Page 25 - Top Genesys Cloud Alternatives

Voxie

Voxie

Voxie is a conversational AI platform that enables retail, service, and restaurant brands to engage with customers and enhance revenue through text marketing.

360dialog

360dialog

360dialog facilitates businesses to integrate and manage the WhatsApp Business API for efficient customer communication and interactive messaging.

Customers.ai

Customers.ai

Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.

Deskpro

Deskpro

Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.

Oki-Toki

Oki-Toki

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

Arbeit

Arbeit

Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.

DialLink

DialLink

DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.

Quvu

Quvu

Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.

Diabolocom.ai

Diabolocom.ai

Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.

Cradle.io

Cradle.io

Cradle.io is a communication tool for businesses that enables sales and support teams to connect with customers easily, manage users, and access reporting insights.

Webio

Webio

Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.

Optiwe

Optiwe

Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.

Orlo

Orlo

Orlo is a platform that helps public sector organizations manage digital conversations to enhance citizen engagement and communication.

PBXDom

PBXDom

PBXDom provides detailed reports on call activity by connecting to your PBX or call center, enabling effective monitoring and analysis of phone system performance.

Payemoji

Payemoji

Payemoji is a messaging service that facilitates customer and employee interactions via popular apps like WhatsApp Business, requiring no IT skills or app downloads.

Desku

Desku

Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.

VertexOne

VertexOne

VertexOne is a cloud-based SaaS app that enhances customer experience for utilities and energy providers through tools for customer management and operational efficiency.

Yactraq

Yactraq

Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.

Cention

Cention

Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.

CallMiner

CallMiner

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

Calabrio

Calabrio

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Tegsoft

Tegsoft

Tegsoft is a contact center solution providing omnichannel customer management via phone, chat, email, and social media, with a CRM for personalized service.

XCALLY

XCALLY

XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.

Gradwell Wave

Gradwell Wave

Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.

Hoiio

Hoiio

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.

IVR GURU

IVR GURU

IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.

Cytracom

Cytracom

Cytracom offers cloud-based VoIP and unified communications solutions for businesses, focusing on security, scalability, and compliance for managed service providers and SMBs.

Ocelot

Ocelot

Ocelot is an AI-driven communications platform for higher education that enhances student engagement and integrates campus systems.

IntelliTicks

IntelliTicks

IntelliTicks is a chatbot platform that automates customer engagement and sales, connecting leads with representatives and providing real-time insights and analytics.

FURTHER

FURTHER

FURTHER automates conversations with senior living prospects to enhance lead generation and qualification, ensuring more opportunities are captured.

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Page 25 - Top Genesys Cloud Alternatives - WebCatalog