Lightico
Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.
ProcedureFlow
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Cinareo
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
QStory
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
SuccessKPI
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Sentiment
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
Gridspace
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Solutions
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