Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
HelpDocs
helpdocs.io
HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.
echowin
echo.win
Echowin is an AI platform that manages customer calls, offering 24/7 call handling and automation of workflows to improve business efficiency and customer interactions.
WalkMe US
walkme.com
WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.
Instadesk
instadesk.com
Instadesk offers a range of conversational AI products, including outbound calling, customer service, digital human employees, quality control, and assistant services.
HelpJuice
helpjuice.com
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
AiSDR
aisdr.com
AiSDR automates sales outreach by generating personalized emails and follow-ups, qualifying leads, and improving engagement through AI-driven insights and analytics.
Brainfish
brainfi.sh
Brainfish is an AI-powered help center that provides instant answers to customer questions, enabling self-service and improving customer support efficiency.
WalkMe EU
walkme.com
WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.
Engagely.ai
engagely.ai
Engagely.ai automates customer support and engagement using no-code solutions, AI models, and analytics to enhance communication across multiple channels.
Oscar Chat
oscarchat.ai
Oscar Chat enhances customer support and marketing by using AI chatbots and customizable tools to engage website visitors and convert them into leads.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Luware
luware.com
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
ConnectPath
connectpath.cx
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
solvpath
solvpath.com
Solvpath automates customer support for e-commerce, helping manage inquiries like order changes, cancellations, and troubleshooting through an easy-to-use visual ticket system.
RevoChat
revo-chat.com
RevoChat is an AI-powered chatbot for eCommerce that provides 24/7 customer support, personalized product recommendations, and integrates with platforms like WooCommerce and Shopify.
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