Page 3 - Top Ezist Alternatives

MyAlice

myalice.ai

The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.

Zoko

zoko.io

Make WhatsApp your #1 revenue channel. Growing brands need smarter ways to target customers and drive repeat revenue on WhatsApp. Let Zoko turn your WhatsApp number into your #1 revenue channel.

Statusbrew

statusbrew.com

Statusbrew is a social media management platform built around team collaboration; it’s the easiest place to work, discuss, decide, and deliver the best social media experience for your audience. All your social media channels, posts, comments, and messages are now available in one place, not scattered everywhere. So keep your calendar full of amazing content and your inbox empty — or as close to empty as possible. * Manage multiple social media channels and brands with ease. * Give your team access to your brand profiles without sharing passwords. * Schedule and publish posts across multiple social channels & brands in one place. * View, edit, and approve your team’s posts with one tap. * Respond to all your comments, messages, mentions, and reviews across social in one stream. * Quickly get rid of spam, trolls, and bot comments. * Get notifications so you stay focused on what matters. * Measure content performance with real-time analytics.

HappyFox

happyfox.com

HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

FieldPulse

fieldpulse.com

FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement. The software's user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. However, its advanced features make it suitable for companies of any size that are looking to scale their operations. FieldPulse also offers customer management tools, timesheet tracking, booking portals, and franchise management capabilities, making it a versatile solution for various business models. By consolidating these functionalities into one platform, FieldPulse helps businesses reduce administrative burdens, enhance team collaboration, and ultimately drive growth.

Connectly.ai

connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Fergus

fergus.com

Fergus is an innovative cloud-based job management software built for plumbers, electricians, and other trade businesses. Its mission is to give you control and take the pain out of running a trades business. Its software has been purposely designed to free up time and grow trades business revenue. Its streamlined work processes reduce paperwork, while its clever backend works to plug any leaks and maximize profit streams.

Striven

striven.com

Your business at its best. Striven is an all-in-one business management software with everything you need to grow revenue, work efficiently, and improve operations. Striven is a complete software solution—we’ve combined all the core features you need for accounting, sales, projects, management, and reporting into one simple system. Simplify, Unify, Thrive. With Striven, you’ll never need separate and unconnected software applications again. Finally, you can run your entire business from anywhere, on any device.

Apptivo

apptivo.com

Apptivo is a cloud platform of integrated business apps designed for companies of all shapes and sizes. It allows you to manage nearly any business task using Apptivo's apps, from sales and marketing to billing and support, and everything in between. With Apptivo, there is no per-app pricing; you get access to the entire platform starting at just $10 monthly per user. Whether you use Apptivo for a single app or to manage your entire business, it will deliver incredible value to the organization. Its apps cover the complete customer life cycle: * Marketing: Create targeted lists of contacts, build and deliver email campaigns, and track analytics. * Sales: Complete CRM capability with robust contact management, sales pipeline, automation, and reporting. * Help Desk: A powerful ticketing system with email integration, web portal, and time tracking. * Project Management: Manage project schedules via Gantt charts, track time and milestones, and invoice for effort spent. * Field Service: Work order assignment and dispatching, mobile photo, time, and materials capture, and billing. * Quoting and Billing: Build professional quotes and email them to your customer with integrated billing and recurring invoice capabilities. * Order Management: Turn quotes into orders, track inventory and shipments, and bill the customer for your product. * Procurement and Supply Chain: Manage vendors, track purchase orders and invoicing, and manage inventory. Apptivo is used by hundreds of thousands of businesses from 193 countries around the world and can accommodate independent consultants up to billion-dollar enterprises. The flexibility of Apptivo is one of its three primary differentiators: Affordability, Flexibility, and Capability. With its entire suite of business apps available for a single price, it offers rich and powerful features across a wide set of apps that provide unparalleled capability for their value, with best-in-class configuration capabilities that make the system flexible for any type of business.

Channel.io

channel.io

Channel Talk is an all-in-one AI Messenger dedicated to helping you provide VIP-level customer service. We provide live chat, team chat, CRM, marketing, and chatbot features that are designed to help you recognize key customers, and improve the quality of customer engagement at every stage of the customer funnel. It's the closest thing to an in-store customer experience for the online environment, helping you to turn first-time visitors into life-long regulars of your brand.

