HotDoc

HotDoc

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Website: hotdoc.com.au

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HotDoc is a patient engagement platform for healthcare that enables online bookings, reminders, and prescription requests, enhancing practice efficiency and patient management.
HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 21,000 practitioners connect with more than 9 million patients. The HotDoc platform includes: online bookings, recalls, reminders, check-in, place in queue, online processing of repeat prescription requests, and Inform (a tool designed to encourage patients to take a more proactive interest in preventative health and chronic disease management). HotDoc also provides free monthly webinars where practice managers, GPs, nurses and medical receptionists can earn CPD points. With over 20,000 registrations last year alone, HotDoc's webinar series is the highest attended healthcare webinar series in Australia.

HotDoc is a comprehensive platform designed to streamline healthcare practices by integrating appointment management, patient engagement, and administrative tasks. It offers a range of features that enhance the patient experience and simplify practice operations. Key functionalities include online appointment booking, automated reminders, and digital consent forms for Telehealth services. The platform also supports bulk billing consent management, making it easier for practices to handle Medicare claims.

HotDoc provides tools for tracking patient interactions, such as SMS responses to appointment reminders, and offers customizable settings for practitioners to manage their availability and appointment types. Additionally, it facilitates efficient communication through features like push notifications for new services and streamlined invoicing processes. The platform supports integration with various practice management software, ensuring seamless data exchange and reducing administrative burdens.

By leveraging HotDoc, healthcare providers can improve patient engagement, reduce no-shows, and enhance overall practice efficiency. Its features are designed to support both patients and practitioners, offering a user-friendly interface for managing healthcare services effectively.

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Website: hotdoc.com.au

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