Page 6 - Top Freshservice Alternatives

Apty

Apty

apty.io

Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.

Middleware

Middleware

middleware.io

Middleware is a cloud platform that consolidates metrics, logs, and traces for real-time monitoring and root-cause analysis, helping developers troubleshoot issues efficiently.

Atatus

Atatus

atatus.com

Atatus is a monitoring platform that provides real-time insights for diagnosing and optimizing web and backend applications.

Zupport AI

Zupport AI

zupport.ai

Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.

AvePoint

AvePoint

avepoint.com

AvePoint provides a platform for optimizing and securing SaaS operations, focusing on management and backup solutions for Microsoft and other collaboration environments.

Richpanel

Richpanel

richpanel.com

Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.

Cortex

Cortex

cortex.io

Cortex is an Internal Developer Portal that centralizes engineering tools and tasks, improving efficiency, software ownership, and production readiness for development teams.

WalkMe US

WalkMe US

walkme.com

WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.

PagerTree

PagerTree

pagertree.com

PagerTree is an app for managing on-call schedules, routing alerts, and coordinating incident responses among team members efficiently.

BigPanda

BigPanda

bigpanda.io

BigPanda is an IT operations platform that automates incident management and response by correlating data across hybrid infrastructures.

DialOnce

DialOnce

dialonce.ai

DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.

BotsCrew

BotsCrew

botscrew.com

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

Layerise

Layerise

layerise.com

Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.

eGain

eGain

egain.com

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Ingeniux

Ingeniux

ingeniux.com

Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.

Zenduty

Zenduty

zenduty.com

Zenduty is an incident management platform that streamlines alerting, task delegation, and communication for effective incident response and management.

Xitoring

Xitoring

xitoring.com

Xitoring monitors IT infrastructure performance, providing uptime checks, server metrics, and alerts through various channels for effective management.

Chatmasters

Chatmasters

chatmasters.io

Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.

Rootly

Rootly

rootly.com

Rootly is an on-call and incident management app that uses AI to streamline incident response and alerts, integrated with Slack for efficient communication.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

FelixSphere

FelixSphere

felixsphere.com

FelixSphere is a SaaS management platform that helps businesses manage the life-cycle of digital products and services using an AI IT manager.

AlertOps

AlertOps

alertops.com

AlertOps is an incident management app that automates alert handling and on-call scheduling, improving response efficiency for IT and support teams.

Parloa

Parloa

parloa.com

Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.

Propane Chat

Propane Chat

propanechat.com

Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

CoSupport AI

CoSupport AI

cosupport.ai

CoSupport AI enhances customer support with an AI agent, self-service customer responses, and business insights through automation and data integration.

WalkMe EU

WalkMe EU

walkme.com

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Zingtree

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Whatfix

Whatfix

whatfix.com

Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.

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