Page 3 - Top Hatch Alternatives
SimpleTexting
simpletexting.com
SimpleTexting is the easiest way to send messages to customers, employees, or anyone else you need to reach. Trusted by Fortune 500 companies and small businesses alike, its user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message large groups at once, survey your employees, host sweepstakes, create automated drip campaigns, and more. Start and scale your SMS efforts with its flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with its app for iOS and Android. Here are a few of the features its customers love: ** Have 1-on-1 Conversations • All incoming SMS messages are free! Empower your sales or support team with 2-way texting. • Organize your conversations by time-waiting or time-received. ** Get in Touch with Everybody at Once • Create and send mass text marketing campaigns. • Include images and other multimedia using MMS. • Send trackable links. ** Automate Your Marketing • Schedule all of your important texts ahead of time. • Create templates for frequently sent messages. • Create autoresponders to follow up with your subscribers. ** Grow and Manage Your Contact Lists • Create compliant web forms to gather contacts. • Segment your lists based on custom data. • Create unlimited keywords that users can text to subscribe to your messages. • Ask subscribers for new information using its Data Collection feature. ** See How Your Campaigns Are Doing • Use its analytics tool to see how your campaigns are performing in real time. • Visualize click-through rates, subscriber growth, and the number of messages sent.
SendPulse
sendpulse.com
SendPulse is a multi-channel marketing automation platform for multifaceted business promotion and customer retention. SendPulse allows you to send email and SMS campaigns, work with clients using chatbots for Telegram, Facebook Messenger, WhatsApp, and Instagram, and create landing pages in just 15 minutes. SendPulse also offers a platform for creating online courses. You can easily track all of your marketing activities and client information with SendPulse’s free CRM.
Signals
getsignals.ai
Signals is a lead generation and AI Platform that helps you know who is on your website, and leverage their behaviors, to engage with visitors who are ready to buy. We have already helped companies find thousands of qualified new contacts without visitors needing to fill out a form.
JivoChat
jivochat.com
JivoChat is a free live chat for online businesses to talk to their customers in real time. It offers you to build a 360° customer support system and to connect message funnels, offer calls, configure and customize freely.
Text-Em-All
text-em-all.com
Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.
Social Intents
socialintents.com
Meet the #1 Live Chat for Microsoft Teams, Slack, and ChatGPT. Talking to your customers should be easy. Chat with them from the collaboration tools you already use: Teams and Slack. Build ChatGPT powered chatbots trained on your website data. Easily handoff chats between ChatGPT and human agents.
TextMagic
textmagic.com
Text Message Marketing Software for Business. Transform customer experiences with our easy-to-use text messaging marketing software. Send notifications, alerts, reminders, confirmations, and SMS marketing campaigns anytime, anywhere.
Moxo
moxo.com
Streamline external projects with customers, vendors, and partners. With Moxo, accelerate workflows from account acquisition, to onboarding, and servicing. Coordinate with customers, vendors, and partners to achieve joint deliverables, track milestones, exchange documents, gather approvals and more. Moxo powers project workspaces across a diverse set of industries including financial services, consulting, legal, accounting, healthcare, and more. Our customers include companies like Citibank, FIS, Balfour Homes, AMCK Models, Hibernia College, BNP Paribas, and more. Our team has a rich history of pioneering in the engagement space: Moxo's co-founder and CEO, Subrah Iyar, was the co-founder and CEO of Webex, and Moxo's co-founder and CTO, Stanley Huang, held senior engineering management positions at Cisco Systems and WebEx.
WebinarJam
home.webinarjam.com
Increase your sales and attendance with the only webinar system that produces a complete live stream event from registration to replay. WebinarJam has more features, no downloads, and is the most dramatic improvement to Live Casting, Event Streaming, and Webinar Broadcasting ever released to the public. Trusted by over 50,000 customers.
Engati
engati.com
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.
