Page 11 - Top Haptik Alternatives
Makerobos
makerobos.com
At Makerobos, we form deep-rooted business relationships, counselling our clients through their AI journey from Strategy & Innovation to Deployment. We're dedicated to growing our clients’ in-house AI capability. We help them transform their unique data and organisational expertise into valuable IP assets. We leverage the best-in-class AI technology. Trusted by several leading global enterprises, MakeRobos is fastest growing AIaaS company
SocialNowa
socialnowa.io
SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet
Table Duck
tableduck.com
Table Duck is a cloud-based platform to manage and automate customer conversations, all from one inbox. It allows businesses to provide customer support 24/7 and increase CSAT scores. Messaging channels like live chat, email and social messaging channels like Facebook Messenger come together in one place. A non-scripted, AI- driven chatbot provides natural, human-like interactions with customers. Pre-trained models allow easy implementation, within minutes. Supported languages are English, Spanish, French, German, Dutch and Swedish.
Futr
futr.ai
Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required
Cloodot
cloodot.com
Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with customers through multiple digital platforms Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, SMS/Text numbers etc. through one easy to use dashboard. 1. Better online reputation Easily collect, showcase & respond to more reviews. 2. Easy Omni presence Bring all chats to an easy-to-use multi agent inbox. Direct chat option in Google search to get more enquiries easily. Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc. which is not possible using original native apps. 3. Fast and quality engagement Cut down first & average response times to just seconds from hours. Custom template replies, reminders, tags, tasks, notes etc. 4. Automatic CSAT measurement Automatic CSAT survey on every chat channel to measure quality of engagement. 5. Re-engagement campaigns Generate more revenue from existing customers by sending bulk messages about offers and programs periodically. 6. Workload reduction Automated review replies & Agent-Bot collaborative chat management workflow reduces manpower involvement by 50 - 80%. Makes customer engagement extremely easy for CS agents. 7. Easy supervision Real-time performance monitoring and reporting brings more accountability. Agents become more productive, ultimately resulting in faster & quality experience for customers. 8. Cost reduction Replaces 1/2 a dozen different paid tools. Increases efficiency & reduces overall expenses. 9. Safe access No need to provide CS agents any access to native platforms. Agents won't be distracted by other social media activities. 10. Superior support Dedicated account manager On-Call support No cost staff training No setup cost
Botco.ai
botco.ai
Botco.ai is a HIPAA-compliant platform enabling meaningful and intelligent conversations between providers and consumers. Botco.ai is a fully-automated, AI-powered marketing chat solution that can be implemented at scale. The company offers industry-leading authoring, webchat, and AI machine-learning capabilities to quickly and effectively convert more customers. Botco.ai’s Integrated Analytics Dashboard provides a comprehensive view of chat campaigns across multiple channels such as web and Facebook Messenger. The API-based interface can be used to transfer leads, transcripts, and data into enterprise sales and marketing automation products like Salesforce, Hubspot, Adobe Marketing Cloud, and Zoho. For more information, visit Botco.ai.
Hoory Conversations
hoory.com
Hoory is an AI-powered customer support assistant that helps your business automate customer communications and provide 24/7 support with zero delays, turning every interaction into a perfect customer experience. Powered by conversational AI, machine learning and natural language processing, Hoory goes beyond automation. It understands customer intent, provides relevant answers and enhances customer loyalty, all while saving time and reducing business costs. And in addition to its advanced AI capabilities, Hoory doubles up as a shared inbox, giving your agents a seamless way to communicate with customers. Key Features ● Inbox Take charge of all your customer communications through this complete management system where you can - carry out and keep track of all customer interactions - have your agents take over conversations from your AI assistant - access your customers’ conversation histories and other data (including contact information, location and other identifiers) - filter conversations by tags, query status, assignees, location, etc. - analyze users’ browsing and activity history to better understand their journey - organize conversations by adding tags and notes - mark priority conversations with a star to better identify your select users ● Training Train your AI assistant to provide accurate and efficient support to your customers - identify common customer queries and teach Hoory to provide instant responses for each question - make conversations more interactive and purposeful by adding buttons, links and images - add personalization to each interaction by having Hoory use customers’ name, reference their location, etc. ● Team Collaboration Invite team members to utilize your AI assistant together and support customers collaboratively. Manage individual permissions and assign specific tasks to the right experts. ● Customizable Widget Style Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme. ● Speech Recognition Give your customers more communication options by having your AI assistant effortlessly convert speech to text and vice versa. Upcoming features ● People Access your entire customer base in the People app with advanced search to view and manage all interactions with end-users. ● Multilingual Support Working in a multilingual market? Provide customer support in 100+ languages by training Hoory in multiple languages at once, while creating a single dialogue. ● Forms Collect more customer information and get more out of your AI assistant by using conversations to trigger the right data collection forms. ● Entities Provide higher personalization by creating custom entities and enabling your AI assistant to recognize these entities (e.g. country, email, phone number, account number, etc.) in customer queries, and take conditional actions based on those. ● Dialogues Have your assistant carry out multi-step conversations and create engaging dialogues with your customers.
