Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Cobrowse
Cobrowse enables real-time co-browsing for customer support, allowing agents to assist users on web and mobile apps, enhancing engagement and satisfaction.
Callision
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
Comcast Business
The Comcast Business app helps users manage services, monitor network performance, receive updates, and access support for business continuity and efficiency.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
LumenVox
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
Primo Dialler
Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.
Omni Intelligence
Omni Intelligence is a cloud-based contact center platform offering tools for speech analytics, voice biometrics, IVR mapping, performance testing, and voice quality monitoring.
Shopl
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Sharpen
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Collab
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Brightmetrics
Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.
Tenfold
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
ITC Cloud
ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.
injixo
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
Arbeit
Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.
Quvu
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Cention
Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
ViaDialog
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
NovelVox
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
VoiceBase
VoiceBase analyzes voice and text interactions for enterprises, providing insights to improve customer service and operational efficiency through speech analytics.
Ipiphany
Ipiphany automates the discovery of business insights, offering tools for validation, explanation, measurement, and reporting.
TrueEngage
TrueEngage helps businesses create personalized multi-channel contact widgets, manage leads, and analyze user engagement across platforms.
Feebak
Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.
ContactEngine
ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.
Geomant
Geomant provides software solutions for optimizing contact center operations, enhancing agent productivity, and improving customer interactions with intuitive tools and analytics.
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