Page 2 - Top Genesys Cloud Alternatives

RingCentral

RingCentral

ringcentral.com

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

Chatwoot

Chatwoot

chatwoot.com

Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.

Voiceflow

Voiceflow

voiceflow.com

Voiceflow is a platform for building and deploying AI-driven conversational agents like chatbots and voice assistants, facilitating collaboration and integration across various channels.

Help Scout

Help Scout

helpscout.com

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

Net2Phone

Net2Phone

net2phone.com

Net2Phone is a cloud-based VoIP service that offers voice, video, and messaging for businesses, enabling communication with features like call management and video conferencing.

GoTo

GoTo

goto.com

GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.

JustCall

JustCall

justcall.io

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

Tidio

Tidio

tidio.com

Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.

Relevance AI

Relevance AI

relevanceai.com

Relevance AI is a platform for businesses to create and manage AI agents that automate tasks across various functions like sales, marketing, and support.

Zoho SalesIQ

Zoho SalesIQ

zoho.com

Zoho SalesIQ is a customer engagement platform for live chat, visitor tracking, and analytics, enabling real-time interaction and support for businesses.

ZoomInfo

ZoomInfo

zoominfo.com

ZoomInfo is a B2B platform providing accurate data and insights for sales and marketing teams to improve customer acquisition and engagement.

tawk.to

tawk.to

tawk.to

tawk.to is a free live chat app for websites that enables real-time messaging and customer support with features like chat history, customizable widgets, and mobile access.

iPlum

iPlum

iplum.com

iPlum provides a separate business phone line with calling and texting features for professionals, ensuring security and compliance for various industries.

ServiceNow

ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

Botpress

Botpress

botpress.com

Botpress is a platform for building customizable chatbots using AI, facilitating integration with tools, analytics, and multi-channel deployment.

ChatBot

ChatBot

chatbot.com

ChatBot allows users to create customizable AI chatbots for customer service and support across various platforms with simple drag-and-drop tools.

Sprout Social

Sprout Social

sproutsocial.com

Sprout Social is a social media management platform that provides tools for publishing, engagement, analytics, and influencer marketing across major social networks.

Appy Pie

Appy Pie

appypie.com

Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.

Qualtrics

Qualtrics

qualtrics.com

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

CallHippo

CallHippo

callhippo.com

CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.

Aircall

Aircall

aircall.io

Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.

Superchat

Superchat

superchat.de

Superchat is a messaging app that consolidates multiple communication channels into one inbox for businesses, facilitating efficient customer interactions.

Freshchat

Freshchat

freshchat.com

Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.

ActiveCampaign

ActiveCampaign

activecampaign.com

ActiveCampaign is a marketing automation platform that helps businesses engage customers through personalized campaigns, CRM, and workflow automation.

Ramp

Ramp

ramp.com

Ramp is an all-in-one platform for managing corporate cards, expenses, and vendor payments, designed to streamline financial operations for businesses.

Zoho Assist

Zoho Assist

zoho.com

Zoho Assist is remote access software that enables IT support with features like unattended access, file transfer, and cross-platform compatibility.

WATI

WATI

wati.io

WATI is a customer engagement platform that uses WhatsApp's Business API for real-time conversations, automated messaging, and team collaboration across various businesses.

Grasshopper

Grasshopper

grasshopper.com

Grasshopper is a virtual phone system for small businesses, enabling users to manage calls, voicemails, and texts using their existing devices without extra hardware.

Vonage

Vonage

vonage.com

The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.

Five9

Five9

five9.com

Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.

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