Botgate AI
botgate.ai
Botgate AI is an AI-powered Conversational Marketing, Sales & Messaging Platform that helps businesses to interact more with their potential clients. Our secure cloud-based platform leverages best-in-class AI and machine learning tools to generate the most efficient conversations. We assist businesses to grow faster with Lead Capturing & Qualifying conversation flows. Botgate AI provides continuous interaction with your potential clients by enhancing the Lead Generation process and speeding up the sales cycle.
Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
OneHash
onehash.ai
OneHash CRM is a cloud-based, robust, scalable, agile, affordable and fully featured, FaaS solution with CRM, ERP, HCM, Project Management, Help desk and other SaaS that your company needs, at the prices of FOSS for exponential growth and development. We are determined to serve 95% of the SMBs across the globe with a smart, affordable, agile and secure CRM solution that will ensure sustainable growth. World class service at pocket friendly prices is our USP, and we abide by what we promise.
6sense
6sense.com
Reinvent the way your company creates, manages, & converts pipeline to revenue. Our ABM software reveals revenue insights that leads to high-quality pipeline, eliminating guesswork & empowering your revenue team with the data and visibility it needs.
HelpJuice
helpjuice.com
Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.
Octane AI
octaneai.com
AI That Grows Your Ecommerce Business Over 3,000 Shopify merchants use Octane AI to power AI Quiz Funnels and AI Insights. Half a billion in revenue generated and counting.
Certainly
certainly.io
Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.
Brainfish
brainfi.sh
Brainfish is an AI-powered help center and content platform designed to enhance customer experience. Its primary function is to provide instant answers to customer questions, serving as an automated self-service interface. This AI tool is designed to learn your content, enabling it to deliver accurate and personalized responses to customer queries. The aim is to reduce ticket volumes, improving overall customer satisfaction. In addition, Brainfish offers real-time translation capabilities, serving global customers in their native language by translating your content to suit their language preferences. One of the compelling features of Brainfish is its functionality that provides insights into customer concerns in real time, assisting customer experience teams enhance the efficacy of the content in their knowledgebase. Furthermore, Brainfish enables the majority of customers to self-serve, reducing the need for extensive customer service interactions. The platform is designed for seamless integration with various human-support software such as Zendesk, Intercom, Salesforce and others, ensuring an improved and efficient customer service experience.
WalkMe US
walkme.com
WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.
Wannadocs
wannadocs.com
Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome interface. Increase user satisfaction and maximize business benefits with Wannadocs today!
Recart
recart.com
Using Recart, e-commerce businesses can grow their SMS and Messenger lists 20x faster and cheaper. Send personalized, conversational messages at every stage of the customer journey: abandoned cart, receipts, shipping notifications, product recommendations, and one-off promotions with almost 100% open and 30%+ engagement rates. Be part of those 150,000 e-commerce brands that saw 20x average return on their investment.
UJET
ujet.cx
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
solvpath
solvpath.com
Tackling up to 80% of your inbound customer support requests. solvpath provides a suite of products designed to automate customer support seamlessly. Take command of your post-sale strategy, improving retention, deflecting cancellations and returns, and significantly reducing refunds to enhance your bottom line. Stay ahead by unlocking an era of efficient, data-driven customer support. solvpath transfers your incoming e-commerce customer requests—phone calls, emails, social media messages, and website visitors—to a quick, dependable support technology. By navigating a guided, easy-to-use, automated visual ticket resolution system, customers can address a range of issues: • Viewing/Revising Orders • Cancellations • Changing Shipping Frequency • Changing Payment Type • Get questions answered quickly • Troubleshoot product • And More!
RevoChat
revo-chat.com
RevoChat is built specifically for Ecommerce. It helps your store sell more by making it easier for customers to shop. It's like having a virtual helper in a real store. This AI able to suggests products just for you and answers questions about orders, products, and return, it just works 24/7. It can even talk in 50 languages! Plus, RevoChat takes care of common questions, so you have more time to improve your products and plan for your business. Integrate with WooCommerce and Shopify.
