Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
Contify
contify.com
Contify offers a comprehensive Market and Competitive Intelligence platform and News APIs, enabling businesses to collect, curate, and share actionable insights on competitors, customers, industries, and key intelligence topics across the organization.
Upvoty
upvoty.com
Start working on the right user feedback. With Upvoty you are able to gather feedback and make the right product decisions. With Upvoty you can make feedback boards for your users. Your users are able to submit new feature requests and are able to upvote on requests from other users. This way, you as the product owner, are always on top of which feature to build next.
Pay Compliment
paycompliment.com
Pay Compliment is a platform for customers, peers and managers to give direct feedback to the people and organisations they interact with so that customer service levels and employee performance are maintained at the highest possible levels in real time, all of the time. Pay Compliment helps people and organisations reach peak performance and customer service, by providing customers, peers & managers with a platform to give and receive direct feedback.
Wizu
wizu.com
Wizu is an AI conversational survey platform to help marketers effortlessly gather customer and employee experience.
Rapidr
rapidr.io
Tired of losing track of valuable customer insights? Gather prioritized feedback from your customers and teammates – all in one place. Understand what really matters to your business and customers. Rapidr is a customer feedback management software that helps you capture & manage feedback in an organized way. A better way to manage feedback. Say goodbye to one-off spreadsheets, messy Trello boards, chaotic Slack channels, or god-forbid emails. Rapidr makes building remarkable products a breeze and helps you understand what your customers want and, in turn, helps you make savvy product decisions. Stay on top of feedback in one single place.
Swell
swellcx.com
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
GatherUp
gatherup.com
GatherUp is the reputation management platform for multi-location businesses and agencies. They turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. They help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And they are automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.
Great Recruiters
greatrecruiters.com
Great Recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and staffing firms. With Great Recruiters, you can: - Easily capture real-time candidate feedback - Elevate recruiter performance and improve candidate experience - Supercharge your brand and take control of your reputation
MediaRadar
mediaradar.com
MediaRadar's award-winning advertising intelligence solutions deliver timely cross-media insights that are targeted to those that are involved in the media selling, planning, or buying processes. Media selling teams rely on MediaRadar to prospect for new business, create compelling pitches and connect with the right buyers. Agencies and marketers use MediaRadar to create the best media mix, monitor their competitors, and uncover new advertising opportunities.
Survicate
survicate.com
Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.
WEVO
wevo.ai
WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
BOSCO
askbosco.io
ASK BOSCO® is an AI-powered digital marketing analytics platform that helps marketing teams make better, data-driven decisions. Our easy-to-use interface provides a single source of truth, giving marketers real-time visibility into performance across all campaigns and channels. Using cutting-edge machine learning, ASK BOSCO® identifies new opportunities to generate more revenue across existing and new channels. We also provide predictive analytics capabilities, allowing marketers to create personalized reporting dashboards and forecast future campaigns with unrivaled accuracy. Our unique ASK BOSCO® Index ranks your domain against the closest competitors in your category. This index is a measure of your online footprint and how effective you are with investment in organic and paid media channels. How does ASK BOSCO® work? ASK BOSCO® works by collecting data from a variety of sources, including your website, social media, and ad campaigns. This data is then analyzed by our AI engine to identify trends, patterns, and opportunities. ASK BOSCO® also uses machine learning to predict future performance. This allows you to make better decisions about your marketing budget and campaigns. What are the benefits of using ASK BOSCO®? There are many benefits to using ASK BOSCO®. Here are a few of the most important ones: - Better decision-making: ASK BOSCO® provides you with the data and insights you need to make better, more informed decisions about your marketing campaigns. - Increased revenue: ASK BOSCO® helps you identify new opportunities to generate more revenue from your existing and new channels. - Improved efficiency: ASK BOSCO® automates many of the tasks involved in digital marketing, freeing up your time so you can focus on more strategic activities. - Reduced costs: ASK BOSCO® can help you save money on your marketing campaigns by optimizing your budget and targeting your campaigns more effectively. If you're looking for a way to improve your digital marketing performance, ASK BOSCO® is the perfect solution for you. Contact us today to learn more about how we can help you achieve your marketing goals.
ClearFlask
clearflask.com
A better way to manage product feedback. Open-source Ideation Tool for Feedback, Roadmap and Announcements.
Pathmatics
pathmatics.com
Pathmatics advertiser database and digital marketing intelligence platform bring transparency to your competitor's digital ad strategies.
Watchful
watchful.ai
Watchful is the first and only product strategy intelligence solution solely focused on revealing your competitors’ product strategy. Our solutions help automate and amplify competitive research, producing impactful insights that enable product teams to accelerate deliveries, reduce costs and fuel growth. Fortune 500 companies trust Watchful to drive better decision-making and to keep them ahead of their markets. For more information, please visit https://www.watchful.ai/
SocialPeta
socialpeta.com
SocialPeta is the world’s leading advertisement creative spy and analysis platform, dedicated to offering top ads creative and marketing strategy for both advertisers and publishers. Serving as an essential ad and marketing intelligence platform, SocialPeta focuses on Ad Intelligence、Cost Intelligence、Ad Creatives, Audience Insight, Advertising Strategy, etc. SocialPeta helps users in the in-depth analysis of advertising trends with the detailed graphical representation of the fluctuations in an organized manner. The massive database of SocialPeta is fetched from 73 top publishing networks across 46 countries. This database contains over 980M ad creatives. Intelligence with Ads, Market, Cost, App, Audience, eCom & Brand. Help you develop your business in all marketing decisions. Currently, we had more than 200 enterprise clients include Google， Supercell，iGG，Fun Plus，Bigo Live，37games，etc.
