Kiosk

Kiosk is for brands and online retailers that want to manage marketing, sales, and customer support conversations on WhatsApp. It brings customer messaging into a shared inbox, where teams can respond to questions, qualify leads, and handle sales conversations together. Businesses can build WhatsApp contact lists and segments, send targeted campaigns, and create automated conversation flows. Common uses include abandoned-cart reminders, back-in-stock alerts, newsletters, and announcements about new collections. Kiosk also provides metrics such as revenue, return on investment, and customer lifetime value to help teams assess campaign performance. Kiosk connects with Shopify and Klaviyo to use customer and store data in messaging, and can forward support tickets to tools such as Gorgias and Zendesk. It may suit businesses looking to coordinate WhatsApp marketing and customer service alongside their existing e-commerce tools.

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