Page 15 - Top Freshchat Alternatives
BotSpice
botspice.com
BOTSPICE is an innovative platform solution for users to create DIY WorkBots for upskilling, stakeholder engagement, business process transformation and organisational knowledge management. It can also be integrated with back-end systems via API to achieve desired levels of customisation to facilitate Robotic Process Automation (RPA).
FranklyAI
frankly.ai
FranklyAI is a company that provides training services and a Microsoft Teams integration to help organizations and individuals unlock the power of generative AI technologies like ChatGPT. Key points about FranklyAI: * Training Services: FranklyAI offers core training programs to help organizations and individuals gain mastery in using generative AI tools and technologies. * FranklyAI for Microsoft Teams: This is a Microsoft Teams app that provides secure, moderated access to generative AI capabilities directly within the Teams platform. This allows employees to utilize AI assistants like ChatGPT in a controlled corporate environment. * Bespoke Solutions: FranklyAI also develops customized generative AI solutions tailored to the specific needs and requirements of their business clients. The website highlights how organizations that embrace generative AI are expected to outperform those that don't, as it can boost employee productivity and save time and money. The FranklyAI Teams app is positioned as a way to unlock the potential of these technologies while maintaining security and control. The site includes customer testimonials, information about FranklyAI's team and approach, as well as examples of their work featured in various media outlets. Overall, Frankly.ai seems to be focused on driving the adoption of generative AI technologies within the enterprise space through their training, software integrations, and custom solutions.
eBotify
ebotify.com
eBotify is an AI-driven conversational bot-building platform to create tailor-made chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business.
crafter.ai
crafter.ai
Crafter.ai: A conversational AI platform that combines rules, machine learning, and generative AI to enable users of all experience levels to create chatbots and virtual assistants quickly and easily.
Codar.io
codar.io
Codar.io is an all-in-one digital marketing platform designed to streamline various aspects of online marketing for businesses. It integrates multiple tools and features to enhance marketing efficiency and effectiveness. These include chatbots for platforms like Facebook, Instagram, Telegram, and WhatsApp, as well as capabilities for eCommerce, SMS/Email marketing, and social media management. The platform is known for its ease of use and affordability, making it accessible for small to medium-sized businesses looking to improve their online presence and customer engagement. Users can automate responses, manage marketing campaigns, and analyze performance, all within a single interface Product Hunt.
OCA
ocaindonesia.co.id
OCA is your Omni Communication Assistant. A web-based omni-communication dashboard founded in 2019 and a member of Telkom Group. We provides a real-time communication solution to help you gaining awareness, improve customer experiences and creating comprehensive communication strategy for your business.
Lucy
lucy.ai
Lucy is a one-stop AI-powered knowledge platform for all the data an organization owns and licenses. She was shaped by the needs of our clients and she continues to evolve with the market. Lucy exists to amaze, delight, and empower knowledge workers.
Louisebot
louisebot.com
LouiseBot is the ultimate AI chatbot solution for intelligent and interactive conversations. With this cutting-edge technology, they offer a customizable text-based chatbot that seamlessly blends with their brand, catering to their unique requirements. This powerful tool is designed to engage visitors from all corners of the globe, transforming each interaction into a golden opportunity for conversion. But LouiseBot is more than just a chatbot it's their ticket to international success. Say goodbye to language barriers and hello to a global audience. With this chatbot, they can tailor their conversations to perfection, ensuring every visitor receives personalized attention and an exceptional customer experience. Boost their conversion rates and connect with customers like never before, This advanced AI technology understands and responds to their customers' conversations in real-time, providing precise solutions tailored to their individual needs. And unlike human agents, this tireless chatbot never tires, offering 24/7 support every day of the year. Elevate their customer service experience and guarantee round-the-clock assistance for their clients with the help of LouiseBot.
Scotty AI
scottytechnologies.com
Meet Scotty, your all-in-one conversational AI solution, from sourcing to onboarding and beyond! With Scotty AI, you'll experience: * Instant and personalized responses to all your applications and queries, 24/7, through voice and text * Seamless integration across systems of records (ATS HCM, ERP, CMS, CRM), point-solution ISVs, websites, and collaboration channels (Teams, Slack,...) * Effortless management of the entire hiring journey, from sourcing to workforce management * The ability to handle +500.000 conversations at the same time * Automation capabilities, freeing up resources, and accelerating your path to success Scotty AI automates and supports any business process as a conversation at spectacular speed and scale, both in- and outbound, in text and voice channels, and in more than 100 languages. Scotty's unique power lies in its ability to deliver a hyper-personalized experience to all involved parties. Candidates and hiring teams are in for an unforgettable experience at every step of the way.
Chatchamp
chatchamp.com
Chatchamp allows e-commerce businesses to increase website conversions, revenue and to improve customer satisfaction by using scalable digital sales agents. At any time, Chatchamp's digital product consultants - chatbots - provide customers with professional, automated advice on websites and a breathtaking customer experience. Within minutes, the solution is easily integrated into the shop and together with Chatchamp's team the products are implemented in no time.
ArrowChat
arrowchat.com
ArrowChat is a social networking software with MySQL compatibility and major internet browsers support.
Chatlio
chatlio.com
Chat with your website visitors directly from Slack. You don't need another chat client to talk to your customers. Simple one minute install. Visitors to your site then can instantly chat with you about pre-sales questions, support issues, etc. while you and your team respond directly from Slack without any additional tools to install or use.
OvationCXM
ovationcxm.com
OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.