Adthena
adthena.com
Adthena is an award-winning market intelligence platform for paid search advertising. Our unique AI technology and machine learning models give you a clear view of market shifts and all the moves your rivals make across the search landscape. Which means you can make informed, strategic decisions and drive more value from your PPC budget, from maximizing ROI to protecting your brand. Powerful stuff. And you can’t get it anywhere else. Partner with us to shape your paid search strategy for success. AWARDS & RECOGNITION: -- Best Software Innovation (Local View) - US Search Awards 2021 -- Best Search Software Tool (Local View) - US Search Awards 2021 -- Best Software Innovation (Local View) - UK Search Awards 2021 -- Best Use of Data (PPC) - Silver (Adthena x Staysure Insurance) - UK Search Awards 2021 -- Best Use of Search - Finance (PPC) - Global Search Awards 2021
AnyRoad
anyroad.com
AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.
Customer Thermometer
customerthermometer.com
Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.
TRACX
tracx.com
TRACX : Tracking Customer Experience and Interactions TRACX is an experience management platform that works for you. Using industry standard surveys that can be easily customised and extended, TRACX turns feedback into actionable insights that can improve experiences.
Delighted
delighted.com
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.
Smile
smileweb.net
We are a Startup that offers technological solutions to companies and organizations so that they can know the opinion and level of satisfaction of their customers and employees in real time. We have a web platform that allows our users to measure and analyze different metrics in relation to the data obtained. This allows companies to know their NPS and is a fundamental tool for decision making.
Mpulse
mpulse.net.in
MPULSE is a Total Customer Feedback Solution, to measure customer satisfaction in Real-time with an amazing blend of IoT hardware, backed by an insightful dashboard. Where can it be used? Retail Stores, Supermarkets, Hotels, Restrooms, Vehicle Service Centres and Employee Cafeteria. Whatever be your industry, Mpulse can help to know your customers better. And convert unsatisfied customers into loyal promoters, resulting in increased revenues. Why Mpulse: * Plug-and-Play model. * Robust and elegant design. * Real-time feedback capture with embedded SIM. * Dashboard on Web and Mobile App Customer feedback devices, Employee Feedback Devices, Patient Feedback Terminals and Restroom Feedback Devices.
Feebak
feebak.com
feebak by Fantacode is a comprehensive survey solution designed specifically for Genesys Cloud with which organizations could design and offer dynamic end-call surveys to their callers. Loaded with tons of business-friendly features such as easy to use survey builder, detailed dashboards & result notifications and full integration into Genesys Cloud, feebak is a must-to-have companion in every Genesys Cloud organizations.
Tellwut
tellwut.com
Tellwut is a North American online community of individuals providing their feedback and opinions on various topics through the Tellwut online survey tool and social media platform. Tellwut members participate in surveys and social media activities; earning rewards while being engaged in the Tellwut community experience. Tellwut panel members are an ideal option for achieving full base sample sizes, survey top-ups, or panel build/recruit. Tellwut grows its 18+ base using various methods; making a good portion of its 500,000+ panel unique from traditionally sourced panels. Tellwut provides sample solutions globally through affiliates and trusted partners, offering competitive sample pricing worldwide
Insocial
insocial.eu
With Insocial, users give their customers a voice. They can send out effective and easy-to-fill-in surveys throughout the customer journey. Results can be analyzed in personalized dashboards, enabling users to start taking action. Insocial helps transform companies by creating an omnichannel experience. Lastly, it allows users to showcase customer reviews, boosting online sales. Insocial enables the collection of customer feedback at any moment during the customer journey, providing actionable insights that can be used to optimize customer experience. What makes it unique is its personal and flexible service. It helps transform organizations into completely customer-focused entities that excel over competitors in terms of customer experience.
Glanceable
glanceable.io
Glanceable is a leading SaaS provider that specializes in aggregating and analyzing vast amounts of reviews and comments using advanced natural language processing (NLP) techniques. It consolidates both public sources (Yelp, Tripadvisor, Facebook, etc.) and private/internal datasets onto a unified platform. Leveraging state-of-the-art technology and unique features, it empowers users to sift through the clutter, identifying key customer insights and pain points. The platform offers tailored analytics, whether examining global, regional, or local perspectives. Each client's experience is custom-fitted, and their feedback drives continuous improvements, ensuring that goals are always within reach.
Asklayer
asklayer.io
Asklayer provides zero-friction micro surveys and NPS feedback widgets that significantly outperform traditional long-form surveys. Asklayer surveys can be displayed on websites, sent via email, and accessed via link or QR code. Its micro-surveys are fun and less intimidating than long-form surveys, encouraging users to interact. Every interaction is captured, and users do not need to submit a form at the end, ensuring maximal data capture without disrupting the browsing experience. Coupons can be generated in real-time to motivate users to complete surveys, and emails can be captured and pre-segmented based on their answers for high-powered lead generation. Asklayer can connect to many services and can tag users based on their answers for easy outreach, marketing, and management afterward. Asklayer strongly believes that data should belong to its users. All raw survey data is made available for export and self-analysis. Some of its advanced features include: - 15+ question types - Branching logic - Tagging of users based on responses - NPS and CSAT score calculation - Charting with moving averages - Result cross-tabulation - Post-purchase emails - And much more! Common use cases include: - Surveys - Polls - Questionnaires - Lead generation with auto-segmentation - Market research - NPS & CSAT tracking - Post-purchase follow-up email surveys - Page feedback and improvement surveys - Attribution surveys
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