Close
close.com
Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who value autonomy and impact. They are eager to make a product their customers fall in love with over and over again. They startups & SMBs. Since 2013, they have been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Their goal: double the productivity of every sales rep. Their values: 🏡 Build a house you want to live in 🚫 No BS 🤝 Invest in each other 💪 Discipline equals freedom 🥇 Strive for greatness How they work together: * Productivity, Quality & Impact: They don’t track hours. They trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. * Asynchronous communication & collaboration: They have team members all over the world. They don’t expect anyone to work untraditional hours, that means their default is async. Most teams have 2-5 hours of internal meetings weekly. * Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. * Autonomy & Freedom: Create a work environment that is sustainable for you. They place a high amount of trust and responsibility with their team members from the start.
Yotpo
yotpo.com
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences that drive eCommerce growth. Yotpo is a Forbes Cloud 100 company with offices worldwide including the United States, Canada, Israel, United Kingdom, Bulgaria, and Australia.
Acumbamail
acumbamail.com
Easily send email and SMS campaigns and boost your business. Marketing should not be complicated to get great performance. With a single tool you can manage your email campaigns, SMS, landing pages and much more.
SALESmanago
salesmanago.com
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact. More information: www.salesmanago.com
Sprinklr
sprinklr.com
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
Textable
textable.co
Textable is a VoIP text messaging app for Bandwidth, Telnyx, Twilio, Flowroute, VoIPInnovations, Skyetel and more! We also offer a private-label option for managed service providers and VoIP carriers.
Gallabox
gallabox.com
Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to convert customer interactions into actionable insights, utilizing advanced WhatsApp Chatbots to facilitate seamless communication. By leveraging these tools, organizations can efficiently manage customer inquiries, generate leads, and ultimately drive sales growth. Targeted primarily at businesses seeking to optimize their customer communication strategies, Gallabox caters to a diverse range of industries. Its user-friendly interface and multi-agent shared inbox allow teams to collaborate effectively, ensuring that no customer query goes unanswered. The platform is particularly beneficial for businesses that rely heavily on customer interaction, such as e-commerce, service providers, and customer support teams. With Gallabox, companies can implement WhatsApp drip campaigns and broadcast messages tailored to specific audience segments, enhancing their marketing efforts and improving customer retention. One of the standout features of Gallabox is its integration capabilities. The platform offers straightforward plug-and-play options that allow businesses to connect with existing systems and Customer Relationship Management (CRM) tools. This includes popular platforms such as Zoho, Shopify, WooCommerce, Wix, WebEngage, Razorpay, and Shiprocket. By integrating WhatsApp into their current workflows, businesses can streamline operations and ensure a cohesive customer experience across all touchpoints. Additionally, Gallabox's WhatsApp Chatbots play a crucial role in automating customer interactions. These intelligent bots can handle a variety of tasks, from answering frequently asked questions to guiding customers through the purchasing process. This not only reduces the workload on human agents but also ensures that customers receive timely responses, enhancing overall satisfaction. The ability to convert conversations into smart actions further empowers businesses to make data-driven decisions and tailor their offerings to meet customer needs. Overall, Gallabox provides a robust solution for businesses looking to harness the power of WhatsApp for customer engagement. With its focus on ease of use, integration flexibility, and automation capabilities, Gallabox stands out as a valuable tool for organizations aiming to improve their communication strategies and drive sales growth.
Agile CRM
agilecrm.com
Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: * Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor * Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity * Enable multi channel communication with the ability to call or email or tweet to a contact from the same page * Monitor customer behavior and get real time alerts for customer activity * Manage helpdesk tickets with all of the customers history in one place * Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically * See customer data from various other business apps on one page using extensive integrations
Textdrip
textdrip.com
There was a great need in the sales industry for a better business texting platform. Response rates with traditional texting platforms were extremely low because bulk messages were getting throttled or blocked by carriers. We created Textdrip.com to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys.
Consolto
consolto.com
Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few.
