Page 16 - Top Freshdesk Alternatives

Pega

Pega

pega.com

Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.

Coax

Coax

coax.com.au

Coax is a communication app for small and medium businesses that streamlines messaging, invoicing, and customer engagement in one platform.

Cust

Cust

cust.co

Cust is an AI-powered customer success platform that helps teams engage and support smaller customers through personalized success plans.

Ajust

Ajust

ajust.com.au

Ajust is an app that helps consumers resolve issues with businesses, cancel subscriptions, negotiate deals, and manage complaints using an AI-supported platform.

Rezo.ai

Rezo.ai

rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

eGain

eGain

egain.com

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Zupport AI

Zupport AI

zupport.ai

Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.

DemandHub

DemandHub

demandhub.co

DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.

WalkMe US

WalkMe US

walkme.com

WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.

Pitney Bowes

Pitney Bowes

pitneybowes.com

The Pitney Bowes app supports businesses in shipping, mailing, and customer engagement with tools for operations, data management, and secure payment processing.

EngageLab

EngageLab

engagelab.com

EngageLab offers a cloud communication platform for customer engagement, featuring tailored message marketing, user segmentation, multilingual notifications, and multi-channel integration.

SalesLens

SalesLens

saleslens.io

SalesLens analyzes team conversations and sales data to provide insights and reports for performance improvement and coaching.

Graphlogic

Graphlogic

graphlogic.ai

Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.

Alivo

Alivo

alivo.ai

Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.

Robylon AI

Robylon AI

robylon.ai

Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.

Real Time Feedback

Real Time Feedback

realtimefeedback.com

The Real Time Feedback app enables real-time feedback collection from customers via QR codes and NFC tags, allowing businesses to address concerns instantly and improve service.

Customer Radar

Customer Radar

customerradar.com

Customer Radar helps businesses manage their online reputation by capturing feedback, analyzing customer interactions, and improving service quality.

Shopl

Shopl

shoplworks.com

Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.

PCIPal

PCIPal

pcipal.com

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

isorobot

isorobot

isorobot.io

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

Mindful

Mindful

getmindful.com

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Parlance

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Collab

Collab

collab.com

Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

CommandLInk

CommandLInk

commandlink.com

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

QueueMetrics

QueueMetrics

queuemetrics.com

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Propane Chat

Propane Chat

propanechat.com

Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.

BotsCrew

BotsCrew

botscrew.com

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

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