Pay Compliment
paycompliment.com
Pay Compliment is a platform for customers, peers and managers to give direct feedback to the people and organisations they interact with so that customer service levels and employee performance are maintained at the highest possible levels in real time, all of the time. Pay Compliment helps people and organisations reach peak performance and customer service, by providing customers, peers & managers with a platform to give and receive direct feedback.
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
Avion
avion.io
Avion helps product teams plan in the most user-centric way possible. Our platform places an unapologetic focus on user story mapping as a way to craft a backlog that aims to deliver user outcomes and value. Avion is used by remarkable product teams globally, including Mercedes-Benz, Vodafone, Heinz, Siemens and many more.
FeedNotch
feednotch.com
FeedNotch is simple yet powerful tool that helps software owners and their teams to collect, organize, analyze and collaborate to build customer feedback driven products. Through a powerful widget you can collect users' insights, be bugs/issues, ideas or other feedback as they use you software. This helps use to immediately file these concerns without have to navigate to different domains and tools or even write long emails to your team. FeedNotch boundaries are endless and we still growing our team and building a better platform for our users to build meaningful software.
Wizu
wizu.com
Wizu is an AI conversational survey platform to help marketers effortlessly gather customer and employee experience.
Elements.cloud
elements.cloud
Elements.cloud is the Change Intelligence platform that helps you accelerate your time to value for business transformation. It allows you to make intelligent change decisions based on a shared understanding of systems configuration, with powerful impact and dependency analysis, linked to business analysis documentation. Powered by AI, it can generate process maps, create complete user stories, recommend solutions, and chat to your data. It brings teams together and breaks down silos of knowledge. Changes are implemented faster with confidence. Rework is reduced. User adoption soars.
Workhall
workhall.com
Workhall is a cutting-edge Business Operations Support (BOS) platform designed to streamline and simplify the operations of your business activities. Whether you hold a C-suite position, manage a department, lead a team, or contribute individually, Workhall empowers you with an intuitive interface to effortlessly create applications, access real-time enterprise data, delegate tasks, foster collaboration among team members, and seek insights into various aspects of your business. All of this is achieved through natural language prompts and a user-friendly no-code approach, eliminating complexities. Leveraging the power of generative artificial intelligence capabilities, a microservices-based architecture, and a repository of reusable functional components, Workhall stands as a secure, scalable, and user-centric software platform dedicated to supporting and enhancing your business operations. It not only optimizes your current investments but also empowers you to drive continuous improvement throughout your organization.
Rapidr
rapidr.io
Tired of losing track of valuable customer insights? Gather prioritized feedback from your customers and teammates – all in one place. Understand what really matters to your business and customers. Rapidr is a customer feedback management software that helps you capture & manage feedback in an organized way. A better way to manage feedback. Say goodbye to one-off spreadsheets, messy Trello boards, chaotic Slack channels, or god-forbid emails. Rapidr makes building remarkable products a breeze and helps you understand what your customers want and, in turn, helps you make savvy product decisions. Stay on top of feedback in one single place.
Shorter Loop
shorterloop.com
Shorter Loop (new name of Prodeasy) is an all-in-one AI-powered SaaS customer-centric product management and discovery platform for visionary product teams of all sizes & business owners worldwide. Gain insights on customers, problems, strategies, and launch success. Try for free at https://app.prodeasy.com/register Why Shorter Loop? • Gives solutions to these key business and product-related questions: - Who is our Customer? What problems are we solving? Will our solution have a market? Is your strategy financially sound? How will we stay disciplined and focused? Are we executing our strategy? • Ease of Use: User-friendly interface for quick onboarding. • Only platform that seamlessly connects all the agile product development stages of the continuous discovery process • Only platform that will support product management from Ideation to Value Realization. Consists of all the modules - Listen, Collaborate, Ideate, Strategize, Define, Design, Prototype/MVP, Build, Launch, Measure and Learn while keeping customers at the center. • Only platform that supports experiments and idea validation within the tool for all product development stages • Only platform that will provide intelligent coaching through the platform
Retently
retently.com
Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey with its easy-to-personalize and quick surveys, which display as personalized conversations that generate higher-than-average response rates. * Customer Retention: Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent churn or an unflattering online review. Additionally, use its auto-replies to transform a great NPS score into a sparkling online review that will boost visibility and online performance. * Analyze & Predict: Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Gain a better understanding of how clients feel about the product and predict future behavior.
Yabble
yabble.com
Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?
Lang.ai US
lang.ai
Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.
Swell
swellcx.com
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
GatherUp
gatherup.com
GatherUp is the reputation management platform for multi-location businesses and agencies. They turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. They help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And they are automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.
Great Recruiters
greatrecruiters.com
Great Recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and staffing firms. With Great Recruiters, you can: - Easily capture real-time candidate feedback - Elevate recruiter performance and improve candidate experience - Supercharge your brand and take control of your reputation
Accept Mission
acceptmission.com
Accept Mission is Innovation platform that organizations use to collect ideas (campaigns, boards), manage ideas, managing portfolio and dashboarding. We are unique becasue of: - Gamification - Engage users with undercover usage, leaderboards, goals, smart notifications - Integrated platform - all innovation tools in one platform and fully integrated. - Dashboards and reports - measure the success of innovation and optimize. - Integrations - integrate with Excel, task and project management systems, Power BI and security integrations for SSO.
