Page 4 - Top EvaluAgent Alternatives

Rezo.ai

Rezo.ai

rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

Omind

Omind

omind.ai

Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.

Operata

Operata

operata.com

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

isorobot

isorobot

isorobot.io

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

CustomerSure

CustomerSure

customersure.com

CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.

ConvoZen.AI

ConvoZen.AI

convozen.ai

ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.

Cresta

Cresta

cresta.com

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

CYF

CYF

cyf.com

CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.

C2Perform

C2Perform

c2perform.com

C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.

Collab

Collab

collab.com

Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.

Klearcom

Klearcom

klearcom.com

Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Ozonetel CloudAgent

Ozonetel CloudAgent

ozonetel.com

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Playvox

Playvox

playvox.com

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Knowtworthy

Knowtworthy

knowtworthy.com

Knowtworthy enables real-time minutes sharing and collaborative editing for more productive meetings.

Equal Time

Equal Time

equaltime.io

Equal Time is an AI-assistant for virtual meetings, promoting inclusivity, providing transcripts, tracking meeting costs, and enhancing participation.

Capturi

Capturi

capturi.ai

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Zipteams

Zipteams

zipteams.com

Zipteams is an app that offers intelligent meeting rooms for inside sales and customer success teams, providing real-time insights and recommendations to enhance meetings.

Traq.ai

Traq.ai

traq.ai

Traq.ai is a sales intelligence platform that records and transcribes calls, analyzes buyer insights, and integrates with CRMs to improve sales performance.

Call Criteria

Call Criteria

callcriteria.com

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Gryphon.ai

Gryphon.ai

gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

Centrical

Centrical

centrical.com

Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.

Infinity Portal

Infinity Portal

infinity.co

Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.

Abstrakt

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

VOZIQ

VOZIQ

voziq.ai

VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.

Uniphore

Uniphore

uniphore.com

Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.

Ressolve

Ressolve

ressolve.com

Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.

Qtee.ai

Qtee.ai

qtee.ai

Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.

Pobuca Experience Cloud

Pobuca Experience Cloud

pobuca.com

Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.

Callbi

Callbi

callbi.io

Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.

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