Page 13 - Top Khoros Alternatives
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall
ZoomSphere
zoomsphere.com
ZoomSphere is a digital marketing toolkit providing marketers with seven apps helping anybody to manage social media like a Pro! Whether you are a digital agency, brand or freelancer, with ZoomSphere you can manage multiple pages, profiles and accounts across social media platforms such as Facebook, Instagram, Twitter, LinkedIn, or YouTube. ZoomSphere tool is designed for teams to work more efficiently and save time. In the ZoomSphere App Store, you can find eight apps covering all your marketing needs: * Social Media Scheduler * Social Media Analytics * Social Media Benchmarking Tool * Leads Manager * Workflow Manager (kanban-style tool) * Notes App Every customer has different needs and that's why you can decide yourself whether your ZoomSphere experience will only include the Scheduler, a small number of apps, or the whole super combo. In any case, you get an unlimited number of connected accounts and pages. And you can try all apps in a 14-day free trial. ZoomSphere was based in Prague in 2011 and since then has taken on clients for example in the Czech Republic, Slovakia, Hungary, Italy, Romania, Spain, Poland, Austria, France, South Africa, United Kingdom, Netherlands, Belgium, or India!
CommandBar
commandbar.com
CommandBar offers a suite of tools designed to empower users and drive product adoption: * Copilot: An AI-powered assistant that proactively suggests relevant product tours, onboarding checklists, and even performs tasks to help users get unstuck. * Spotlight: An intelligent search function that allows users to quickly find anything within the product, from features to help articles. * In-App Help: Provides rich, contextual help documentation that is seamlessly integrated into the user's workflow. * Product Tours: Customizable, interactive tours that guide users through key product flows and features. * Surveys: Collects valuable in-app feedback from users to inform product decisions. * Checklists: Self-guided onboarding flows that help users complete critical setup tasks. * Announcements: An easy way to share important updates and new features with users. * Mobile: Ensures a cohesive, AI-powered user experience across desktop and mobile platforms. The platform also offers seamless integrations with a wide range of popular tools, allowing teams to bring their existing tech stack into the CommandBar ecosystem. By leveraging AI and automation, CommandBar aims to create "non-annoying" user assistance that enhances the overall product experience and boosts user engagement and retention. The platform is designed to be GDPR and HIPAA compliant, making it suitable for use in regulated industries. Overall, CommandBar provides a comprehensive suite of tools to help businesses deliver exceptional in-app experiences and empower their users to get the most out of their products.
UserGuiding
userguiding.com
UserGuiding helps companies to improve product adoption by designing interactive user onboarding flows. Non-technical people can create step by step product walkthroughs, without any coding. UserGuiding also provides analytics to track the performance of the tours, segmentation to create more personalized experiences, NPS for capturing feedback, and onboarding checklists for a wholesome onboarding experience. From Red Ventures to Young Capital, thousands of companies trust UserGuiding.
SentiOne
sentione.com
SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.
Swello
swello.com
Swello is a french tool which helps you to save time, organize and improve your social media campaigns. It supports Twitter, Facebook, LinkedIn and Instagram accounts. These are main features currently available on Swello: * Team management feature to organize and attribute roles to your teammates. * Watch Dashboard to follow trends of your sector or competitors activity. * Scheduling tool with exclusive features (Shared Library, URL shortener, image editor, Quality Coach...). * Editorial calendar to centralize your social media activity and share it with your customers. * Community Analytics to optimise your future campaigns and export PDF or CSV reports. * A customer support team easily reachable by chat, email or phone regardless of your subscription.
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.
Oktopost
oktopost.com
B2B Social Media Management Platform to manage, monitor & measure all of your social media activities. Reach your B2B marketing goals. Book A Demo.Oktopost enables B2B marketing teams to amplify their brand on social media and measure the real impact of social on the business. Oktopost's social media management, social listening, and employee advocacy solutions are built for B2B, allowing marketers to engage with customers and prospects on social media, get actionable insights, and prove social ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth.
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.
Wabots
wabots.in
Wabots is a WhatsApp Automation tool which helps the business to reach all the WhatsApp users. Wabots is a user friendly software to send WhatsApp messages to a number of contacts for a very less cost. Wabots can make you send messages to saved/unsaved contacts with attachments likes pictures, audio, videos and documents. This is a very simple and easy learning tool that can bring remarkable reach to your business.
chatof.ai
chatof.ai
ChatOf.ai is a platform that allows businesses to create and deploy their own AI-powered chatbots. The key features of the service include: * Custom AI Chatbots: The platform enables businesses to build and deploy customized chatbots that are tailored to their specific needs and brand. The chatbots can be designed to handle various business functions such as customer support, lead generation, e-commerce assistance, and more. * Conversational AI Technology: ChatOf.ai utilizes advanced natural language processing (NLP) and machine learning algorithms to power its chatbots, enabling them to engage in human-like conversations and understand the context and intent behind user queries. * No-Code Chatbot Builder: The service provides a user-friendly, no-code chatbot builder interface that allows businesses to create and configure their chatbots without the need for extensive technical knowledge or programming skills. * Omnichannel Deployment: The chatbots created on the platform can be seamlessly integrated and deployed across multiple channels, such as websites, mobile apps, messaging platforms (e.g., Facebook Messenger, WhatsApp), and voice assistants. * Analytics and Optimization: ChatOf.ai offers real-time analytics and performance tracking tools to help businesses monitor the performance of their chatbots, identify areas for improvement, and optimize the conversational experiences. * Enterprise-Grade Security: The platform is designed with enterprise-level security features to ensure the protection of sensitive data and compliance with relevant regulations. ChatOf.ai positions itself as a comprehensive solution for businesses looking to leverage the power of AI-powered chatbots to enhance their customer interactions, automate various business processes, and drive growth.
