your audience. Seamless Team Collaboration: Plan and execute your content strategy with ease. Collaborate with your team or clients seamlessly within the platform. Effortless Scheduling: Automate your content calendar. Schedule posts in advance and maintain a consistent online presence without the hassle. Insightful Analytics: Make informed decisions with white-label reports. Dive deep into meaningful analytics to understand what works and refine your strategy. Unified Inbox: Manage all your interactions in one place. Respond to comments and messages across channels without missing a beat. ContentStudio is more than just a tool; it's your partner in digital excellence. Transform your social media strategy and experience growth like never before. Embrace the power of ContentStudio and let your content do the talking.
Tailwind
tailwindapp.com
The Tool That Feels Like a Marketing Team Tailwind automates the most difficult parts of your social media marketing so you can grow smarter and faster. Save time with content creation, scheduling, and publishing for Instagram, Pinterest and Facebook. Official Facebook, Instagram, and Pinterest partner. 1 million + users.
Sprinklr
sprinklr.com
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
Sociality.io
sociality.io
Sociality.io is an all-in-one social media management platform trusted by global businesses, digital agencies, and enterprises since 2015. Our's main aim is to facilitate social media management workflows by developing meaningful connections on social media by enabling a more efficient teamwork experience. Our is headquartered in London and all of our employees work fully remotely around the world. What does Sociality.io offer? * Publish and schedule content in all of your accounts at once. * Monitor all the web and social media data in one place. * Moderate your engagement and respond to all conversations on the same screen. * Get a detailed fan, reach, and engagement analysis. * Export the reports of all accounts instantly as PPT or Excel files. * Get your competitors' data rapidly and create strategies with detailed competitor analysis.
SALESmanago
salesmanago.com
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact. More information: www.salesmanago.com
Missive
missiveapp.com
Missive was launched in 2015 from Quebec City, Canada. It is currently composed of 3 co-founders and 2 employees. Missive is an app that brings team inboxes and chat under a single roof. It was built with collaboration in mind to centralize your team's communication. Among its many features, Missive offers four key ones: - Team Inboxes. - Internal Team Chat. - Rules to automate workflows. - Integrations.
Inflact
inflact.com
Inflact is an independent digital agency that provides various ways for Instagram promotion. And we have been dictating the rules of the development on Instagram for the last 7 years! Inflact is an Instagram bot powered by A.I. It helps to get more real followers, instant likes, and engagement growth to 6 000 happy users every month! It’s a compound cloud-based solution, that is twice performative in comparison to other Instagram Bots and more accurate thanks to detailed advanced targeting filters.
Postly
postly.ai
Postly is that all-in-one social media management tool that helps you with content generation, creative design, scheduling posts, and driving lots of social conversations that lead to conversions. Postly integrates marketing tools and features like the AI Writer, AI Art, Image Editor, Video Editor, Link Shortener, and Bulk Uploader etc. so that you do not need to have multiple tabs open just to get the job done. The in-built AI Writer can generate Marketing copies for you 10 times faster for product descriptions, social media content, digital ads, and high-converting sales funnels. One feature that many still consider a strong value offer from Postly is the One-Click publishing, which allows users to post on multiple social media platforms with a single click. By linking accounts from Facebook, LinkedIn, Instagram, Twitter, Pinterest, TikTok, YouTube, Google My Business, and even Reddit and Telegram groups to a single Postly dashboard, a user can post and manage all accounts from a single dashboard. It also allows for team collaboration on tasks. You can add as many team members and clients in separate dedicated Workspaces as you need, for free. Your team members as well as your clients will review and approve posts before publishing The possibilities are endless, and the experience is seamless. For entrepreneurs managing businesses (of different sizes), this single tool will not only boost your online presence, it will also raise your brand recognition and increase conversions. Postly is very affordable, and has very generous offers, even on the least package. Whether you are comparing the price to the value offer, or to other social media marketing tools, Postly’s pricing is a steal deal.
CoSchedule
coschedule.com
CoSchedule’s Marketing Calendar helps marketers see all of their marketing in one place. It’s your secret weapon to finally see, schedule, and share your marketing, all in a single calendar. CoSchedule’s Marketing Calendar gives you the tools to: Visualize every marketing project in one calendar. See how everything connects at a glance with a unified, real-time calendar of record. Write first-draft copy, generate new ideas, & upgrade your marketing workflows with an AI-Powered Marketing Intelligence Assistant. Keep stakeholders
UNUM
unum.la
Tools for the modern-day creator
Meltwater
meltwater.com
Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As the only all-in-one solution for PR and social media, more than 30,000 companies use Meltwater’s media and social intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. With nearly 20 years of experience analyzing data, Meltwater is dedicated to personal, global service built on the local expertise of 60 offices across six continents. Our clients can monitor media coverage across both news and social media. We track over 300,000 online news sources, have partnerships for print and broadcast monitoring, and listen to social conversations, in real-time, across Twitter, Facebook, Instagram, YouTube, comments, review sites, forums, message boards, and over 300 million blogs. We help our clients analyze media and social media coverage with ease, with both qualitative and quantitative metrics. Our ever expanding widget library allows clients to seamlessly create dashboards to help visualize media coverage and report on the ROI of their PR and marketing efforts. Everything is interactive and exportable, to give the context behind the numbers. Media Intelligence for PR With over 300,0000 sources and the largest library of premium content, monitor and analyze every piece of relevant media coverage from online publications, print, social media, TV and radio stations in real time. Connect with influencers and journalists and track your outreach. Social Solutions for Marketers The Social division, formerly Sysomos (acquired in April 2018), offers comprehensive and integrated data solutions to drive your social strategy. Research and monitor 200+ billion social conversations with unlimited queries and no data caps, engage and publish from one platform, easily find social influencers, dig into consumer insights, and discover communities driving social conversations. Customized Solutions for the Enterprise The Enterprise Solutions team ensures that even the most complex deliverables are met quickly and effectively by our team of industry experts and analysts. Meltwater provides professional services and premium offerings for the world's leading brands.
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