Page 22 - Top Genesys Cloud Alternatives

DemandHub

DemandHub

demandhub.co

DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.

Esendex

Esendex

esendex.com

Esendex provides SMS, voice, and multichannel communication solutions for businesses to engage customers and streamline interactions.

Graphlogic

Graphlogic

graphlogic.ai

Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.

Alivo

Alivo

alivo.ai

Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.

Robylon AI

Robylon AI

robylon.ai

Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.

PCIPal

PCIPal

pcipal.com

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

isorobot

isorobot

isorobot.io

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

Mindful

Mindful

getmindful.com

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Parlance

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

CommandLInk

CommandLInk

commandlink.com

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

QueueMetrics

QueueMetrics

queuemetrics.com

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Omnie AI

Omnie AI

omnie.ai

Omnie AI is a multi-channel AI assistant platform that helps businesses by providing personalized support, automating responses, and integrating various information sources.

Swiftsell

Swiftsell

swiftsell.biz

Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.

TxtCart

TxtCart

txtcartapp.com

TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.

Velaro

Velaro

velaro.com

Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.

Lang.ai US

Lang.ai US

lang.ai

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Cognigy

Cognigy

cognigy.com

Cognigy provides a conversational AI platform for businesses to create AI agents for customer service, enabling instant, personalized support across multiple channels.

Sociocs

Sociocs

sociocs.com

Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Botmind

Botmind

botmind.io

Automates and optimizes customer support by classifying tickets, suggesting responses, and integrating with existing helpdesk channels to reduce manual work and speed resolutions.

Herbie.AI

Herbie.AI

herbie.ai

Herbie.AI is a voice-enabled conversational AI app that automates customer interactions, handles inquiries, conducts surveys, and supports business operations across various industries.

SwiftFlowBot

SwiftFlowBot

swiftflowbot.com

SwiftFlowBot is an AI chatbot for sales and customer service, automating client interactions, lead generation, and support through integration with various platforms.

Spotlight.ai

Spotlight.ai

spotlight.ai

Spotlight.ai provides sales teams with tools to improve productivity, automate qualification, create personalized materials, and analyze metrics for better strategy and forecasting.

ContactEngine

ContactEngine

contactengine.com

ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.

Sariska

Sariska

sariska.io

Sariska offers APIs and SDKs for integrating video calling, messaging, audio, streaming, and co-browsing into applications across platforms.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

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Page 22 - Top Genesys Cloud Alternatives - WebCatalog