tele-LOOK
tele-LOOK is a web-based platform offering live video support for technical services catering to various industries like machinery, medical aids, and home appliances.
next4biz
next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.
UserEcho
UserEcho is a customer support software that combines helpdesk, knowledge base, live chat, and feedback forum to manage customer interactions effectively.
Vivantio
Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.
Aidbase
Aidbase is an AI-powered tool for startups that automates customer support through chatbots, email handling, and ticket systems, enhancing efficiency and user experience.
RemoteCall
RemoteCall is a cloud-based solution for remote support, allowing IT professionals to assist clients on PCs, mobile devices, and via camera.
BotsCrew
BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Ingeniux
Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.
Alendei
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
Futr
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Certainly
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
Brainfish
Brainfish is an AI-powered help center that provides instant answers to customer questions, enabling self-service and improving customer support efficiency.
coview
Coview enables web screen sharing, recording, remote debugging, and health checks for support teams, facilitating real-time assistance for users facing issues.
FelixSphere
FelixSphere is a SaaS management platform that helps businesses manage the life-cycle of digital products and services using an AI IT manager.
Pulsedesk
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
Parloa
Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.
Eltropy
Eltropy is an AI-powered platform for credit unions and community banks, offering tools for member engagement, modernized collections, and secure communication channels.
Layerise
Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.
Stylo
Stylo is an AI assistant for Zendesk that helps support agents solve tickets faster by generating replies, translating messages, and automating responses.
Fluid Topics
Fluid Topics is an AI-driven platform that organizes technical documentation and delivers it contextually across various channels for improved user self-service and support.
Neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
BOTWISE
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
CommBox
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
HelpJuice
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
ProcedureFlow
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Support Hero
Support Hero is a Knowledge Management System that streamlines customer support by optimizing ticket management and integrating communication channels for efficient issue resolution.
Sunrise Software
Service desk and service management app for tracking incidents, requests, contacts, self-service, and knowledge sharing in one system.
Happitu
Happitu is a speech analytics platform that analyzes customer interactions and provides insights to improve service team performance and customer experience.
C2Perform
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.