PagerTree
PagerTree is an app for managing on-call schedules, routing alerts, and coordinating incident responses among team members efficiently.
BigPanda
BigPanda is an IT operations platform that automates incident management and response by correlating data across hybrid infrastructures.
BotsCrew
BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Ingeniux
Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.
Alendei
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
Spectate
Spectate is a monitoring and incident management platform that provides status updates, incident resolutions, and allows creation of branded status pages.
Futr
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
OneHash
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
Certainly
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
Brainfish
Brainfish is an AI-powered help center that provides instant answers to customer questions, enabling self-service and improving customer support efficiency.
Callgoose SQIBS
Callgoose SQIBS is an automation app for incident management, offering scheduling, notifications, and workflow capabilities in multiple languages for Android users.
FelixSphere
FelixSphere is a SaaS management platform that helps businesses manage the life-cycle of digital products and services using an AI IT manager.
TaskCall
TaskCall is a real-time incident management system for IT and DevOps, automating response processes and improving collaboration to resolve incidents quickly.
Parloa
Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.
Eltropy
Eltropy is an AI-powered platform for credit unions and community banks, offering tools for member engagement, modernized collections, and secure communication channels.
Layerise
Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.
Stylo
Stylo is an AI assistant for Zendesk that helps support agents solve tickets faster by generating replies, translating messages, and automating responses.
Fluid Topics
Fluid Topics is an AI-driven platform that organizes technical documentation and delivers it contextually across various channels for improved user self-service and support.
Neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
CommBox
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
HelpJuice
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
Support Hero
Support Hero is a Knowledge Management System that streamlines customer support by optimizing ticket management and integrating communication channels for efficient issue resolution.
StatusHub
StatusHub is a communication tool for IT incidents, providing real-time updates and status pages for organizations to inform users about service outages and maintenance.
SquaredUp
SquaredUp is a unified observability portal that integrates data from multiple sources for real-time monitoring and analysis of IT infrastructures without data migration.
KAISPE Customer Portal
KAISPE Customer Portal offers clients self-service access to order management, shipment tracking, and product documentation, enhancing customer support and communication.
Threecolts
Threecolts is a business management app that offers finance and omnichannel solutions for e-commerce sellers on platforms like Amazon and Walmart.
MINT Service Desk
MINT Service Desk is a web-based service management tool for tracking IT requests, managing assets, and facilitating communication between users and support teams.
Synthetix
Synthetix provides online customer service software for automated and live chat interactions, enhancing service experiences for various enterprise sectors.
Heretto
Heretto is an AI-powered content operations platform for managing, creating, and distributing structured documentation for customer-driven companies.