Apizee
apizee.com
Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users.
QuickReply.ai
quickreply.ai
QuickReply.ai is a ready-to-use WhatsApp commerce solution for online store's platforms such as Shopify, WooCommerce, Magento, etc. Within minutes of plugging in, QuickReply syncs information about the store’s: 1. Products, 2. Inventory, 3. Coupons, 4. Customers, 5. Orders. It comes with automated pre planned WhatsApp campaigns for : 1. Recovering Abandoned Carts 2. Order Alerts 3. Order Confirmation 4. Convert COD Orders To Prepaid 5. Upsell & Cross Sell Products 6. Promotional Broadcast with personalized discount coupons and messages 7. Order Refund / Replacements 8. Getting Feedback. and much more... The rest 30% are transferred to one-inbox for human agents to take quick action and to serve their customers faster.
DigitalGenius
digitalgenius.com
DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice
konversable
konversable.com
Konversable is a powerful chat solution designed to delight your customers and convert more enquiries. Our solution can be used across many different use cases. The Konversable has been designed to help our clients in a number of ways: * Clients with Live Chat backup enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App. * All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use. * Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly. * Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Whatsapp chats and Messenger chats. Reactive and proactive features to increase enquiries, chats, and conversions.
CBOT
cbot.ai
CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.
Sociocs
sociocs.com
Sociocs is a customer communication tool for your business. It helps you acquire and retain customers, build online reputation, deliver awesome customer service experience, and grow your business. Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and SMS notifications using a single tool shared by your team. Supported channels on Sociocs: Facebook Messenger, Facebook Post Comments, Mobile App Reviews, Google Business Reviews, Google Business Messaging, Texting/SMS, Telegram Messaging, Web Chat, WhatsApp Messaging, Website Forms.
Mongoose
hellomongoose.com
From text to chat, make every message count. Mongoose believes that having the right communications between the right people at the right time helps students, alumni and staff reach their goals and aspirations. Colleges and universities enjoy as much as a 200% inquiry increase, a 98% student retention rate, and doubled donations with Cadence, the industry’s first and only solution built by higher ed professionals for higher ed leaders. Cadence engagement solutions empower 750+ institutions to advance and inspire students’ success by increasing enrollment, engagement, retention, and alumni gifts.
Dialogview
dialogview.com
Conversational AI Platform | Omnichannel Integration | AI-Powered Virtual Agent Dialogview is a conversational AI platform that helps enterprises achieve a powerful omnichannel customer experience with communication and collaboration tools. Dialogview will provide a one view interface for various channel interactions, including webchat, SMS, and other popular messaging applications. With the help of real-time collaboration tools, dialogview can humanize the customer experience. Dialogview helps your business to accomplish improved Customer Experience, Customer Journey, and Customer Feedback, thereby enabling 360-degree connectivity with the agent.
Unifonic
unifonic.com
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/.
AiTrillion
aitrillion.com
Experience Marketing Automation Powered With Actionable Artificial Intelligence - Get AiTrillion! AiTrillion is the first-ever SaaS-based Artificial Intelligence enabled – all-in-one marketing platform for eCommerce sellers. It’s 11+ customer engagement channels integrated with analytics built for the eCommerce industry, we at AiTrillion specialize at connecting the dots between millions of customers across 175+ countries. Everything you are looking for is packed under one roof with its Integrated & Innovative features. Email Marketing Automation Loyalty Rewards Program Product Reviews + Q&A Web Push Notifications Affiliate Marketing Recurring Memberships Form Builder Ai Workflow Automation Smart Popups Announcement Bar Product Recommendation
Toonimo
toonimo.com
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want to help bolster user adoption of new or currently used software solutions, but don’t want to force employees to sit through hours of eLearning modules or read user manuals, Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing, and fulfill tasks on the fly. Toonimo places the trainer next to you at the point of need using text bubbles, effects and audio creating an impactful self-serve environment. The result is a dramatic rise in user adoption, internal training cost savings enterprise wide, higher employee morale and increased efficiency fulfilling tasks. Use Cases : - Employee training - Onboard new customers - Reduce customer support - Improve website conversion - Change management Main Features: - Real time human voice guidance - Rich media effects - Step-by-step Walkthroughs - Self-service editor - Multi-language support - A/B testing - Reporting and analytics And much more...
Comments Analytics
commentsanalytics.com
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement
PropFuel
propfuel.com
PropFuel is a SaaS platform helping associations turn broadcast communications into conversations. These conversations capture the Voice of the Member, identify individual needs and streamline one-on-one engagement.
Makerobos
makerobos.com
At Makerobos, we form deep-rooted business relationships, counselling our clients through their AI journey from Strategy & Innovation to Deployment. We're dedicated to growing our clients’ in-house AI capability. We help them transform their unique data and organisational expertise into valuable IP assets. We leverage the best-in-class AI technology. Trusted by several leading global enterprises, MakeRobos is fastest growing AIaaS company
SocialNowa
socialnowa.io
SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet
Table Duck
tableduck.com
Table Duck is a cloud-based platform to manage and automate customer conversations, all from one inbox. It allows businesses to provide customer support 24/7 and increase CSAT scores. Messaging channels like live chat, email and social messaging channels like Facebook Messenger come together in one place. A non-scripted, AI- driven chatbot provides natural, human-like interactions with customers. Pre-trained models allow easy implementation, within minutes. Supported languages are English, Spanish, French, German, Dutch and Swedish.
Futr
futr.ai
Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required