Shake
shakebugs.com
Get unreal data to fix real issues in your app or web. Shake is not just a bug and crash reporting tool - it brings all devs, CTOs and testers on the same page.
OpenResty
openresty.com
OpenResty is a fledged web platform that integrates the standard Nginx core and LuaJIT. It is designed to help developers build scalable web applications, web services, and dynamic web gateways.
Helpfull
helpfull.com
Real-time market research and user testing starting at only $1. Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more! Helpfull has a pool of thousands of US-based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now.
Convas
convas.io
Better Products. Happier Customers. Perfect for your SaaS or startup. Convas helps SaaS & startups gather and prioritize customer feedback to build better products. Get visibility into what will move the needle for your customers and keep them in the loop.
Axosoft
axosoft.com
We love software. We love helping others create software. We love the competitive edge that software can give to businesses. We love that software makes our lives easier every day, from reserving a table for dinner, to automatically applying the brakes in our cars and saving lives. Software is just awesome! And we're happy to get your software shipped faster. Do you have a Scrum team? Then try managing your product backlogs, sprints and user stories in Axosoft Scrum. Your team will love the automated burndown charts, customizable workflows and release planning capabilities that make practicing Scrum even more efficient. As your team combines Axosoft Scrum with the other components, you will be able to associate defects with releases and turn feature requests into backlog items. For teams who just need to track bugs, Axosoft Bug Tracker is the best tool for agile defect and issue tracking. Teams can quickly add new bugs, assign them to releases or users, and move them through a variety of custom workflows. When Axosoft Bug Tracker is integrated with the other components, your team can automatically convert incidents into defects and utilize burndown charts to see how quickly bugs are being eliminated. Plus it's just $1 per year! We also have you covered with support tickets. Axosoft Help Desk provides the ability to better track and resolve your customers' support issues with email-to-ticket automation, canned responses and in-app threads. Your customers will also have a hub to self-report issues in the web-based Customer Portal. Once your team integrates Help Desk with other components, support will be able to instantly translate incidents into defects and user stories.
Errorception
errorception.com
Errorception helps to find JavaScript errors and groups the errors together.
BetterBugs
betterbugs.io
BetterBugs is a bug tracking and management tool helping technical and non-technical teams—developers, QAs, designers, support, and others—create data-rich bug reports within seconds to exponentially reduce turnaround time for issue resolution.
Iteration X
iterationx.com
Iteration X allows teams to annotate and edit any live website or web app directly in Chrome. No need to waste time and energy with screenshots, video calls and endless email and chat anymore. Improve any page and share the result with your team in seconds. Iteration X is an AI-native, context-aware project management app that helps your team ship beautiful, bug-free products faster. The ITX Copilot uses your team’s knowledge base, documents, and project history to help create and resolve all types of tasks, from design to software to product management.
BugBase
bugbase.ai
BugBase is a Continuous Vulnerability Assessment Platform that conducts comprehensive security operations such as bug bounty programs and next-gen pentesting (VAPT) to assist startups and enterprises in effectively identifying, managing and mitigating vulnerabilities.
YesWeHack
yeswehack.com
Founded in 2015, YesWeHack is a global Bug Bounty and VDP Platform. YesWeHack offers companies an innovative approach to cybersecurity with Bug Bounty (pay-per-vulnerability discovered), connecting more than 45,000 cybersecurity experts (ethical hackers) across 170 countries with organisations to secure their exposed scopes and reporting vulnerabilities in their websites, mobile apps, infrastructure and connected devices. YesWeHack runs private (invitation based only) programs and public programs for hundreds of organisations worldwide in compliance with the strictest European regulations. In addition to the Bug Bounty platform, YesWeHack also offers: a creation and management solution for Vulnerability Disclosure Policy (VDP), a Pentest Management Platform, a learning platform for ethical hackers called Dojo and a training platform for educational institutions, YesWeHackEDU.
Kroolo
kroolo.com
Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. We believe in making productivity fast, smart, and beautifully simple. Kroolo is not just a platform; it's a dynamic workspace engineered to bring together all essential tools in one centralized workspace - no more jumping from app to app. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. Key Features: * AI-Powered Efficiency: At the heart of Kroolo lies a powerful AI orchestration engine, Kroo AI. Equipped with over 1,000 templates, Kroo AI ensures the creation of projects, goals, and documents is not only lightning-fast but the results are both highly relevant and immediately useful, setting a new standard for AI-powered productivity. * Seamless Integration: We understand the importance of interconnectedness in today's digital work life. Kroolo allows for full integration with the most popular productivity tools. Bid farewell to duplicate entries and data loss, as Kroolo ensures a smooth, consolidated user experience. * Intuitive Workspace: We built Kroolo to be easy to set up and use. Less time spent learning how tools work, means more time being productive. We think that matters.
Crewhu
crewhu.com
Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! Crewhu is a customer feedback, gamification, and recognition platform built for MSPs. Crewhu offers integrations with most MSP software platforms to track important KPIs, including PSA, CRM, Documentation tools, and VoIP provider metrics. Crewhu's mission is to celebrate the daily wins and create stronger culture.
Quantum Metric
quantummetric.com
With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a single version of truth. That’s why the biggest brands have taken the Quantum leap, such as Alaska Airlines, lululemon, Lenovo, and Western Union.
Outgrow
outgrow.co
Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.
featureOS
featureos.app
featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.