Forsta
forsta.com
Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique, the first customer to figure out is you. Forsta is the new frontier of experience and research technology—a technology company with a difference. The difference is that it collaborates. It listens and designs the solution together with clients. Forsta adapts its market-leading experience and research technology to clients' needs, not the other way around. It exists to inform and inspire decision-makers. Forsta powers the HX (Human Experience) Platform—an award-winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research. This enables companies to gain a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, assists thousands of organizations across various industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software, and Survey software. The award-winning Forsta HX platform has also been recognized in the TMC CUSTOMER Experience Innovation Awards.
Prodhub
prodhub.ai
Build Better Products, Faster. Co-Pilot for Product. Accelerate product development lifecycle tasks with our automation tools, auto-generate PRD's, User stories and accelerate speed to market with our proprietary data and Generative AI.
Howspace
howspace.com
Howspace is a collaborative learning & development software for knowledge workers in enterprise companies, learning services, and associations. With Howspace, you can improve the impact of your learning and development initiatives – at scale, without sacrificing engagement. Howspace empowers organizations to bring their people together to learn, collaborate, and arrive at decisions that drive impact. Its platform guides shared journeys, makes sense of large-scale conversations with AI, and ensures that everyone has a role in creating impact. Howspace is ideal for: - Remote, hybrid and asynchronous collaboration - Ideation and brainstorming - Strategic planning and consulting - Workshops and events - Training programs - Employee onboarding and development - Organizational transformation and change management - Network- and community-building - And much more!
Survicate
survicate.com
Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.
WEVO
wevo.ai
WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.
Insight7
insight7.io
Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversation recording, transcription, and analysis, enabling users to map insights to project goals and collaborate seamlessly within teams. With customization options, users can configure insight categories and taxonomies to align with specific business objectives. Insight7 offers integration capabilities through APIs, allowing for seamless incorporation into existing workflows and tools. Managed services ensure secure data handling and confidentiality, while white-labeling options enable agencies and partners to service clients effectively. Use cases span automated research, customer experience enhancement, and employee engagement analysis. By leveraging AI, Insight7 identifies trends, sentiment, and actionable insights from large-scale interview collections, enabling users to enhance customer satisfaction, loyalty, and employee retention. Insight7 boasts a user-friendly interface, facilitating easy visualization of insights through reports and dashboards, driving stakeholder alignment and decision-making. With enterprise-grade security measures and GDPR compliance, Insight7 prioritizes data privacy and protection throughout its operations. Trusted by numerous organizations, Insight7 accelerates qualitative analysis, streamlining processes and driving impactful outcomes for product teams, startups, consultants, researchers, and CX professionals alike.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
Simplamo
simplamo.com
Simplamo is a modern management software that combines BSC, OKRs, KPI and EOS to align your organization with your business goals, helping you focus on goals and grow revenue. Simplamo provides strong tools for effectively executing your strategies: Vision, OKRs & Goals, Scorecard, Organization Chart, Meeting, Issues, To-dos, Conversation, Process, Performance Report,... Simplamo goes beyond mere software; it provides in-depth guidance, fundamental knowledge, and practical examples to help you create your strategy, ensure alignment within your team, and track progress through weekly dashboards and reports. Start for free at: Simplamo.com
ClearFlask
clearflask.com
A better way to manage product feedback. Open-source Ideation Tool for Feedback, Roadmap and Announcements.
Quixy
quixy.com
Quixy is a cloud-based No Code digital transformation platform for business process management (BPM) and workflow automation. Quixy empowers business users with no coding skills to build unlimited enterprise-grade applications, using simple drag and drop design, ten times faster consequently enhancing organisation wide efficiency, transparency and productivity.
50skills
50skills.com
Transform HR processes and boost productivity with 50skills. Imagine a world where organizations can effortlessly streamline complex workflows and automate repetitive tasks, freeing up valuable time for their HR teams to focus on strategic initiatives and employee engagement. Say goodbye to cumbersome processes and hello to a seamless, stress-free HR experience. The priority is ensuring that HR operations run smoothly, efficiently, and in line with organizational goals. The platform embraces the power of AI to automate tasks like onboarding documentation, candidate screening, and managing routine employee queries, reducing the mental load on HR teams. With 50skills, organizations are not just adopting technology – they are unlocking the potential for their teams to achieve more. 50skills offers intuitive design and seamless integrations tailored to specific needs, whether integrating with existing systems or crafting custom workflows. And it does it all with a dose of personality, because HR shouldn't be a snoozefest. Discover the transformative power of automation with 50skills, where achieving more with less effort is not just a goal, but a reality.
SharpCloud EU
sharpcloud.com
Reduce Decision Gaps. Eliminate Decision Waste. Whitespaces you can't see in your data costs leaders like you, and your companies, money, time, effort, and reputation. But it doesn't have to. Create a shared understanding. See interdependencies. Filter out the noise and make informed decisions, all in one place.
Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
AnyRoad
anyroad.com
AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.
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