BOTWISE
botwise.io
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
Guidejar
guidejar.com
Guidejar is a SaaS tool for creating interactive product demos and guides, enabling users to record workflows and customize content for onboarding and support.
Digital Samba
digitalsamba.com
Digital Samba is a secure, GDPR-compliant video conferencing platform designed for integration into various applications, particularly in mental health services.
Idiomatic
idiomatic.com
Idiomatic is a customer intelligence platform that uses AI to analyze feedback, identify issues, and enhance support and product development through data insights.
Interactions
interactions.com
Interactions offers AI-powered virtual assistants to improve business-consumer communication, handle customer inquiries, ensure security, and automate tasks.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
OvationCXM
ovationcxm.com
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
Cognigy
cognigy.com
Cognigy provides a conversational AI platform for businesses to create AI agents for customer service, enabling instant, personalized support across multiple channels.
indigitall
indigitall.com
Indigitall is a SaaS platform for marketing automation, enabling businesses to send personalized push notifications and manage customer engagement across various digital channels.
Magentrix
magentrix.com
Magentrix is a platform for partner management and customer management, enabling onboarding, collaboration, support, and training through customizable portals.
ContactWise
contactwise.io
ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.
OneHash
onehash.ai
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
HelpJuice
helpjuice.com
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
Certainly
certainly.io
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
ProcedureFlow
procedureflow.com
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Wannadocs
wannadocs.com
Wannadocs allows users to create public product documentation or internal knowledge bases using a user-friendly interface, available with a free 14-day trial.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
CALLR
callr.com
CALLR is a cloud-based platform that integrates voice and SMS tools to improve customer engagement, automate interactions, and streamline business communication.
Sceyt
sceyt.com
Sceyt provides APIs and SDKs for integrating in-app communication features like chat and file sharing into web and mobile applications, ensuring data security and scalability.
Dengage
dengage.com
Dengage is a Customer Experience Data Platform that enables businesses to manage and optimize marketing across various digital channels for improved engagement.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
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