Botmother
botmother.com
Botmother is a single platform for creating and launching chatbots of any complexity without programming. With the visual builder, bots are built from ready-made blocks by simple drag and drop. Implement any of your ideas without a single line of code. We do not limit the scenario size or the users number. For a quick start, there are ready-made templates with popular bot scenarios. You can connect them with a messenger and use them as they are, or change them to suit your needs. You won't have to create separate bots for different messengers. One bot built in the Botmother builder will be able to work on Telegram, Viber, WhatsApp, Facebook, Instagram, VKontakte, and Odnoklassniki.
Autoresponder Bot
pageautoresponder.com
Autoresponder Bot is a Facebook and Instagram autoresponder software that allows you to: * Instantly Send Custom Replies and Private Messages: Configure the software to automatically reply to new comments or direct messages across your Facebook posts and Instagram stories with customized responses. * Messenger Bot for Automated Responses: Set up an automated chatbot to respond in a specific order to new direct messages based on keywords. * Giveaways and Contests Module: Quickly increase engagement on your Facebook page by running contests and giveaways. Key features of Autoresponder Bot include: * 100% compatibility with Facebook's Terms of Use * Easy to use and configure, no installation required * No limits on the number of replies or direct messages * Supports multiple languages * Automatically detects and removes offensive content or spam * Ability to auto-reply to comments on various post types (ads, boosted posts, videos, etc.) * Option to auto-reply with specific keywords, links, emails, tagged friends, etc. * Personalization using tags like user's name, date, keyword, etc. * Unlimited keyword lists, templates, and private message options * Facebook contest module to encourage user engagement The software is cloud-based, meaning you don't need to install anything on your computer, and it can run in the background 24/7, even when your computer is off. It's marketed as a solution to help businesses save time on moderating their Facebook and Instagram interactions.
Botifi
botifi.me
Chatbot constructor, automating sales, marketing and support on Telegram, Facebook Messenger, Instagram and others
Gerabot
gerabot.com
Gerabot - chat for the site, the designer of chat bots for messengers. * Chat for the site. * Constructor of chat bots. * Development of chat bots.
Tovie AI
tovie.ai
Tovie AI provides a wide range of AI-powered solutions specifically designed to improve engagement and service for businesses across several industries. Their offerings include custom chatbots and voice bots which can be applied to varied uses such as customer support in contact centers, public services, hospitality and insurance among others. The software also allows for seamless interaction with corporate data, improving business optimization potential. They propose tailored solutions for debt collection and enhanced retail services with a shop assistant feature. Their technology can also easily be adapted by mobile operators and applied in the banking sector. Keeping security as top priority, Tovie AIs financial services are certified valid and compliant with IBM. As part of their mission to boost digital business growth, Tovie AI presents a unique Generative AI expertise which can transform data into actionable insights, as demonstrated in their work with the University of Lincoln. They offer Tovie Platform and Tovie Cloud among their products. Overall, Tovie AI has shown strategic use of AI to drive businesses forward, as reflected in their success stories.
Tiny Talk
tinytalk.ai
Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.
Sobot
sobot.io
We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.
MinChat
minchat.io
Chat API/sdk that enables you to create chat functionality into your app or website within minutes saving you months of development time time. MinChat also comes with prebuilt UI's making it even easier to have chat functionality setup into your app or website.
LabiDesk
labidesk.com
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.
BMC
bmc.com
BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
Atlas
atlas.so
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: * Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. * Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. * Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. * Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. * Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. * Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. * Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.
Growapp
growapp.digital
IA powered social media management tool to write, approve, schedule, analyze and compare content on social media.
Popsters
popsters.com
Popsters is a social media content analytics tool to analyze any social media pages and spy on your competitors.
adyzee
adyzee.com
Adyzee is an online Social Media integration application through which you can easily manage your online profile, page, posts, tweets. Adyzee allows others to share posts on multiple social media channels. It is trusted by over 20,000+ world-class brands and organizations of all sizes. Our discovery engine keeps updated with highly relevant and trending content suggestions pulled from our massive database of sources or their own custom collection of sources. Get deep and actionable insights for any topic to optimize content your marketing strategy. Use the feedback from analytics reports and fine-tune social media strategy for optimal performance. Adyzee has a powerful listening engine powered by AI that is constantly fetching fresh content from.
GTR Autopost
gtrautopost.com
GTR Autopost is a social media management and automation tool that helps users schedule and publish content to multiple social media platforms simultaneously. With its bulk post scheduling and AI content writing features, GTR Autopost aims to streamline the social media posting process and save users time and effort. The platform supports popular social media platforms such as Facebook, Twitter, Instagram, and LinkedIn, and offers affordable pricing plans for businesses and individuals.
Spica Media
spica.media
We provide you with comprehensive media monitoring across social media, newspapers, magazines, TV, radio, and online news, with valuable analytics and reports to help you enhance your performance.
Propel PRM
propelmypr.com
Propel PRM is reimagining earned media with its Public Relations Management technology. The PRM platform enables marketing and communication professionals to discover the right media to pitch their stories to, manage media relationships and campaigns, monitor coverage and share of voice of their brand, and easily measure business impact from earned media efforts. Propel has over 150 customers, including Real Chemistry, Textron, Insurify, and other leading brands and agencies. Launched in 2019, Propel is headquartered in Tel Aviv and has teams based in New York, London and Miami. Propel has raised $6 million in venture funding to date and is the fastest-growing PR technology in the world. For more information, visit www.propelmypr.com.
GroupApp
group.app
Your online membership community and courses in one place! Increase engagement, grow revenue with a unified platform and integrate with tools you already use without needing to hire a developer.