Page 17 - Top Freshdesk Alternatives

ISI Analytics

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

QueueMetrics

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Propane Chat

Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.

BotsCrew

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

Layerise

Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.

Ada

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Velaris

Velaris is a customer platform that helps businesses collect, analyze feedback, and automate tasks to improve customer satisfaction and retention.

Velaro

Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.

Lang.ai US

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Sociocs

Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.

Futr

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

SupportBench

SupportBench is a customer support software that streamlines ticket management and enhances workflow efficiency using AI for prioritization and workload balancing.

Desk.Help

Desk.Help is an AI-driven customer support app that generates help documentation, offers a 24/7 chatbot, and provides ticket and live chat options for assistance.

Ascendo AI

Ascendo AI provides AI teammates to assist B2B technical support and service teams, enhancing efficiency and quality in product support tasks.

Reef.ai

Reef.ai is an AI platform that optimizes customer data for revenue outcomes, providing actionable customer scoring and recommendations to improve engagement and track results.

Edge

Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.

MailMetrics

MailMetrics is a platform for large organizations to manage and optimize customer communication while ensuring compliance with regulations.

Loris

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Ezist

Ezist manages home appliances, electronics, and vehicles by tracking repairs, storing warranties, and facilitating community connections for user support.

Supsis

Supsis is a live support system that integrates multiple communication channels, automates responses, and provides 24/7 support for improved customer interaction.

Lang.ai EU

Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.

[24]7.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

WalkMe EU

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Olark

Olark is a live chat tool for websites that enhances customer support and engagement through real-time communication and automation features.

Terminus

Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.

Cordless

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Apptivo

Apptivo is a cloud-based platform providing integrated business apps for managing tasks across sales, marketing, billing, and support.

Tenfold

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Usetiful

Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.

Pluspoint

Pluspoint helps businesses manage customer reviews through automated feedback collection and real-time alerts to improve local SEO and attract organic traffic.