Registria
registria.com
Trusted by over 150 leading brands across 65 locales worldwide, Registria empowers enterprises to cultivate stronger relationships with the people who own their products. Registria’s Ownership Experience Management (OXM) Platform and flagship solution, ConciergeSM, utilizes data and decision intelligence to drive personalized customer journeys throughout the product ownership lifecycle. Registria enables global scalability with seamless integration into other major applications to help brands deliver exceptional ownership experiences.
ReferralYogi
referralyogi.com
ReferralYogi is a SaaS based Customer Advocacy platform that promises sustainable revenue growth for businesses. It helps them identify their promoters, encourage referrals, manage references & create social buzz for their brands.
Maven AGI
mavenagi.com
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer support. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Their platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. They are laying the foundation for a future where their technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences. Maven AGI is supported by leaders from OpenAI and Google, and backed by top AI investors, including M13, Lux Capital, E14 Fund, and Mentors Fund.
Instadesk
instadesk.com
Instadesk is a full-scene intelligent marketing service brand created by ZKJ, providing a variety of conversational AI products such as intelligent outbound calling, intelligent customer service, digital human employee, intelligent escort, intelligent quality control, and seat assistant.
HelperHat
helperhat.com
HelperHat simplifies AI customer support for your team with instant notifications, conversation management, spam filtering, contact management, and insightful analytics. Simplify your business’s customer support experience with HelperHat’s AI-powered representative. The HelperHat mobile app is designed to help your team manage customer inquiries swiftly and efficiently. With real-time notifications and simplified conversation management, HelperHat ensures that customers get accurate and timely responses whenever they need assistance. Key Features: - 24/7 Customer Support: Support your customers around the clock using AI-powered responses and live chats. - Instant Notifications: Never miss a customer inquiry with real-time push notifications for live-agent requests and new messages. - Spam Filtering: Keep your inbox clutter-free by automatically detecting spam messages with AI analysis. - Contact Management: Access customer contact details instantly to provide personalized customer support via email or phone. - In-Depth Analytics: With AI-powered analytics, monitor and gain actionable insights into your customer satisfaction rates, resolution rates, and other key metrics. - Seamless Collaboration: Empower your team to manage unlimited customer inquiries with AI-powered responses and self-assigned live chats. Elevate your business’s customer support experience with HelperHat and stay connected with your customers anytime, anywhere.
GullChat
gullchat.com
GullChat is a free international intelligent online customer service system: it uses instant messaging, audio and video, AI robots, big data, work orders and other technologies to provide help to customers, and connects to Facebook, WeChat, Shopify, and WordPress with one click , QQ, APP, webpage, Mailchimp and more than 20 popular applications. From customer service to marketing, improving sales conversion, full-scenario enterprise-level SaaS service for customers.
DialOnce
dialonce.ai
DialOnce is a software publisher specializing in generative and omnichannel AI for customer service, with a software suite designed to host, orchestrate and manage customer and advisor contact paths. It provides customers, agents and supervisors with integrated tools to optimize customer service performance and transform the customer experience.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is an NLP (Natural Language Processing) SaaS service platform that automates the analysis and processing of customer feedback by exploiting the power of artificial intelligence and proprietary algorithms. Integrated natively or via API via Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Diabolocom.ai platform is accessible through so-called no-code self-service. A free discovery mode is available to experiment with all the automatic analysis and classification modules to optimize the processing of your customer feedback and your support tickets: problems encountered, themes, products, category, classes, feelings expressed, etc. .etc.
KAISPE Customer Portal
cp.kaispe.com
KAISPE Customer Portal provides your clients with a convenient, self-service option for accessing information and support. Enhance your customers' experience with the KAISPE Customer Portal, offering a comprehensive suite of features. The features empower customers with real-time access to the online order management portal, shipment tracking, and product documentation. You can elevate your customer service to the next level by providing your clients with the information they need. ** Exceptional Customer Experience: You can establish lasting relationships with your customers through strengthened collaboration and streamlined communication. This not only delivers exceptional customer experiences but also reduces your sales team's workload by eliminating repetitive tasks. ** Self-service & Customer-friendly, and Efficient: KAISPE customer portal solution provides a user-friendly platform for clients to access the information they need without the need for assistance, saving time and improving overall efficiency. ** 360° View of Your Customers: Get a comprehensive view of customer data and interactions available on the portal, enabling businesses to understand and anticipate customer needs and tailor their approach accordingly. ** Modern Customer Experience: With the contemporary and up-to-date nature of the solution, you will be providing clients with a streamlined and personalized experience that meets their evolving expectations.