Page 15 - Top Google Cloud Platform Alternatives

UbiOps

ubiops.com

Turn your local analytics scripts into powerful data-driven applications! UbiOps is an easy-to-use deployment and serving layer for your data science, AI & ML code. It turns your Python & R models and scripts into live web services, allowing you to use them from anywhere at any time. From simple data processing functions to complex machine learning (ML) & AI pipelines. With UbiOps you can easily run them behind your own applications, websites or inside your data/IT infrastructure. Without having to worry about security, reliability or scalability. UbiOps reduces development costs significantly, increases productivity of your data science team and decreases your time to market. UbiOps can be used as a Software-as-a-Service (SaaS) or installed in your own (cloud) environment. You can use UbiOps from our WebApp, or work with our Command Line Interface or our Python/R client for integrations. Offering maximum flexibility to fit it in your existing data science stack and processes.

SentiSight.ai

sentisight.ai

SentiSight.ai is a web-based platform that can be used for image labeling and for developing AI-based image recognition applications. It has two major goals: the first is to make the image annotation task as convenient and efficient as possible, even for large projects with many people working on image labeling, and the second is to provide a smooth and user-friendly interface for training and deploying deep neural network models. The ability to perform both of these tasks on the same platform provides the advantage of being able to label images and then train and improve models in an iterative way. SentiSight.ai offers powerful features, such as: * Image labeling. * Smart labeling tool. * Shared labeling projects and time tracking. * Classification model training. * Object detection model training. * Online and offline models (free 30-day trial available). * Pre-trained models. * Image Similarity search.

AskHandle

askhandle.com

AskHandle is a personalized AI support system that leverages advanced generative AI and natural language processing (NLP). It provides an exceptionally user-friendly and straightforward way to create and manage AI-powered chatbots, enabling businesses to streamline and personalize both their internal and external customer support.

Recombee

recombee.com

We provide personalized content, product, and search recommendations as a service to increase our clients’ revenues, increase their user satisfaction and help their businesses grow. Using our simple-to-use integration, our users can enjoy a hands-on experience with our services by joining a 30-day unlimited free trial. Based in Prague, we serve over 300+ satisfied clients around the globe who are happy to share their experiences.

Lingpad

lingpad.com

Lingpad is a secure, advanced AI translation tool designed to streamline multilingual customer service and document translation. Its platform empowers businesses to provide seamless multilingual custom support across messaging channels and help centers, thereby enhancing global customer experiences without additional resources. What Lingpad Offers: * Instant AI-Driven Translations: Instant, accurate AI translations in 120+ languages * Customer Service-Focused Solutions: Tailored for support teams, enabling instant localized responses * Help Center Localization: Easily translate and maintain multilingual Knowledge Bases/Help Center and FAQs * Document Translation: Support for 40+ file types * Contextual AI Technology: Understands nuances for more natural translations * Automation: Streamlines manual tasks, reducing time and costs Benefits: * Enhance multilingual customer experiences * Expand globally without language constraints * Reduce operational costs and time spent on translations * Improve response times with instant translations * Maintain consistency across all customer communications Experience all these offerings and benefits with Lingpad's cost-effective pricing, designed to deliver maximum value for your investment. Seamlessly integrates with popular customer service platforms: Zendesk; Intercom; Gorgias; Front; Freshdesk Ideal For: *Customer support teams across any industry * Global businesses * E-commerce companies * SaaS providers * Any organization needing efficient multilingual communication * Any organization needing AI translation