Treble

treble.ai

treble.ai connects companies with their mobile-first users worldwide, allowing them to easily reach out to their users wherever they are. Our platform empowers businesses to automate their marketing processes and connect WhatsApp with their preferred systems - like HubSpot and Salesforce, saving them time and enabling a more strategic view of acquisition and retention actions. We help companies get over revenue loss by offering a fast option to interact with leads and customers, increasing metrics like response rates, repurchase, conversion, and so many others. Supported by global investors like YCombinator, we are a laser-focused global team thriving on making you get the most out of the leading messaging app in the world.

Markate

markate.com

Markate.com: Powerful CRM, Job Management, and Marketing Automation tools for Home Services Providers The Markate app is ideal for every service business that looks for an affordable, mobile-ready, easy-to-use, end-to-end management solution. Learn how Markate helps your business. * Your Business, Your Way with Markate Markate partners with you, working together to achieve your business goals. * Streamline Your Operations for Efficiency Designed to reduce paperwork, automate processes, and free up your time. * Affordable, Flexible Solutions to Fit Your Needs Built to empower small businesses, helping them operate more efficiently while minimizing expenses. * Maximize Time, Resources, and Profits It’s here to simplify your operations so you can focus on what truly drives your business forward. * Keep Customers for Life Equipped with marketing tools designed to increase customer retention, which is a crucial aspect of your successful business.

ServiceMinder

serviceminder.io

ServiceMinder is the platform for managing and operating home services brands, from the location level all the way up to the brand. Full integrations with all your lead generation sources including call centers, complete CRM with scheduling and dispatch, proposals, invoices and email marketing, online and field payment support, direct QBO support, drip marketing automation tools, integrated texting and more. This app is primarily for use by your field service and sales team.

Dispatch

dispatch.me

Deliver exceptional customer experiences. Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.

Blip

blip.ai

Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.

BlinQ

blinq.com.au

Perfect tool for creating on-site accurate quotations for window furnishing. BlinQ – Cloud based business process management software for window furnishing & flooring industry. Transform your sales team with a powerful and intuitive software that accelerates sales by giving your sales people the tools they need to sell more efficiently.

Field Agent

fieldagent.net

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

Infraspeak

infraspeak.com

Infraspeak is an Intelligent Maintenance Management Platform (IMMP), created to provide facilities management and maintenance teams with unmatched control over their operations, 100% compliance with regulations and SLAs, and boosted team productivity. Infraspeak leverages AI to automate tasks, offer intelligent insights, time-saving predictions, and valuable suggestions, across Preventive Maintenance • Work Order Management • Maintenance Management Automation • Asset Management • Compliance & Inspection Management • Analytics & Reporting • Contractor & Vendor Management • Procurement Management • Inventory Management • Field Service Management • and more! With mobile-first, user-friendly interfaces, hundreds of seamless integrations, and a commitment to continuous improvement, Infraspeak gives FM and maintenance teams one centralised place to manage preventive and reactive maintenance, assets, compliance, inventory, and more! 🎯 Cut MTTR by up to 83% 🎯 Reduce costs by 3.2x 🎯 Increase SLA compliance by up to 91% 🎯 Prolong the lifespan of your critical assets. Founded in 2015, Infraspeak is trusted by 40,000+ users from industry leaders like Siemens, Veolia, Sandvik, Mitsubishi Electrical, Engie and Primark, to manage over 1 million assets daily.

Khoros

khoros.com

Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. * Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels. * Vault: Protect your brand across your social footprint with access and credential management. * Experiences: Inspire audience participation across your digital properties through the power of social UGC. * Key benefits include: Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns. * Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. * Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports. * Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. * Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.

SmatBot

smatbot.com

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: * Generating leads, * Customer support, * Answering FAQs, * Live chat * Whatsapp Marketing & Promotional Messaging * OCR scanning, * Email & SMS OTP validation * Adwords tracking, * Intent mapping * Context Based Automation Best for : * D2C e-commerce, * Education * Logistics * Real estate * Hospitality * Healthcare * Fintech

GorillaDesk

gorilladesk.com

From scheduling jobs to optimizing routes, invoicing customers to collecting payments, GorillaDesk's Pest Control software has you covered. Start today! Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool. GorillaDesk has helped thousands of business owners just like you grow their business, organize their operations, empower their technicians, and wow their customers with one powerful, easy-to-use tool. Best of all, it doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have everything you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.

Blue Folder

bluefolder.com

BlueFolder helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface. Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.

