Page 11 - Top Freshdesk Alternatives

Plumsail

Plumsail

Plumsail automates document management and workflows, offering tools for document generation, PDF manipulation, and integration with Microsoft 365 and SharePoint.

Threado AI

Threado AI

Threado AI is an AI assistant that streamlines knowledge access for teams and integrates with Slack, MS Teams, or Chrome.

Comm10

Comm10

Comm10 is a communication platform that helps businesses manage customer interactions through live chat, messaging, and ticketing across multiple channels.

FreedomVoice

FreedomVoice

FreedomVoice is a cloud business phone app offering VoIP calling, virtual numbers, call routing, voicemail/SMS, CRM integration, call transcription and analytics.

chatlyn

chatlyn

Chatlyn is an AI-based platform for automating customer communication across multiple channels, enhancing engagement, and providing analytics while being GDPR compliant.

Ring.io

Ring.io

Ring.io is a sales engagement platform that integrates with CRM systems to improve outbound sales through SMS, email, and calls, while providing analytics and automation features.

Crexendo

Crexendo

Crexendo is a cloud communication platform providing UCaaS and CCaaS solutions, facilitating voice, video, and collaboration for businesses of all sizes.

Rasa

Rasa

Rasa helps developers create conversational AI applications like chatbots and voice assistants, focusing on natural language understanding and multi-channel deployment.

GhostDraft

GhostDraft

GhostDraft is a cloud-based document creation and management app for insurance, financial services, and legal sectors, enhancing customer communications and operational efficiency.

CX Genie

CX Genie

CX Genie is an AI-powered customer support platform that automates tasks, offers multilingual support, and integrates with popular platforms for enhanced efficiency.

Convin

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

BoldDesk

BoldDesk

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

SuperDesk

SuperDesk

SuperDesk is a generative AI-powered IT and customer service desk platform, integrated with various cloud services and management tools for scalable automation.

Chatlio

Chatlio

Chatlio integrates live chat with Slack, allowing website visitors to communicate directly with support agents without needing additional tools.

Glassix

Glassix

Glassix is an AI-powered messaging platform that streamlines customer communication across various digital channels and automates responses to enhance support efficiency.

Assembled

Assembled

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

Mojo Helpdesk

Mojo Helpdesk

Mojo Helpdesk is a cloud-based customer support tool that centralizes and streamlines ticket management for IT support and customer service teams.

Capturi

Capturi

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

NewOaks AI

NewOaks AI

NewOaks AI is a chatbot platform that allows SMBs to handle customer queries and appointment scheduling via SMS, enhancing communication and lead management.

Helpshift

Helpshift

Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.

Apty

Apty

Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.

ClickConnector

ClickConnector

ClickConnector is a customer support platform that combines ChatBot workflows, AI, and human support to enhance customer service efficiency and experience.

MSG91

MSG91

MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.

Playvox

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

AiTrillion

AiTrillion

AiTrillion is an all-in-one marketing automation platform for eCommerce, offering tools for loyalty programs, email marketing, product reviews, and customer engagement.

Table Duck

Table Duck

Table Duck is a cloud platform that centralizes customer communication through live chat, email, and social media, featuring an AI chatbot for 24/7 support.

Mailparser

Mailparser

Mailparser extracts structured data from emails and attachments, automating data transfer to other applications with custom parsing rules.

Grasp

Grasp

Grasp is a cloud app that centralizes customer communication channels into one inbox, helping businesses respond to inquiries efficiently.

DYL

DYL

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

DigitalGenius

DigitalGenius

DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.

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