Infinity Hub

infinity.co

Discover what happens before, during, and after every call, and take real actions to drive marketing and operational efficiencies. Infinity is a world class ISO 27001 Certified call intelligence platform with granular visitor tracking capabilities. Infinity enables you to map the entire customer journey and unlock invaluable insights such as the campaigns, webpages, and exact keywords your customers engaged with before they pick up the phone. Pinpointing where call conversions are coming from will help you see the full picture when it comes to analyzing performance. You’ll be able to generate impressive ROI on your marketing spend by totally eliminating the guesswork around what is generating sales. The Infinity Hub is constantly evolving to empower users to create best-in-class customer experiences by enabling them to integrate with the latest versions of Google Ads, Google Analytics, Looker Studio, Hubspot, Salesforce and many more. We also integrate with Instagram and Facebook which means Infinity users can uncover additional value from their social ads. Our Conversation Analytics suite analyses all inbound and outbound calls, at scale, and offers vital insights into what is and isn’t resulting in positive outcomes. Agent ID provides granular insight into individual agent performance so you can create tailored training sessions geared towards creating seamless customer experiences. Some of the results we’ve helped our customers achieve include: 79% increase in conversions for Flight Centre 64% reduction in Customer Acquisition Costs (CAC) for Pendragon 50% reduction in call centre costs for Access Self Storage

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

Amio

amio.io

Amio is an AI conversational platform leading the industry of customer service automation. An easy-to-use and extremely efficient solution helps your customer support team by responding to over 80 % of questions. The customer experience team benefits from 24/7 real-time support across multiple channels. And finally, the sales and marketing departments see an increase in pre-sales engagement with proactive outreach. Amio redesigns the way you interact with your customers by using cost-efficient means of communication. That simultaneously increases the loyalty as your customers can reach you on their preferred channel.

Outgrow

outgrow.co

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

Dashworks

dashworks.ai

Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web interface, Dash AI also has a robust Slack integration. It can be added to company Slack channels where it can auto-respond to frequently asked questions. Dashworks currently integrates with 20+ applications across a company's tech stack.

Yuma

yuma.ai

Yuma AI Ticket Assistant is a powerful AI tool designed to streamline customer support processes. It integrates with Help Desk software, such as Gorgias, and automatically drafts responses to customer inquiries. Yuma is equipped with features to customize the writing style, generate conversation thread summaries, and automatically translate into 15 languages. It also retrieves up-to-date information from Shopify products and pages, allowing agents to provide accurate and personalized responses that align with business needs. Yuma is backed by a Knowledge Base and provides a one-click "reply & close ticket" to save time and boost the productivity of the support team. A 7-day free trial is available to get started and a mailing list is available to stay up-to-date with new product releases and features.

Fini

usefini.com

Fini is a tool that uses AI to convert your knowledge base into a chatbot in an accessible and quick setup process. This tool is developed to provide continuous customer support by addressing customer queries instantly and around the clock. It securely integrates with user's private data and works across various platforms such as Intercom, Zendesk, Confluence, G-drive, Notion, Search, Slack, and Discord, without the need for coding. In addition, Fini utilizes AI to support growth teams at companies by identifying reasons for customer attrition and tailoring personalized experiences to retain them. It provides the capability to predict churn using AI with remarkable accuracy, assisting in retaining users and increasing business revenue. It achieves this by predicting who, when, and the reasons behind churn for every user journey. Moreover, Fini facilitates the user to manage team inboxes efficiently, irrespective of the team's size. It also provides comprehensive reports to track and measure essential metrics, offering insights into the customer support process. Furthermore, Fini uses product usage data to increase revenue per user by identifying upselling opportunities and personalizing product journeys through automated actions using custom APIs. Lastly, Fini has strengthened user retention, as evidenced through customer success stories where companies noted an increase in conversion rates and improved user retention after implementing Fini. It is trusted and used by numerous data-driven tech companies worldwide.

Glassix

glassix.com

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.

Enablex.ai

enablex.io

EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.