STEL Order

stelorder.com

STEL Solutions is a provider of software solutions for the Field and Home Services industry, with over 10 years of experience. Based in southern Spain, its main product is STEL Order, which helps over 5,000 clients across more than 100 countries streamline their businesses and simplify their lives every day. STEL Order is a comprehensive field service management software that provides a fully integrated approach to managing home service businesses. It eliminates the need for multiple software solutions for different aspects of operations and management. STEL Order provides a single location to organize jobs, work orders, scheduling, dispatch, invoicing, expense tracking, accounting functions, and much more. Its unified platform is capable of delivering real-time information to all users with simultaneous access across multiple platforms and locations, even when offline. When field workers use STEL Order to complete a work order, they can immediately generate an invoice and collect payment from the customer on their mobile device utilizing integrations with industry-leading payment processing platforms like Stripe and PayPal. This information and documentation are available in real-time to other users regardless of the device, OS, or location used to access STEL Order (cloud-based iOS, Android, and web apps). A work order can be generated from a job request and assigned to a field tech who is notified on the app, ensuring end-to-end document traceability. The notification includes the job site, parts needed, contact information, and any other pertinent details. The tech can contact the customer directly through the app prior to arriving or schedule the visit for a later date, and include other team members on the event using the shared calendar feature. STEL Order can be used to monitor the status and location of technicians using the integrated calendar and GPS tracking functions. It ensures that no service maintenance contract falls through the gaps with advanced asset management, including the ability to automate tasks and notify both the main office and technicians of pending service needs. Users can customize templates and invoicing processes to meet unique business needs. With STEL Order, users can contact dedicated account managers via phone, chat, and email to solve any issues. A full library of videos and support articles is available to ensure a smooth onboarding process, as well as regularly scheduled workshops with STEL Order's top-rated Customer Happiness team.

ZoomSphere

zoomsphere.com

ZoomSphere is a digital marketing toolkit providing marketers with seven apps helping anybody to manage social media like a Pro! Whether you are a digital agency, brand or freelancer, with ZoomSphere you can manage multiple pages, profiles and accounts across social media platforms such as Facebook, Instagram, Twitter, LinkedIn, or YouTube. ZoomSphere tool is designed for teams to work more efficiently and save time. In the ZoomSphere App Store, you can find eight apps covering all your marketing needs: * Social Media Scheduler * Social Media Analytics * Social Media Benchmarking Tool * Leads Manager * Workflow Manager (kanban-style tool) * Notes App Every customer has different needs and that's why you can decide yourself whether your ZoomSphere experience will only include the Scheduler, a small number of apps, or the whole super combo. In any case, you get an unlimited number of connected accounts and pages. And you can try all apps in a 14-day free trial. ZoomSphere was based in Prague in 2011 and since then has taken on clients for example in the Czech Republic, Slovakia, Hungary, Italy, Romania, Spain, Poland, Austria, France, South Africa, United Kingdom, Netherlands, Belgium, or India!

SentiOne

sentione.com

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

Orderry

orderry.com

Orderry helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees.

easiware

easiware.com

easiware is: * An ADVENTURE that began in 2008 around a simple idea: successful companies are those that take care of their customers; * An AMBITION: to offer all employees who deal with customers a 360° solution that helps them achieve their objectives and demonstrate their talent; * A DESIRE: to work with existing or future love brands - from all sectors - who invent, innovate and make the lives of their customers more beautiful through this extra soul that they provide on a daily basis. * AN OBSESSION: offering an all-in-one customer relationship management and personalization platform – simple, effective, connected, engaging and endearing – for users in customer service and brand marketing departments. * A (SU)VITAMINATED TEAM: Matthieu Bouteiller, Brendan Natral and more than 50 other enthusiasts who love doing useful and serious things without taking themselves seriously More than 500 sparkling brands around the world rely daily on the French “all-in-one” easiware platform to better support their customers, respond to them in a personalized way that meets their expectations, manage their satisfaction, and build loyalty. Among the brands that trust us: Galeries Lafayette, Caudalie, NUXE, Meetic, Promod, Petit Bateau, Nature & Découverte, Bonduelle, Michel et Augustin, la Gendarmerie Nationale, Engie, La Grande Récré, EFFIA Stationnement, SNCF, Florajet, Groupe Beaumanoir…

GoSpotCheck

gospotcheck.com

GoSpotCheck by FORM unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution and drive sales while creating a shared view of the field that helps leaders make better decisions, faster. Sell more with GoSpotCheck by FORM, the field execution app that guides, tracks, and improves performance in real time.