TeamSupport
teamsupport.com
TeamSupport is a comprehensive software solution that manages the entire post-sale customer experience, resulting in revenue growth, reduced churn and higher customer satisfaction. TeamSupport’s suite of proactive customer service software allows you to prioritize your customers by truly knowing who they are, effectively supporting them, and growing with them. TeamSupport's system helps make happier customers - which leads to more revenue for your business. TeamSupport's customer service software includes: - Support: Award-winning ticket management system - Messaging & Live Chat: Real-time digital conversations - Success: Improve customer relationships for success - Insights: Customer data & analytics
Qualified
qualified.com
Qualified is the pipeline generation platform for revenue teams that use Salesforce. Leading B2B brands such as Adobe, LaunchDarkly, SurveyMonkey, ThoughtSpot, and VMWare trust Qualified to grow their pipeline by tapping into their greatest sales & marketing asset—the corporate website—to identify the most valuable buyers, uncover signals of buyer intent, and instantly start sales conversations. Customers that use Qualified report a 10X increase in sales meetings, a 4X increase in lead conversion, and a 6X increase in pipeline. Qualified, built on Salesforce, connects the website with Salesforce data to identify account-based buyer intent and facilitate real-time sales conversations. Qualified is ranked #1 on the Salesforce AppExchange and is ranked #1 across over 20 categories on G2. Headquartered in San Francisco, Qualified is led by former Salesforce CMO Kraig Swensrud and former Salesforce product SVP Sean Whiteley and funded by Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. To learn more, visit qualified.com.
Emma
myemma.com
Emma by Marigold helps marketers create and deliver personalized, targeted email and SMS campaigns that drive real business results. Whether you are a team of one or a globally distributed team, our resources make it easier for you to build simple, data-driven campaigns that connect and convert across channels. We also offer customizable templates (not limited to premium accounts), hands-on customer support, and functionality that is built to scale with you. * Plan — Collaborate across teams, be proactive about your campaigns and customer outreach. * Design — Our world-class editor and hundreds of responsive templates help you design compelling mobile emails and test effective CTAs. * Target and Engage — Use segmentation to power more personalized messages based on what you know about your customers, and our automation tools help you efficiently build and execute ongoing campaigns that keep your brand top of mind. * Analyze and Optimize — Understand the impact of your programs and improve over time with real-time analytics, testing and insights, even when you’re on the go. * Integrations — Emma integrates with top CRM, e-commerce, and analytics platforms so you can use data from the technologies you use most to create informed and dynamic creative.
OpenText
opentext.com
OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).
Chatway
chatway.app
Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.
IBM Cloud
ibm.com
IBM cloud computing is a set of cloud computing services for business offered by the information technology company IBM. Start building immediately using 190+ unique services.
Customer.io
customer.io
Customer.io is a customer engagement platform designed for marketing teams to create data-driven campaigns that reach people across all messaging channels at the right time. Their suite of products includes Journeys, a messaging automation tool for all engagement needs, and Data Pipelines, a customer data platform that connects the entire tech stack. Customer.io offers a winning recipe for effective customer engagement by combining real-time data and personalized messages. Built for scale, Customer.io is used by over 5,500 companies, sending over 29 billion messages per year. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2022 Inc. 5000 list.
SMS-Magic
sms-magic.com
SMS-Magic is a powerful CRM messaging platform that enables better business conversations across multiple channels including text messaging, WhatsApp, and Facebook Messenger. SMS-Magic powers your communication strategy on Salesforce, Zoho or any other CRM via text messaging SMS-Magic for Salesforce: SMS-Magic is the top-rated and natively built Salesforce messaging application that can help your business increase sales, strengthen customer relationships, and build brand awareness. Features: - Channels supported: SMS, Facebook Messenger, WhatsApp, and MMS - Easy Install and configuration - Interactive & Automated Messaging - Multiple ways to message - Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports - Automate w/process builder: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Integration w/Marketing Automation - Global Coverage - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc) SMS-Magic for Zoho: SMS-Magic helps you better engage with your audience using multichannel messaging, Install SMS-Magic to communicate with your customers on the channel of their choice -while you stay in the comfort of your Zoho window or smartphone Features: -Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates. -Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns. -View an entire history of all conversations, across Zoho modules, within each record. Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch. -Track & analyse responses, manage Sender IDs, receive delivery reports and opt-outs. SMS-Magic SAAS: Communicate with your customers anywhere, anytime on WhatsApp, SMS, Facebook, and more using SMS-Magic Direct. No CRM needed!
LiveCaller
livecaller.io
Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses across industries is huge, so LiveCaller basically solves those issues by offering all in one solution, that combines different communication channels (Web-Call, Chat, Callback, Social Messaging Apps) into a single platform.
Haptik
haptik.ai
Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others.