Aidaptive

aidaptive.com

Aidaptive is an Artificial Intelligence (AI) and Machine Learning (ML) platform geared towards the eCommerce and hospitality sectors. The predictive AI platform functions to deliver personalized experiences to improve conversion rates for brands. Its key offering includes an AI-powered recommendation engine that utilizes machine learning to generate targeted product suggestions tailored to each customer. The platform is designed to autonomously convert data analysis into actionable insight, thereby upgrading businesses from being merely data-driven to intelligence-driven. The platform also includes features for integrations, enabling businesses to connect the platforms' functionalities with their existing systems seamlessly. Aidaptive has been recognized for its innovative contribution towards facilitating high-efficiency commerce and continues to lead in providing ML technology solutions to brands and consumers. Please note that while Aidaptive offers a demo and free predictive audience lists, terms and details may vary.

GoodAccess

goodaccess.com

GoodAccess is your go-to ZTNA-as-a-service solution. Secure all your digital resources with the most user-friendly solution on the market. Provide least-privilege access from anywhere on the globe with any device platform, to all your business applications, clouds, servers, or routers, and shield your sensitive data from online threats. Top-of-the-market features: * Intuitive least-privilege access control * 35+ cloud gateways worldwide * Backup gateway for high availability * Static dedicated IP address * Traffic encryption * Device health & inventory * SSO, MFA & biometrics * SCIM support for automated access provisioning * Split tunneling * Cloud & branch connectors * Malware and phishing protection with threat intel feeds * Gateway & system-level access logs * 24/7 technical support

Desku

desku.io

Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.

Call Criteria

callcriteria.com

Call Criteria offers affordable, efficient, and scalable quality assurance solutions for your contact center. Our QA solutions include sophisticated true AI (Large Language Model), speech analytics, and traditional human evaluations. Our customized scorecards offer precise feedback to boost compliance, customer satisfaction, and sales performance. With our consultative approach, we help you navigate the complexity amongst all the options, deploy the best solution for your business, and leverage the results to get the best possible improvement outcome possible.

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

Decagon

decagon.ai

Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.

Talkative

gettalkative.com

Scale customer support with brand-trained generative AI Imagine ChatGPT could accurately and securely automate your customer interactions while assisting your human agents on AI live chat, WhatsApp, SMS, and video. That’s Talkative. Talkative: AI-Powered Customer Engagement for B2C Contact Centres Talkative's generative AI chatbot can handle between 50% and 88% of digital queries, freeing your agents to focus on complex issues. Our platform seamlessly integrates AI and human support, ensuring customers always get the help they need. Key benefits: - Slash response times with 24/7, brand-trained generative AI chat and chatbots in 135+ languages - Boost sales with personalised customer service responses that provide intelligent product advice - Reduce costs by automating routine inquiries and seamlessly escalate to AI assisted live agents when needed - Integrate easily with contact centers and CRMs like Mitel, NICE, Salesforce, Microsoft Teams and Dynamics, and Genesys Talkative's intuitive interface empowers agents with AI-powered live chat features like Agent Assist and Suggested Knowledge Responses, dramatically improving efficiency. Extend your reach with chat and chatbots across WhatsApp, SMS, and Facebook Messenger capabilities, all available in a single pane of glass. Get deep insights into customer interactions and behaviour with AI analysis, customisable dashboards, real-time analytics and reporting, and much, much more. With Talkative, leading brands like Bugaboo have seen a 50% reduction in customer service chat queries, while Healthspan's busy contact centre achieved a staggering 88% AI resolution rate for complex product queries - all resolved with AI.

Chat Board

chatboardapp.com

Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.

WIZ.AI

wiz.ai

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features * Hyper-localized: Talkbots can process local and domain-specific vocabularies * Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages * Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

PolyAI

poly.ai

PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Their conversational assistants understand customers, regardless of what they say or how they say it. They serve enterprises where customer conversation is an important part of doing business. Their customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications. Their enterprise clients deploy PolyAI conversational assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, their enterprise clients see improved customer satisfaction, employee retention and operational efficiency. PolyAI was born in the same University of Cambridge lab that pioneered speech recognition. Together, they have published over 200 papers which have been cited over 14,000 times, and registered 7 patents with 4 more pending. PolyAI has offices in London and New York.

