PeopleMetrics
PeopleMetrics provides market research services to enhance customer experience, offering support from study design to analysis and reporting.
Emplifi
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
NetMiner
NetMiner is a tool for analyzing and visualizing complex networks, allowing users to explore data with various statistical measures and customization options.
CoNote
CoNote transcribes, analyzes, and organizes qualitative research data, facilitating team collaboration.
UXtweak
UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.
Gainsight CS
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Savio
Savio is a feedback management tool that centralizes feature requests and customer insights, allowing teams to prioritize and track user feedback from various platforms.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Labelf
Labelf is a no code AI text classification tool for training models on your data to analyze customer support interactions in over 100 languages.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Dcipher Analytics
Dcipher Analytics is a no-code platform for text analytics, allowing users to automate insights from unstructured data and analyze customer feedback, social media, and trends.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Upland Rant & Rave
Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Usersnap
Usersnap enables product teams to gather user feedback, report bugs, and conduct user testing through visual feedback and integrations with project management tools.
Marvin
Marvin is a qualitative data analysis platform that centralizes customer knowledge and automates research tasks to enhance user insight sharing and product design.
UserVoice
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
Featurebase
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
BugHerd
BugHerd is a visual feedback and bug tracking tool for websites, helping teams collect feedback and manage project tasks efficiently.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
UserBit
UserBit is a platform for UX freelancers and agencies to manage research, organize client data, analyze user feedback, and share insights through a dedicated client portal.
Embrace
Embrace is a mobile observability platform that helps developers monitor, debug, and optimize applications by providing insights into user interactions and app performance.
Comments Analytics
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
XEBO.ai
XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.
Unless
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
UseResponse
UseResponse is a customer support platform that integrates feedback, helpdesk, live chat, and knowledgebase tools to improve customer experience and engagement.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Symanto
Symanto analyzes textual data to provide insights on audiences and competitors, enabling businesses to understand customer motivations and tailor marketing strategies.