Fullview
fullview.io
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: * Cut resolution time by leading customers directly on-screen with top-tier co-browsing * Quickly identify bugs and issues by recording and analyzing user sessions * Troubleshoot effortlessly with console logs, error data, and device details * Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: * No-download co-browsing with chat, screen sharing, and annotation tools * Schedule cobrowsing calls for later * Inbound cobrowsing feature (users can request you start a session with them) * Automatic detection of user frustration signals (like rage clicks) * AI-generated transcripts and summaries * Customizable privacy controls
Upvoty
upvoty.com
Start working on the right user feedback. With Upvoty you are able to gather feedback and make the right product decisions. With Upvoty you can make feedback boards for your users. Your users are able to submit new feature requests and are able to upvote on requests from other users. This way, you as the product owner, are always on top of which feature to build next.
Memfault
memfault.com
Memfault is an observability tool for embedded devices. Automatically collect comprehensive debugging and crash data and critical health and performance metrics once your devices are deployed in the field. Memfault also allows you to manage the distribution of OTA updates to your fleet with a controlled, repeatable and low risk process. Memfault supports any embedded device running Linux, Android and MCU's running any RTOS or bare metal.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
RateMyService
ratemyservice.io
Get More 5-Star Reviews with RateMyService! RateMyService is a customer satisfaction (CSAT) solution that seamlessly integrates surveys into your team's email signatures. Positive feedback directs clients to your review site (Google, Facebook, Trustpilot, Yelp, or TripAdvisor), boosting your online reputation. Negative feedback is handled internally, connecting clients with a manager to resolve issues promptly. With RateMyService you don't only boost 5-star reviews, you also evaluate team performance, identify underperformers, and highlight areas for staff improvement and training.
Bugpilot
bugpilot.com
Bugpilot helps SaaS teams get rid of user-facing bugs faster. With Bugpilot, Customer Support and Engineers get all the details they need to understand, troubleshoot, and fix bugs in seconds. Thanks to our AI-powered autopilot, even non-technical people can understand what's wrong. ### Get **the details** Customer Support can instantly understand what's going on on the end users screen, without asking any questions, or waiting for them to respond; thanks to Bugpilot's Smart Session Recording, everyone in the team gets screen recordings and loads of technical details whenever a user starts a conversation with Customer support. **Automate boring tasks!** If you and your team are still manually filling bug reporting forms, arguing over missing details, having pointless “works on my computer” conversations, and asking your users to send you screenshots, then Bugpilot is for you. Bugpilot provides an industry standardized report that always has everything you and your team need. ### Understand what's wrong in seconds Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in page and user’s environment; obscure problems caused by Ad Blockers, slow internet connections, proxies, are a thing of the past. All in one page: video recording; clear steps to reproduce; console logs and network activity. **Understand what's wrong in seconds** Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in the page and user’s environment; points out obscure problems caused by Ad Blockers, slow internet connections, proxies, are a thing of the past. All in one page: video recording; clear steps to reproduce; console logs and network activity. ### Make your team more efficient Spend less time on bugs. Engineers can start fixing problems right away, with all the details nicely formatted in a standard bug report format. No single detail will ever be missing again: Engineers will save hours of conversation and cut the back-and-forth with end-users and customer support. With Bugpilot’s flexible API you can collect all the additional information you need, such as application version, release date, and any user information.
ReQtest
reqtest.com
Reqtest is a cloud-based tool that helps you streamline your implementation projects and system maintenance. With it's functionality for testing, requirements, bug tracking and reports, it's the only tool you need to succeed with your quality assurance. Reqtest has more than 12,000 users throughout the globe. It is the #1 cloud-based tool for managing the entire lifecycle of complex systems, such as ERP or CRM. The tool enables you to: - Release new software with full confidence due to the end-to-end test management feature with 100% traceability - Effortlessly maintain and improve quality in your systems over time - Standardize and scale your digital projects
zipBoard
zipboard.co
Visual review, approval, and issue tracking for digital content. Markup, record screen and collaborate faster. Sign up for free!
Scout APM
scoutapm.com
Scout APM is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing logic that ties bottlenecks directly to source code, Scout APM helps you spend less time debugging and more time building a great product. Quickly identify, prioritize, and resolve performance problems – memory bloat, N+1 queries, slow database queries, and more – with an agent that instruments the dependencies you need at a fraction of the overhead. Scout APM is built for developers, by developers, and monitors Ruby, PHP, Python, and Elixir applications.
Inspectiv
inspectiv.com
Inspectiv's Pentesting and fully-managed Bug Bounty as a Service helps security teams discover impactful vulnerabilities before they're exploited without the complexity, cost, and hassle of traditional bug bounty and manual testing. The Inspectiv platform allows you to review prioritized vulnerability findings, filter out the noise, get the signal that matters to you, and seamlessly orchestrate your actions. Learn more at inspectiv.com.
Middleware
middleware.io
Middleware is a real-time cloud observability platform to bring all metrics, logs, and traces in one unified timeline to debug issues faster. It helps you un-silo your data and insights from all your containers, empowers your developers and DevOps to identify root causes and solves issues in real time. Businesses of all sizes use our platform to reduce downtime and improve the user experience. Key offerings > Real-time monitoring > Log Monitoring > APM and Traces > Unified dashboard to view all data like metrics, logs and traces in one place. > Alerting and notifications > Root-cause analysis > Cost-effective > Data Security & protection
Sedai
sedai.io
Sedai delivers AI-powered cloud cost optimization and performance tuning, empowering DevOps and SRE teams to maximize cloud savings, improve customer experience, and seamlessly scale. With Sedai, companies can achieve real-time, continuous optimization adaptable to ongoing changes and growth with minimal human intervention. Sedai enables cloud teams to easily scale and maximize ROI by augmenting operations with autonomous cloud management capabilities.
Swell
swellcx.com
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
GatherUp
gatherup.com
GatherUp is the reputation management platform for multi-location businesses and agencies. They turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. They help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And they are automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.
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