Imghippo

imghippo.com

Easily Upload Images on the Internet. Imghippo is a Free Image Hosting platform that allows individuals to upload, share, and manage direct link for free.

Parserr

parserr.com

Parserr allows you to turn incoming emails into useful data to use in various other 3rd party systems. You can use to extract anything trapped in emails such as website inquiries, inbound lead emails or even food orders. Once extracted, we make it super easy to transfer that data into a multitude of 3rd party systems including Excel, Google sheets, CRMs and more. At its core, Parserr is built to be a plug-and-play tool that connects with hundreds of apps and dozens of native integrations. Email Parsing Email parsing is the process of using software to identify and extract specific data from emails to scrape off tons of manual data entry work. Email parsing adopts the concept of data mining that structures your email workflow by exporting crucial lead data to your desired destination. Use cases Email parsing suits a wide range of contexts. Designed to extract data from different sections of your email, parsing can automate workflow and cut back manual data entry budget in, but not limited to Real Estate, IT Services, Marketing and Financial industries

Barracuda

barracuda.com

Barracuda is a global leader in cybersecurity solutions, focusing on protecting organizations from a wide range of cyber threats. Key Features: * Comprehensive Cybersecurity Platform: Barracuda provides integrated protection for email, applications, networks, and data, ensuring a robust defense against modern threats. * Email Protection: Safeguards against spam, phishing, malware, and advanced threats, with specific solutions for Microsoft 365. * Application Protection: Offers web application and API security, including DDoS protection and bot mitigation. * Network Protection: Delivers secure access and advanced network security features, including Secure SD-WAN and Zero Trust Access. * Data Protection: Ensures data integrity with solutions for backup, encryption, and compliance.

Check Point

checkpoint.com

Check Point Software is a leading provider of cybersecurity solutions, offering a comprehensive platform designed to protect organizations from a wide range of cyber threats. Their products include advanced network security, cloud security, endpoint security, and security management solutions, all powered by artificial intelligence. The Check Point Infinity architecture delivers unified security across networks, cloud environments, and workspaces, ensuring proactive threat prevention and real-time response capabilities. With a strong focus on innovation, Check Point aims to safeguard enterprises against evolving threats while simplifying security management. The platform also offers tailored solutions for various industries, including finance, healthcare, and education, and provides extensive resources such as training, incident response, and risk assessment services.

TextMine

textmine.com

Textmine is an end-to-end (E2E) AI-powered knowledge base for your business-critical documents—things like invoices, payslips, tender documents, compliance reports, and even contracts. Textmine consolidates everything into a single operational layer to enable proactive decision-making. It provides increased data transparency while allowing document creation to be more scalable and uniform. Textmine has helped organizations save money and time while reducing their risk profiles and increasing compliance.

ABSOLUTE SECURITY

absolute.com

Absolute Secure Access (formerly NetMotion by Absolute) is one of the company’s core product lines, which was added through the acquisition of NetMotion in July 2021. The product portfolio provides resilient network connectivity for users to securely access critical resources in the public cloud, private data centers, and on-premises. These products allow users to transition from traditional VPN to a resilient Zero Trust approach, without impairing productivity or admin controls. Absolute Secure Access encompasses three products: • Absolute VPN provides security and confidentiality for data in motion by means of encryption and access controls. It also offers benefits to the end user, such as making tunnel and network sessions resilient and optimizing streaming video and audio. • Absolute ZTNA provides a software-defined perimeter via Zero Trust Network Access, creating a context-based, logical access boundary around an application or set of applications – wherever they're hosted. It shields applications from the Internet, making them invisible to unauthorized users. Access policies are enforced at the endpoint, avoiding latency and any data transgression. • Absolute Insights™ for Network offers diagnostic and experience monitoring capabilities across endpoints and network, allowing organizations to proactively monitor, investigate, and remediate end user performance issues quickly and at scale, even on networks that are not company-owned or managed